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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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  • 3 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Teddy J.

Your meeting partner

  • August 04, 2025
  • Review provided by G2

What do you like best about the product?
The accuracy of the summaries and transcripts and ease ease of connecting
What do you dislike about the product?
For persons in low internet signal strength the audio becomes patchy
What problems is the product solving and how is that benefiting you?
Reducing the need for humans to take minutes and the high cost of that, as well as reduced travel for key meetings


    Jerry's C.

Very Easy To Use

  • August 02, 2025
  • Review provided by G2

What do you like best about the product?
No Buffering and very convenient & the features are very attractive
What do you dislike about the product?
Customer support is responding in slow motion sometimes.
What problems is the product solving and how is that benefiting you?
Zoom Workplace in 2025 is solving several key problems in modern work environments. (1.) Fragmented Communication Tools : Many teams juggle multiple apps for meetings, messaging, file sharing, and scheduling. Zoom Workplace consolidates these into one platform, reducing app-switching and improving workflow continuity. (2.) Security & Compliance Concerns :
Zoom Workplace includes end-to-end encryption, role-based access controls, and admin monitoring tools to protect sensitive data and ensure compliance


    Abhijith P.

A must-have communication tool

  • August 02, 2025
  • Review provided by G2

What do you like best about the product?
Low bandwidth optimization, that really helps when we work remotely
What do you dislike about the product?
The whole old boring themes, no complaints though
What problems is the product solving and how is that benefiting you?
{"message":"Simplifies communication"}


    Legal Services

Not usually a problem

  • August 02, 2025
  • Review provided by G2

What do you like best about the product?
It’s easy to use, reliable, and keeps everything including meetings, chat, and files all in one place. Makes working with the team smooth.
What do you dislike about the product?
The occasional lagging even with a strong signal and more than enough ram.
What problems is the product solving and how is that benefiting you?
For the lack of travel need, with Zoom meeting that you would once travel for can be done at a click of a mouse. Also with global clients it makes connecting a lot more simple.


    Consulting

Zoom is the way to go for meetings

  • August 01, 2025
  • Review provided by G2

What do you like best about the product?
Zoom is easy to use and has many controls that both the sides are able to use, the person sharing and the person viewing the screen.
What do you dislike about the product?
I do not like that the app and URL of Zoom don't function the same. One you can request screen control, which I typically need, and one you can't. They should function the same way. It is confusing for both sides of the meeting.
What problems is the product solving and how is that benefiting you?
In this age of Work from home it is nice to be able to give the clients a personal experience of our knowledge not just us bark directions for them to move the mouse around and though we have many how to documents, having someone to do the work for you right in the meeting is truly invaluable.


    Neeraj K.

Work Feels Lighter with Zoom Workplace

  • August 01, 2025
  • Review provided by G2

What do you like best about the product?
The best thing about Zoom Workplace is how effortlessly it brings everything—chat, meetings, calls, whiteboards—into one clean, easy-to-use space.
No more switching between apps or losing track of conversations. The AI-powered tools are a huge bonus too—they save time by auto-summarizing meetings and suggesting actions. It truly feels like a smarter way to work.
What do you dislike about the product?
Sometimes it slows down my device, and the notifications can get a bit too much. A few small fixes would make it even better.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of using too many different apps for work. Now I can chat, call, meet, and share files all in one place, which saves time and keeps everything organized. It helps me work faster and stay focused without switching between tools.


    Cun j.

Workspace is a good tool for hybrid work environment

  • August 01, 2025
  • Review provided by G2

What do you like best about the product?
Easily too book a place, with viewing office maps and seating layouts.
Provide information on workspace availability in real-time.
What do you dislike about the product?
Need to wait some time after reserve a working place, not sure if this can be configured. sometime on the way to office and didn’t check in, my desk will be taken by someone else.
What problems is the product solving and how is that benefiting you?
Whiteboard works as a shared on cloud platform which makes the tweak sharing opinions and brainstorming easier when work remotely


    Mitchell L.

Zoom allows for collaboration across client accounts.

  • August 01, 2025
  • Review provided by G2

What do you like best about the product?
I like the fact that I can handle scheduling and meetings inside Zoom Workplace. I also like Zoom Clips so I can send recordings to clients.
What do you dislike about the product?
We should be able to enable screen sharing without having to assign permissions. Zoom should also offer easy and accessible AI notes.
What problems is the product solving and how is that benefiting you?
Zoom allows for meeting with clients and solves communication problems with chat and easy video conferencing.


    Matta L.

A dependable Tool for smooth virtual meeting and teamwork

  • August 01, 2025
  • Review provided by G2

What do you like best about the product?
Zoom workplace has been a reliable platform for staying connected with my team, no matter where we are It makes virtual meetings, brainstorming sessions, and day-to-day communication easy and seamless. The video and audio quality are generally very good, and the range of features from screen sharing to breakout rooms and makes collaboration feel effortless.
What do you dislike about the product?
At times, Zoom can feel a bit heavy on system resources, especially during long meetings or when several features are being used together. The interface works well but could use a touch of modernization to feel more streamlined.
What problems is the product solving and how is that benefiting you?
Zoom Workplace has really helped close the communication gap between our remote teams and clients. Features like AI Meeting Assistants and screen sharing make meetings more productive and reduce the chances of miscommunication.


    Abhishesh K.

good experience and have features to save the conetent from piracy

  • August 01, 2025
  • Review provided by G2

What do you like best about the product?
To me, Zoom Workplace is the best video meeting app as we conduct classes using this. and we do take a lot of batches in multiple slots, the piracy saver feature helps us to save the data and avoid our content to be used by any other competitor.

API provided is also smooth, we don't have to worry as we can provide timely recordings on our LMS without harming the user experience, and the data received is timely with all reports
What do you dislike about the product?
as of now nothing, sometimes reports generating is slow
What problems is the product solving and how is that benefiting you?
timely recordings and Pricacy theft saver