Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Reliable and Evolving Collaboration Hub
What do you like best about the product?
Zoom Workplace offers a seamless and unified platform for video conferencing, team chat, phone systems, and collaboration. The video and audio quality remains industry-leading, even in low-bandwidth conditions. I particularly appreciate the calendar integration, persistent team chats, and Zoom Whiteboard features that help drive real-time collaboration across departments.
Its recent updates toward becoming a full digital workspace — with Zoom Scheduler, AI Companion, and third-party integrations — make it more than just a meeting tool. It’s evolving into a productivity ecosystem.
Its recent updates toward becoming a full digital workspace — with Zoom Scheduler, AI Companion, and third-party integrations — make it more than just a meeting tool. It’s evolving into a productivity ecosystem.
What do you dislike about the product?
While Zoom excels in video communication, some of its workplace productivity features like document collaboration and file sharing still feel less mature compared to competitors like Microsoft Teams or Google Workspace. Also, navigating between different Zoom modules (Meetings, Team Chat, Phone, Whiteboard) could be more streamlined.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps our remote and hybrid teams stay connected through high-quality video meetings and efficient team communication. It's especially useful for quick standups, cross-team updates, client demos, and virtual collaboration sessions. The reduced friction in scheduling and joining meetings has saved us time and improved overall productivity.
Found better than Google meet
What do you like best about the product?
What I like best about Zoom Workplace is how it makes everyday work easier. The AI features are actually helpful—like automatic meeting summaries, action item tracking, and even chat suggestions. It saves time and keeps everyone on the same page, especially after long meetings. I don’t have to worry about missing details or writing notes during the call—it handles all that for me.
What do you dislike about the product?
he AI-generated content isn’t always 100% accurate
What problems is the product solving and how is that benefiting you?
We use Zoom for our meetings, daily team sync-ups, and most of our day-to-day calls. It helps us stay connected and collaborate smoothly, especially with a distributed team.
Zoom Review
What do you like best about the product?
Call Quality is very good. Text Feature. No disconnect over call. Multiple users can be added at a time. Good quality of screen sharing.
What do you dislike about the product?
Nothing as to be disliked. Can be recommended to more users.
What problems is the product solving and how is that benefiting you?
Call Quality is very good. Text Feature. No disconnect over call. Multiple users can be added at a time. Good quality of screen sharing.
One of the most convenient platform for conducting virtual session.
What do you like best about the product?
Zoom is used for conduction meetings/webinars easily with multiple features. It is used almost every consecutive day as per the work requirement. Easily implemented/integrated. Used to handle customer support query when connecting with the customer for screenshare/annotations/controller of the customer system with the customer being on the call.
What do you dislike about the product?
Integrating from Zoom Marketplace from the SDK Key and Oauth to connect with a platform requires Zoom support assistance and not so easy to complete on your own.
What problems is the product solving and how is that benefiting you?
With Zoom I am able to conduct meetings/webinars easily with multiple features. It is used almost every consecutive day as per the work requirement. Easily implemented/integrated. Used to handle customer support query when connecting with the customer for screenshare/annotations/controller of the customer system with the customer being on the call. It's whiteboard, annotation, controller, recording features makes it exceptional and are easy to understand. Restriction of users for secure video conferencing. In all it has all the required features available which I prefer to resolve my work. It's note taking, live caption and AI features are additional assistance for keeping records.
Super power zoom
What do you like best about the product?
I like below points in zoom workplace
1. It is easy to chat with others also we can find their staus like whether they are online, offline or away or out of office.
2. If multiple people join the call also there is no performance issue.
3. We have chat options in the zoom work place, also we can express our reactions such as appriactions, love or excellent or good work by using symbols.
4. I like Recording option it will very helpful for future reference.
5. Recently also "AI Companion" option was introduced. If we enable this option after completed meeting it will give full meeting of summary by sending email.
6. All Meetings information will display in the seperate tab also popup will display for each and every meeting.
7. Having a integration option with other tools like Microftsot teams
8. Having good customer support for this zoom
9. We can download this app and every one can use easily.
10. 365 days we can use this app.
1. It is easy to chat with others also we can find their staus like whether they are online, offline or away or out of office.
2. If multiple people join the call also there is no performance issue.
3. We have chat options in the zoom work place, also we can express our reactions such as appriactions, love or excellent or good work by using symbols.
