Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
you get what you pay for
What do you like best about the product?
What I like most about Zoom Workplace is how easy it is to stay connected with my team, no matter where everyone is. The video calls are clear, and I can quickly share my screen or collaborate on documents without any hassle. It really helps us stay organized and productive, especially when we’re working remotely. Plus, the scheduling features make it simple to set up meetings and ensure everyone’s on the same page. Overall, it’s become an essential tool for keeping our business running smoothly.
What do you dislike about the product?
Honestly, sometimes Zoom Workplace can feel a bit overwhelming with the number of features, and it’s easy to get distracted or frustrated if the connection isn’t great. There have been a few times when meetings get interrupted or audio drops, which can slow things down. And while I appreciate the tools, I think some of the interface options could be more streamlined—they can be a little confusing at first. Overall, though, I find it helpful, but like any tool, it’s not perfect.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is really helping me stay connected with my team, no matter where everyone is working from. It’s made it much easier to hold meetings, share ideas, and collaborate in real-time without the need to be in the same room. This has saved us time and made communication much smoother. Because we can see and hear each other clearly, it reduces misunderstandings and helps us stay productive. Overall, it’s made remote work much more manageable and efficient for me and my team.
Great tool for remote meetings
What do you like best about the product?
I love the ease and convenience of this software. Anyone can use it from the comforts of their home, or from the office.
What do you dislike about the product?
The only thing I can think of would be with the mobile app. It can be a bit difficult for new users to figure out how to toggle the camera and microphone on and off.
What problems is the product solving and how is that benefiting you?
Most of my coworkers are remote, so it allows us to stay connected with things like meetings.
Video Integration
What do you like best about the product?
I've been working with Zoom workplace for a while now. My company decided to go with the enterprise version to help with all the interviews and conferencing we use it for. The application is pretty straightforward, where you can integrate with your browser. Implementation is as simple as downloading and installing the platform on your desktop. It integrates well with various applications, but it really depends on your company's policy on using certain applications. I use this on a daily basis for conferencing and interviewing as I work on the talent end. We have our own IT department that takes care of any issues that arise. If you do want to resolve any issues on your own, there is always customer support to help.
What do you dislike about the product?
The downside of Zoom is that sometimes you may have issues with your video or volume. There can be various factors, like the capability of the hardware you use or even the internet speed you use. I always have people test the links before joining a conference or interview.
What problems is the product solving and how is that benefiting you?
Zoom currently helps at my company with video interviews and conferencing. My company has about 5000 employees and it can get very messy with meetings but zoom helps with scheduling and calendaring meeting since the company has employees nationwide.
seamless integration of meetings
What do you like best about the product?
I appreciate the seamless integration of meetings, chat, whiteboards, and calendar—all in one platform. It makes collaboration more centralized and efficient.
What do you dislike about the product?
The interface can occasionally feel cluttered, especially with frequent updates introducing new features. Also, native file storage and search functionality could be more advanced.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps solve the challenge of fragmented communication by bringing meetings, chat, phone, whiteboards, and collaboration tools into a single platform. This reduces the need to switch between multiple apps, streamlines workflows, and improves team coordination—especially in hybrid or remote environments. It has made scheduling, follow-ups, and real-time collaboration much more efficient for me and my team.
Reliable video meetings for classes and teamwork
What do you like best about the product?
Zoom Workplace is straightforward to use and works well even if the internet connection isn’t perfect. I use it regularly for college group discussions, presentations, and virtual events. Setting up meetings is quick, and joining is as simple as clicking a link. It integrates smoothly with Google Calendar and other tools we use, so scheduling is never a hassle. The range of features, like breakout rooms, screen sharing, and live transcription, makes it easy to collaborate with classmates. It’s stable and clear enough that we use it multiple times a week without worrying about technical issues. It super quick to set up — you just install, sign in, and you’re ready. It’s really easy to use, even for first-timers, and it has loads of features like breakout rooms, screen sharing, and AI-powered captions. I like how smooth the meetings run, and if I ever get stuck, the help articles and customer support team respond fast and actually solve the issue.
What do you dislike about the product?
Sometimes the background noise suppression isn’t perfect, especially in crowded environments. Also, while the basic features are great, some advanced tools are only available in the paid plans, which can be limiting for students. It would be nice if Zoom offered more free customization for breakout rooms and meeting settings. The updates take a while to install before a meeting, and a few advanced features are hidden behind paid plans. Also, the interface could be a little cleaner so new users find things faster.
