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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
  • 3
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Tej P.

The all-in-one collabration hub.

  • June 10, 2025
  • Review provided by G2

What do you like best about the product?
The best thing about Zoom Workplace is the seamless integration of all communication tools into one single application. The AI companion is a game-changer. The ability to auto-generate summaries saved hours of note-taking.
What do you dislike about the product?
The interface is a bit cluttered with all the integration, which can be slightly overwhelming for new users who just want to join a meeting. The notification settings need more control to avoid being constantly pinged from different parts of the app.
What problems is the product solving and how is that benefiting you?
It unifies everything. The biggest benefits for me is efficiency and ensure all our communication is in one organized place. AI companion save time in note-taking allowing focus conversation only.


    ANAND K.

Senior Network engineer with 7+ years experience

  • June 10, 2025
  • Review provided by G2

What do you like best about the product?
User friendly interface and easy to use. Very smooth functionalities
What do you dislike about the product?
When joining any meeting through browser interface ,video and MIC settings should be default to off , sometimes when I joined from browser it's was turned on without my knowledge
What problems is the product solving and how is that benefiting you?
Cost effective


    Tia H.

Zoom is a great virtual meeting platform that provides multiple benefits.

  • June 10, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate the AI functions to summarize meetings. It saves a lot of time and gives great summaries. I also like the breakout rooms. The email add-on makes it very easy to schedule meetings. I love the appearance of the app as well.
What do you dislike about the product?
I dislike the instability and bugs. I've had several instances where for some reason my meeting attendees were unable to connect due to error messages regarding the meeting ID number being invalid.
What problems is the product solving and how is that benefiting you?
It provides the ability to meet without being physically present. It saves time for meeting summaries and minutes. It provides flexibility for users to meet virtually which is fantastic for executives who are travelling and could possibly have conflicts.


    Kyndall B.

Zooming with Zoom

  • June 10, 2025
  • Review provided by G2

What do you like best about the product?
It's very user friendly and I rarely have any issues with service or disruptions. I use it daily. There are several different features with it as well. I haven't had to reach out to support personally, but others have and have had no complaints. When we started using it, it was easy to integrate and implement.
What do you dislike about the product?
So far that we have been using it, I don't have any complaints
What problems is the product solving and how is that benefiting you?
We are able to do meetings via Zoom with both of our offices and then also clients as needed.


    Sandeep V.

Great tool to team collaboration

  • June 10, 2025
  • Review provided by G2

What do you like best about the product?
1. Intuitive and easy to use, even for non-technical users

2. Consistently strong performance with HD video and clear audio.

3. Works well for one-on-one meetings or large webinars with thousands of participants.
What do you dislike about the product?
1. 40-minute limit on free group meetings.

2. Quality drops significantly with weak connections.
What problems is the product solving and how is that benefiting you?
As per our experience it works well for one-on-one meetings or large webinars with thousands of participants & Supports breakout rooms for group collaboration.
It has inbuild chat, whiteboard, file sharing, and reactions which gives everything in one place.


    Computer Software

Zoom: Makes Remote Work Easy and Smooth

  • June 10, 2025
  • Review provided by G2

What do you like best about the product?
I like how everything is in one place—chat, meetings, and collaboration tools. It’s easy to use and helps my team stay connected. The video quality is good, and the shared spaces make projects more organized.
What do you dislike about the product?
Sometimes it feels a bit slow when switching between features. Notifications can also be a bit overwhelming if not managed well.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes remote communication much easier. Instead of switching between multiple apps, we can chat, call, meet, and collaborate all in one place. This saves time and reduces confusion. It keeps everyone on the same page, even when working from different locations.


    Suraj M.

Zoom Workplace: An Honest Evaluation for Teams

  • June 10, 2025
  • Review provided by G2

What do you like best about the product?
I like Zoom Workplace best because its video meetings are smooth and reliable, the built-in AI saves me time by summarizing calls and drafting messages, and having chat, docs, email, and whiteboards all in one app cuts down on switching between tools. Features like breakout rooms and polls make collaboration easy, and the whole system is simple to use — it just works.
What do you dislike about the product?
I dislike that while Zoom Workplace bundles chat, docs, and whiteboards into one app, these tools often lack the depth or flexibility of specialized alternatives—making complex tasks feel limited unless I switch to other apps.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves my big need to connect and collaborate smoothly. I use it for reliable video calls with teams, instantly sharing my screen to explain things, brainstorming together on a shared whiteboard, and recording quick clips so others can catch up later. It puts everything in one place—saving me time switching apps and making remote work feel simple and connected.


    Andy B.

Popular Videosharing tool for a reason

  • June 09, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use. Intuitive UI and controls for screen sharing and doing webinars in client-facing roles like Sales and Support.
What do you dislike about the product?
Not much. Sometimes the controls like the attendee panel can get in the way but its a minor nuisance.
What problems is the product solving and how is that benefiting you?
It is my company's main tool for conducting virtual meetings with clients and presenting our sales pitches and demos.


    Haley K.

Great Service

  • June 09, 2025
  • Review provided by G2

What do you like best about the product?
Completely integrates with my notes keeper (Avoma), very easy to use, and inexpensive.
What do you dislike about the product?
I don't really have any cons to add about zoom.
What problems is the product solving and how is that benefiting you?
Conistency across how our teams communicate.


    Ben Li

Ease of virtual meetings improves collaboration

  • June 09, 2025
  • Review provided by PeerSpot

What is our primary use case?

I am the investor looking to buy company stock. I am not sure about specific details since I am not an IT person. I have an oil and gas company with 80 people, and we have two IT staff members who use Microsoft Defender. I also have a marketing company, and we use these solutions across all companies.

What is most valuable?

For me, the team meetings are the same. It is easy to use and the quality is good. I have no complaints.

Zoom and team meetings are all good with no complaints.

It is much easier compared to previous solutions. Before these products came out, we used Skype or phone calls, which were not as convenient. With Zoom or Teams, it is very easy to share content. The ability to conduct reviews is beneficial.

What needs improvement?

Nothing is 100% perfect. If I appreciate a product, I typically rate it eight or nine out of ten. The only perfect score of ten I give is to my wife.

Regarding the technical aspects of usage, I think they have a good product currently. As a normal user who occasionally uses it for employee and onsite communication, I have no complaints. It has helped us significantly.

For how long have I used the solution?

We have been using the solution for approximately six or seven years.

What's my experience with pricing, setup cost, and licensing?

I am not aware of the pricing. My IT staff might know, but I have no information about it.

What other advice do I have?

We use it sometimes for meetings. I work for an energy company.

Both solutions are simple and very easy to use. We sometimes use both solutions as our business associates use both as well.

The implementation was mostly handled by the IT team. It is much easier now compared to previous solutions. When sharing content, both Zoom and Teams work effectively.

My overall rating for this solution is 8 out of 10.