4. I like Recording option it will very helpful for future reference.
5. Recently also "AI Companion" option was introduced. If we enable this option after completed meeting it will give full meeting of summary by sending email.
6. All Meetings information will display in the seperate tab also popup will display for each and every meeting.
7. Having a integration option with other tools like Microftsot teams
8. Having good customer support for this zoom
9. We can download this app and every one can use easily.
10. 365 days we can use this app.
What do you dislike about the product?
I dislike following points in the Zoom workplace
1 . Some times confused with multiple features for new users.
2 . When i login and check the status some times intially staus it shows online but quickly the status will change to offline. when i saw first i can assume user is in online but within seconds status will change to offline.
3. In Zoom Recording option if we select the option "Record to the colud"
4. The recording will come in the email but if we don't download or not save that record it will automatically deleted.
1 . Some times confused with multiple features for new users.
2 . When i login and check the status some times intially staus it shows online but quickly the status will change to offline. when i saw first i can assume user is in online but within seconds status will change to offline.
3. In Zoom Recording option if we select the option "Record to the colud"
4. The recording will come in the email but if we don't download or not save that record it will automatically deleted.
What problems is the product solving and how is that benefiting you?
Problem: Before introduction of "AI Companion" if any meeting happend in our compnay we had to write summay "MOM" manually and should send it to everyone. It is time consuming.
But now if we enables "AI Companion" after meeting ends it will send summary via email so i can just verify and send to everyone which saves lot of time and benefited for me.
But now if we enables "AI Companion" after meeting ends it will send summary via email so i can just verify and send to everyone which saves lot of time and benefited for me.
Zoom Workplace Review
What do you like best about the product?
Easy to use.
Amazing sound quality.
Transcripts for Voice mails are provided.
Zoom has made calling and texting easy.
Frequently used in our workplace.
Amazing sound quality.
Transcripts for Voice mails are provided.
Zoom has made calling and texting easy.
Frequently used in our workplace.
What do you dislike about the product?
Nothing.
The app is perfect and easy to use.
The app is perfect and easy to use.
What problems is the product solving and how is that benefiting you?
Accuracy of transcripts for the voice mails.
N number of participants can be added on calls.
It has made texting and calling people easy.
Confidential calls.
N number of participants can be added on calls.
It has made texting and calling people easy.
Confidential calls.
Great Tool in a Remote Work Environment
What do you like best about the product?
Call and Video Quality, Share functions and Few fun elements
What do you dislike about the product?
I am facing few issues related to the audio connection
What problems is the product solving and how is that benefiting you?
I work in a Remote setup and zoom is all we use for our meetings, activities etc. It's very reliable and user friendly and with the new features being added often, there has been lot of improvements in the overall user experience
Amazing!
What do you like best about the product?
Zoom is extremely user friendly and simple to use :)
What do you dislike about the product?
I personally have no downsides to Zoom. I believe it is really easy to use!
What problems is the product solving and how is that benefiting you?
It makes workplace meetings easier when I can join from where i already am!
Review about Zoom
What do you like best about the product?
I like how Zoom Workplace makes video meetings feel natural and reliable, even with lots of people. It’s simple to join and helps everyone stay connected no matter where they are.
What do you dislike about the product?
Sometimes Zoom Workplace can get overwhelming with too many notifications and meeting pop-ups.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the challenge of staying connected with teams remotely through easy, high-quality video calls. It helps me quickly jump into meetings without hassle, keeping communication clear. This makes teamwork smoother and saves time on coordinating schedules.
Technical Account Manager
What do you like best about the product?
how it brings together collaboration, communication, and productivity in one unified platform. It’s no longer just a video conferencing tool — features like Zoom Team Chat, Zoom Phone, Whiteboard, and Workvivo make it a true digital workplace.
What do you dislike about the product?
Zoom Workplace is powerful, but I’d love to see more robust and customizable integrations with enterprise tools, and finer control over cross-feature notifications to minimize distractions.”
What problems is the product solving and how is that benefiting you?
“Zoom Workplace addresses a key challenge for distributed teams — disconnected communication and collaboration systems. By integrating meetings, chat, whiteboarding, and phone into a single platform, it helps customers maintain continuity, improve response time, and foster stronger team engagement.
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