What problems is the product solving and how is that benefiting you?
Zoom Workplace has made virtual collaboration much easier for our team, especially when members are in different locations. Video conferencing is smooth, screen sharing is quick, and meetings can be recorded for those who can’t attend. This saves us a lot of time on follow-up emails and helps us keep projects on track. It’s also great for client meetings, as it creates a professional and easy-to-use environment.
The easiness to use Zoom Work Place
What do you like best about the product?
Very easy to navigate and get connected. The easiness to use the software is very convenience and highly impressed me.
What do you dislike about the product?
I think voice quality depending on the type of internet/wifi conection you have .When the internet speed drops down it effect on the software performance.
What problems is the product solving and how is that benefiting you?
It helps solving the travelling to different locations for meetings by saving time and mony helping to conduct meetings by instantly online
Good app to make meetings.
What do you like best about the product?
It is very intuitive and easy to use. I prefer it to TEAMS. The screen sharing function is very useful when you need to show something on your computer or during a presentation.
The app installs quickly and doesn't require a high-performance computer to run.
The app installs quickly and doesn't require a high-performance computer to run.
What do you dislike about the product?
The cost is a bit high for a basic user. The licence for businesses might be OK.
It would be good if the remote control function had admin privileges for companies that use it for technical support.
It would be good if the remote control function had admin privileges for companies that use it for technical support.
What problems is the product solving and how is that benefiting you?
When I need to bring technical support for a user that is out of the company. Its very fast to solve problems.
Reliable and Feature-Rich Platform for Daily Collaboration
What do you like best about the product?
The best thing about Zoom Workplace is how seamlessly it combines video conferencing, chat, whiteboards, and file sharing all in one platform. The video and audio quality are consistently good, even with large meetings. I also like the breakout rooms and webinar features, which are super useful for both internal and external sessions. The UI is clean and easy to navigate, and it doesn’t require a lot of onboarding time for new users.
What do you dislike about the product?
One downside is that it can be a bit resource-heavy, especially on older devices, which sometimes leads to performance issues. Also, some advanced admin settings aren’t as intuitive as they could be, and you need to dig through a lot of options to find the right configurations. The chat and file-sharing features, while useful, still don’t feel as strong or flexible as dedicated messaging tools like Slack or Teams.
What problems is the product solving and how is that benefiting you?
As a daily Zoom user, it solves a lot of the typical communication issues that come up in a remote or hybrid work setup. It makes it really easy to hop on quick video calls, share screens, and stay in sync with my team no matter where we’re working from. I use it not just for scheduled meetings, but also for impromptu catch-ups, brainstorming sessions with the whiteboard, and sharing updates over chat. Having everything in one place saves time and keeps things organized. It’s reliable, simple to use, and has become a key part of how I get work done every day.
More than just meetings now
What do you like best about the product?
The fact that everything is in one app now is what I like best. It's not just for meetings anymore, you've got phone calls, a whiteboard, and calendar all together. It just makes things so much smoother. I don't have to switch between different apps all day long, which is a huge win for productivity. Plus, the AI companion is pretty helpful for catching me up on what I missed in a chat or a meeting I was late to. It just feels like a more complete workspace.
What do you dislike about the product?
The one thing that bugs me is the push to use all the new features. It's like, I know Zoom is more than just meetings now, but sometimes I just need to jump on a quick call and the app feels a bit heavier and more complex than it used to be. It can be a little clunky to navigate if you're not using all the extra stuff. Also, sometimes the updates happen right before a meeting starts which is super annoying. It’s not a dealbreaker, but it’s definitely a change from the old, simple Zoom.
What problems is the product solving and how is that benefiting you?
Centralized space for all the meeting. Screen recordings and the AI companion is a huge part of that too. It gives me a quick summary of a meeting I missed or a long chat thread, so I can get up to speed without bothering someone else. It's a major time-saver and just makes the whole workday feel less cluttered.
A great app for business meetings
What do you like best about the product?
One of the most innovative features of Zoom Workplace is the AI assistant, which is very versatile. Even during meetings, it helps me take notes so that I can concentrate fully on the meeting.
What do you dislike about the product?
Normally, Zoom Workplace works perfectly; there are few occasions when things like the video freezing or not playing occur. However, it can be resolved by exiting and re-entering.
What problems is the product solving and how is that benefiting you?
Thanks to Zoom Workplace, communication with our clients or coworkers remotely has become much easier and more dynamic, thanks to the integration it allows with different calendars or applications. It is a great help when scheduling various meetings.
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