Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom has become an essential tool I rely on to run my business seamlessly
What do you like best about the product?
What I like best about Zoom Workplace is that I can use it anywhere—whether I’m in the office or on the road
What do you dislike about the product?
I can’t think of a downside to Zoom Workplace—it’s been consistently reliable for me.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is solving the challenge of hosting multiple meetings with people all over the world in a single day, allowing me to collaborate in real time and keep business moving efficiently.
Zoom really is the pinnacle of digital video communication and meeting
What do you like best about the product?
The ease of use and low barrier to entry has always made it my preferred choice.
What do you dislike about the product?
Honestly I wish there was just some more customization when it comes to filters but a green screen fixes that mostly.
What problems is the product solving and how is that benefiting you?
How to meet someone face to face but be miles away from them.
Automated communication through Zoom Workfloe
What do you like best about the product?
Zoom Workplace saves my team time by streamlining the way we communicate. Our meetings are quicker and more efficient due to the AI tools provided, such as summarizing meeting info.
What do you dislike about the product?
My company also uses Microsoft Teams for other meetings that are external which makes it difficult. I wish Zoom offered further CRM integration .
What problems is the product solving and how is that benefiting you?
Zoom workplace allows my team to meet with internal team members as well as external clients in an organized fashion. It’s very easy to communicate smoothly and generate actionable insights from meeting details.
Zoom Workplace
What do you like best about the product?
Comprehensive and easy to use. Options provided.
What do you dislike about the product?
Too many windows pop open before Zoom is launched
What problems is the product solving and how is that benefiting you?
not any
Zoom is a top-notch video chat with a great competitive price
What do you like best about the product?
AI powered communication and productivity, making it great for collaboration. Very easy to use, competitive price with a free version option. Customer support, video and audio recording, various backgrounds with social media integration. You can also share Desktop.
What do you dislike about the product?
Zoom docs has poor spelling and grammar corrections. Connectivity issues which can lag or drop if someone has a weak internet connection. Mobile app connectivity problems.
What problems is the product solving and how is that benefiting you?
The ability to share screens helps during collaboration and external communication. AI helps with transcription which boosts productivity. The video and audio quality also helps with virtual meetings and presentations.
Best tool for training delivery
What do you like best about the product?
Zoom helps me solve the challenge of delivering engaging training and webinars to large, multilingual audiences. Its reliability and interactive features—like breakout rooms, polls, and screen sharing—allow me to create dynamic learning experiences that keep participants involved.
What do you dislike about the product?
Technical issues such as unstable internet connections can also affect the experience
What problems is the product solving and how is that benefiting you?
Zoom is helping me overcome the challenge of delivering effective, engaging training and webinars to multilingual audiences across different regions. It allows me to connect with participants in real time, manage interactive sessions smoothly, and ensure that learning content is accessible even after the live event. This makes it easier for me to scale training, maintain high engagement, and provide a consistent experience for all attendees.
A hustle free connection
What do you like best about the product?
It is easy to connect with people through zoom. Everybody uses it. It allow you to share screen, control other person screen and helps connecting with people without much hustle. You can schedule call , you can check calendars. It eases your work.
What do you dislike about the product?
zoom has it all. there is nothing to dislike
What problems is the product solving and how is that benefiting you?
It allow to share screen and control the other person screen as well. Also schedule calls and screen recording.
Easy to use and effective
What do you like best about the product?
I like how it brings everything into one seamless platform, meetings, chat, phone, and collaboration tools. It makes communication much more efficient, especially for remote and hybrid teams, because you don’t have to juggle multiple apps.
What do you dislike about the product?
What I find that I could be a weakness is that, while it offers many great features, the wide range of tools can sometimes feel overwhelming for new users or teams who only need the basics.
What problems is the product solving and how is that benefiting you?
Instead of switching between multiple apps, I can manage everything in a single workspace. The main benefit for me is increased productivity and smoother teamwork
Better than teams!
What do you like best about the product?
I’ve really enjoyed using Zoom Workplace—it makes meetings and collaboration so much easier. The platform is reliable, user-friendly, and has all the tools needed to stay connected with my team whether I’m at home or in the office. It’s definitely made hybrid work much smoother. It is also the most used virtual platform.
What do you dislike about the product?
The platform can feel clunky at times, and I’ve run into glitches during meetings that make it frustrating to use. It works, but it doesn’t always feel as smooth or reliable as it should.
What problems is the product solving and how is that benefiting you?
The ability to have face to face conversations via clicking on a link and it integrating with my calendar.
Reliable Communication Platform for Seamless Collaboration
What do you like best about the product?
Zoom Workplace is extremely reliable for video conferencing, team meetings, and webinars. The interface is simple and user-friendly, making it easy for anyone to join or host a meeting without technical issues. I especially like the high-quality video and audio, breakout rooms for group discussions, and the ability to record sessions for later use. Its integrations with calendars, project management tools, and collaboration apps make daily workflows smoother. The platform also works consistently across devices, which is very convenient.
What do you dislike about the product?
While Zoom Workplace is powerful, it can be resource-heavy on lower-end devices, sometimes causing lag during long meetings. The free version has time limits that may not be sufficient for larger teams. Occasional connectivity issues still happen depending on network quality. Pricing for advanced features like large webinars and enterprise-level tools can feel expensive for small organizations. Additionally, customer support response times could be faster.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes remote collaboration simple and effective by bringing teams together in one reliable platform. It solves the challenge of staying connected across different locations, time zones, and devices. Features like screen sharing, breakout rooms, and meeting recordings help streamline communication, reduce the need for constant emails, and make it easier to collaborate in real time. For me, it has improved productivity, ensured smoother client interactions, and allowed projects to move forward without delays even when working remotely or in hybrid setups.
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