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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
  • 3
  • 4 star
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  • 3 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Efrat S.

Zoom workspace is my preferred video call platform!

  • July 08, 2025
  • Review provided by G2

What do you like best about the product?
Unlike some other platforms that ive used that were similar, Zoom Workspace is smooth and doesn't slow down the rest of my work. It's simple to use and intuitive.
What do you dislike about the product?
Its not so easy to move from one account to another. I think there could be an easier way to do that.
What problems is the product solving and how is that benefiting you?
Zoom workspace is sloving the need for me to do client calls on zoom (rather than in person) while being smooth and not getting stuck with integration/ internet connections. Opten if I use other platforms - then if everything else on my computer slows down, but not with zoom workspace. Additionally, the note taking AI is really helpful and accurate.


    Pamela G.

Zoom workplace revies

  • July 08, 2025
  • Review provided by G2

What do you like best about the product?
Honestly, what I love most about Zoom Workplace is how easy it makes everything. I don’t have to stress about figuring things out, it just works. Whether I’m hopping on a quick call, sharing my screen, or using the chat to keep up with teammates, it all feels really smooth and natural. I also like that it doesn’t get glitchy, even when my Wi-Fi isn’t perfect. Did I mention the breakout rooms? The breakout rooms are an absolute game-changer for group work. It just makes staying connected with people feel simple and effortless.
What do you dislike about the product?
Honestly, I really enjoy using Zoom Workplace, but there are a couple of things that could be even better. Sometimes the number of features and updates can feel a little overwhelming when I just want to stick to the basics for a quick meeting. It would be nice if there were a simpler “minimal view” option for those moments. Also, when updates change where certain settings are, it can take a little time to adjust. That said, I do appreciate how Zoom keeps improving and adding tools; it shows they’re listening to users
What problems is the product solving and how is that benefiting you?
For me, Zoom Workplace solves the problem of feeling disconnected when I’m not physically with people. It makes it so easy to jump on a video call, share my screen, or even just send a quick chat without needing a bunch of separate apps. I love that I can collaborate with others, brainstorm in real time, or catch up face-to-face no matter where we are. It’s really helped me stay in the loop and feel like part of the team, even when working remotely.


    KharanKumar R.

Webinar friend Zoom

  • July 08, 2025
  • Review provided by G2

What do you like best about the product?
Zoom is very easy to use mainly for our webinar. All our client demo we use Zoom.
What do you dislike about the product?
Sometime caption options are not much user friendly to select or remove.
What problems is the product solving and how is that benefiting you?
Main things our product demo for multiple clients, Linkedin webinars and client calls.


    Rehan K.

Zoom Workspace: Enhancing Team Productivity and Virtual Collaboration

  • July 08, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Zoom Workplace is its strong focus on privacy and security. It gives me peace of mind knowing that my meetings, messages, and files are protected, especially when working with sensitive information.
What do you dislike about the product?
Sometimes it lags or takes a while to load, especially when switching between tools.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is solving the problem of scattered communication and collaboration tools. Instead of juggling between different apps for meetings, messaging, file sharing, and task management, everything is integrated into one platform. This really streamlines my workflow, saves time, and makes it easier to stay organized and connected with my team — especially when working remotely.


    Amit R.

Zoom Workplace for seamless virtual collaboration, meetings, webinars, and team communication

  • July 08, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace smooth, good experience that makes meetings, webinars, and cross-team communication efficient
What do you dislike about the product?
I wanted to share some feedback regarding the webinar video recording. I feel that the recording could have turned out better. Ideally, there should be some options available to edit or enhance the video to improve its overall quality and presentation.
What problems is the product solving and how is that benefiting you?
I wanted to suggest that the video recordings of Zoom Workplace webinars or meetings could be presented in a more polished and professional manner. This would make it easier for us to share the videos with others or post them on social media platforms effectively.


    Lizette L.

Great experience

  • July 06, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate the all in one collaboration
What do you dislike about the product?
It is not the first tool that comes to mind for collaboration. I still think the reputation as a meetings tool remains.
What problems is the product solving and how is that benefiting you?
I think it’s added value is enhanced collaboration.


    Sergey P.

An excellent program for work meetings

  • July 05, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate several key features of Zoom Workplace. First, it allows me to host meetings with a large number of participants efficiently. The high-quality video and audio connection ensures clear communication. Additionally, the scheduling capabilities make it easy to plan and organize meetings in advance. The virtual whiteboard and annotation tools are particularly useful for collaborative work and providing visual feedback.
What do you dislike about the product?
I find the free tier limitations quite restrictive for my needs. Unfortunately, due to circumstances beyond my control, upgrading to a paid plan is currently not an option.
What problems is the product solving and how is that benefiting you?
Zoom Workplace effectively solves the problem of distance and time zone differences by enabling seamless virtual meetings. This has greatly benefited me by allowing me to connect with colleagues and clients from anywhere in the world without the need for travel.


    Vinay S.

Zoom honest review

  • July 04, 2025
  • Review provided by G2

What do you like best about the product?
This app provides best audio and video quality whether it is 1 on 1 or a huge group meeting.
Easy to install and launch as it is easily available.
User friendly interface.
The Zoom AI Companion is surprisingly helpful for tasks like meeting summaries, note-taking, and drafting messages or emails.
What do you dislike about the product?
Zoom's free plan has become more restrictive over time, with shorter meeting limits and fewer collaboration features available.
On older or low-spec devices, Zoom Workplace can be resource-heavy, slowing down performance or causing lag, especially during multitasking with video + other tools like whiteboard.
Zoom Workplace can feel overwhelming—especially for users who just want a basic video meeting as it has many features packed in an app
What problems is the product solving and how is that benefiting you?
Zoom Workplace is solving several key problems that modern teams face, especially in hybrid or remote work environments:
Problem: Before, my team used multiple apps—one for video meetings, another for chat, a third for whiteboarding, and so on. It was messy and inefficient.
Solution: Zoom Workplace combines video conferencing, team chat, whiteboarding, file sharing, calendar, and more into one platform.


    Real Estate

Zoom for Work Review

  • July 03, 2025
  • Review provided by G2

What do you like best about the product?
It's easy to set up a meeting link for future meetings.
What do you dislike about the product?
I have no issues with Zoom. It is easy to use.
What problems is the product solving and how is that benefiting you?
I can easily set up a meeting with the entire team


    Information Technology and Services

Great

  • July 03, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use! It's user friendly and there are many features
What do you dislike about the product?
I don't have anything bad to say about Zoom.
What problems is the product solving and how is that benefiting you?
Team meetings. We recently moved to Google Meet, but I like Zoom a lot better