Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom is the best
What do you like best about the product?
Zoom Workplace is easy to use and reliable. I haven't had any recent issues with Zoom, unlike other meeting software.
What do you dislike about the product?
The new focusing feature on Zoom isn't my favorite
What problems is the product solving and how is that benefiting you?
Reliable video conferencing - easy and reliable.
Easy Video-Conferencing
What do you like best about the product?
I like how straight forward, simple, and intuitive Zoom is.
What do you dislike about the product?
I have no complaints with Zoom. Everything is great!
What problems is the product solving and how is that benefiting you?
I work at a primarily-remote Company and it helps me connect with coworkers.
Simple interface to use now with AI
What do you like best about the product?
Load quickly, it works on any device, I have never had issues with the audio or video settings.
What do you dislike about the product?
The screen sharing section, I think it needs to be simplified, it has too many options from my point of view. Also, the option to select a virtual background should be simplified.
What problems is the product solving and how is that benefiting you?
Communications on any device and connectivity. It allows me to stay connected all the time.
Easy to use-- connect with friends/workplace
What do you like best about the product?
The fact that you don't don't always have to log in it just automatically logs you in. The capabilities and the fact that it is very easy to use for anyone.
What do you dislike about the product?
I would like the chat or who is in the meeting to be somwhere else on the screen. I would like to see more backgrounds available to use during the meeting.
What problems is the product solving and how is that benefiting you?
I am not really sure but probably why they do updates Being able to communicate with people and also do presentations.
Great app for remote video meetings
What do you like best about the product?
I like the zoom workplace because of all the different features and because it's easy to use.
What do you dislike about the product?
The only thing that I might complain about is an occasional lag due to my internet connection but that's unavoidable.
What problems is the product solving and how is that benefiting you?
I don't have to travel as much, I really like the ease of access.
As a user it's been a great option
What do you like best about the product?
It has some great features, from reactions, etc, but also you don't have to worry about time.
What do you dislike about the product?
The same limiter on having to see the gallery as well as the shared screen
What problems is the product solving and how is that benefiting you?
I take language classes from across the globe, and it's been fantastic for that. I can meet up with language teachers from their home country to learn their home language. In addition, the cost is less prohibitive than hiring a language teacher (if I could find one) in my own home country.
Increased participation
What do you like best about the product?
No matter how busy someone is, they can join in the meeting. You’re not constricted to only those that can show up.
What do you dislike about the product?
There are several AI features that are overkill for our purposes. They may have value for others, but for us it makes it more complicated.
What problems is the product solving and how is that benefiting you?
I’ve been using Zoom for our Union’s monthly meetings, and it’s been a game-changer! Before, getting everyone together in person was a challenge, but Zoom has made it so much easier to connect. The platform is reliable, user-friendly, and has significantly boosted participation. More members are now engaged, and our meetings run smoothly. Highly recommend Zoom for any group looking to improve virtual attendance and collaboration!
Zoom Workplace for customer success
What do you like best about the product?
Ease of use. Controls and functions are simple and easy implementation. Customer support is prompt. Using it daily for customer meetings. the number of feature is helpful in tracking and easily integrate with any tool needed.
What do you dislike about the product?
love the platform as a whole a few down times but not frequent.
What problems is the product solving and how is that benefiting you?
Meetings on the fly. Remote meetings. connecting and sharing screen. Video conferencing.
Zoom gets the job done!
What do you like best about the product?
Zoom allows multiple users the ability to collaborate and share your screen in order to do presentations. It also allows you to share audio with your users and you can chat with the group or direct message a single person in the session. I like the fact that you can mute your audio and/or video if needed. The background themes are also fun to fiddle with and are a great feature. The software is easy to use, very user friendly.
What do you dislike about the product?
There's not much to dislike about the software, it's easy to use and update when needed.
What problems is the product solving and how is that benefiting you?
Zoom helps us communicate with users that may not be able to physically join our meetings and it also allows us to record the meetings just in case there may be some users that can't attend.
Very good tool for meetings
What do you like best about the product?
Simple to use, high quality video & audio, seamless integration, calendar feature and overall the tool is very easy to access.
What do you dislike about the product?
Sometimes I experience technical glitches, customer service team takes a lot of time to solve issues.
What problems is the product solving and how is that benefiting you?
For me and my team, Zoom Workplace integrates video conferencing, team's chat, whiteboarding, and calendar features into a single platform. This reduces the teams need for switching between multiple apps like MS Teams and others. It has been enhancing our collaboration between the in-office teams and the remote teams. It is simple to use so we do not have to spend a lot of time in training the team members on how to use the software.
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