Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
  • 3
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
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External reviews

10,064 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Marcelo O.

Crystal Clear Meetings, Flawless Integration

  • April 29, 2026
  • Review provided by G2

What do you like best about the product?
I like the quality of the tools and the connection. It's always very clear, and no matter how many people are on the call, there's always a good connection. I can use integrations with AI assistance or note takers, which helps me register meetings and make more effective reports. The initial setup of Zoom Workplace is very easy for me, and I'm accustomed to using the platform.
What do you dislike about the product?
Sometimes the background filters don't work that well because of Internet connection or computer settings, and that could be improved.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for its high-quality connection and tools, ensuring smooth meetings. It enhances productivity with integrations and AI assistance for effective meeting reports.


    Valerie B.

Effortless Meetings and Seamless Screen Sharing

  • April 29, 2026
  • Review provided by G2

What do you like best about the product?
I really like the ability to record and share screens with Zoom Workplace. It's super helpful for quickly resolving problems with my team by hopping on a Zoom call, and I find it valuable to reference the video later if the same issue comes up again. Moreover, setting up Zoom Workplace was very easy.
What do you dislike about the product?
N/A
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for screen sharing, recording training videos, and communicating with multiple teams. It allows quick problem-solving and future reference with recorded meetings.


    Kristi O.

Essential for Remote Teams, Easy Setup

  • April 29, 2026
  • Review provided by G2

What do you like best about the product?
I like that Zoom Workplace records meetings and keeps them all in the same spot. It's super easy to set up, and I appreciate that because not all of my team members can attend every meeting due to different time zones and shifts.
What do you dislike about the product?
I have some connectivity issues sometimes. It can lag, especially when using video by multiple people, which takes up too much bandwidth and causes issues.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves remote work challenges for my team across different states and time zones, while the recording feature ensures meeting accessibility despite various shifts.


    Carlos T.

High-Quality, Stable Streaming You Can Rely On

  • April 29, 2026
  • Review provided by G2

What do you like best about the product?
Quality of streaming and video. Stability and reliability.
What do you dislike about the product?
Resource heavy. Limiting free tier. Linux client subpar with other OSs.
What problems is the product solving and how is that benefiting you?
Mostly for long and crowded meetings works very well. Also for recording and summarizing.


    Vasundhara B.

Best video-conferencing app for Webinars and Workshops

  • April 29, 2026
  • Review provided by G2

What do you like best about the product?
It's easy to use and has a lot of features for meeting backgrounds. We use it to host webinars.
What do you dislike about the product?
In some use cases, the limit of attendees can be challenging
What problems is the product solving and how is that benefiting you?
Conducting webinars, meetings with remote employees, workshops, etc


    Transportation/Trucking/Railroad

User-Friendly Way to Connect and Communicate Worldwide

  • April 28, 2026
  • Review provided by G2

What do you like best about the product?
the ability to interact and communicate with others from all over the world
What do you dislike about the product?
Nothing, really—it's pretty much very user-friendly and easy to use.
What problems is the product solving and how is that benefiting you?
I haven’t had any issues so far when I join my Zoom meetings.


    Docked S.

Best-in-Class Audio and Video Quality for Video Conferencing

  • April 28, 2026
  • Review provided by G2

What do you like best about the product?
The audio and video quality are better than on any other video conferencing platform I’ve used. I often choose it as my default option, especially when other platforms aren’t working properly.
What do you dislike about the product?
I don’t like how expensive the webinar version of Zoom is. Also, I would like to see a hybrid option between the Zoom webinar product and the regular platform.
What problems is the product solving and how is that benefiting you?
It gives me a reliable virtual meeting spot.


    Alexis H.

Easy Scheduling, Strong Audio/Video, and Everything in One Place

  • April 28, 2026
  • Review provided by G2

What do you like best about the product?
Zoom Workplace makes it easy to schedule and join meetings, and the audio/video quality is consistently strong. I also like how it keeps everything in one place.
What do you dislike about the product?
Switching between chat, meetings, and other tools isn’t always as seamless as it could be.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes it easier to train staff by allowing screen sharing and recording sessions. It benefits me by saving time and giving employees a resource they can go back to whenever they need.


    Religious Institutions

Easy Setup and Clear Audio for Engaging Hybrid Meetings

  • April 28, 2026
  • Review provided by G2

What do you like best about the product?
It is easy to use and setup for meetings. I love how we can interact with the participants that can not make it in the building
What do you dislike about the product?
I love it. After figuring out how to use music and having people singing at the same time and the home users still able to hear everything clearly is great. Until I was able to figure out the correct settings when playing music, it was a problem. But now all is good
What problems is the product solving and how is that benefiting you?
It is solving being able to still have full attendance even when people can not leave their home to attend meetings. Now they do not have any excuse on making meetings and events.


    Mental Health Care

Seamless Video Conferencing with Effortless Sharing and Recording

  • April 28, 2026
  • Review provided by G2

What do you like best about the product?
Most seamless video conferencing platform. Easy to share links, records, share screens without interfering the presenters view
What do you dislike about the product?
Calling in is not as easy as I'd like it to be.
What problems is the product solving and how is that benefiting you?
Team collaboration, recording sessions, viewing team recordings at later dates while also pw protecting them for security.