Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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The gold standard for a reason
What do you like best about the product?
Easy to use interface, works on many devices, generally quite customizable to the needs of the meeting. I have mainly used the platform to host educational presentations for cancer survivors, many of whom are older and/or not tech-savvy, and on the whole, Zoom has been an easy tool for them to get the hang of.
What do you dislike about the product?
Lackluster tools for sharing files or chat-wide messages. For example, if someone joins a meeting late, they can't see group chat history or files shared before they arrived.
What problems is the product solving and how is that benefiting you?
Zoom is helping a nonprofit that I work with bring educational and social opportunities to cancer survivors who may not be able to attend in-person events due to a compromised immune system or travel limitations.
Simply taking the "meeting" to the next level - no boundaries, no concerns about space
What do you like best about the product?
Zoom allows me to conduct business with clients all over the country/world. Often, technical conversations can be difficult to conduct with only an email, and we don't always have the capability (or finances) to meet with everyone in person - face to face. Zoom will likely be a software we use for years to come.
What do you dislike about the product?
For those who are less computer literate (our older generation), they tend to find it more stressful and less personal. Some folks don't want to learn how to use the newest gadget, or to purchase a computer camera, etc. We're still at a point in the workforce where we don't have 100% buy-in yet.
What problems is the product solving and how is that benefiting you?
Zoom has been a great tool to setup productive meetings with clients. It creates a window for keeping conversations on point, and quickly allows all parties involved to get information quickly and get back to work with little wasted time spent on chit-chat.
So reliable and easy to use!
What do you like best about the product?
Zoom makes all meetings possible! I've used it to meet with clients, my staff, and many others. This saves time, gas, and money!
What do you dislike about the product?
I haven't encountered any downside of using zoom!
What problems is the product solving and how is that benefiting you?
It kept our business going during Covid as that was the only way we were able to meet with people! We even did a friends "happy hour" on zoom during Covid!
Meaningful Interaction With Minimal Effort Required!
What do you like best about the product?
Our organization has access to multiple platforms, but Zoom is the most widely accepted and easy-to-use platform out of the bunch. Because of that, attendees aren't late joining meetings because they've never used that platform and it's asking them multiple questions before the connection is made.
What do you dislike about the product?
I love having the Zoom plug-in for my Google meetings, but it doesn't allow me to use our organizational account for that, so there are time limits. It would also be great if there were opportunities to make framing and lighting better that are hard-wired into Zoom itself.
What problems is the product solving and how is that benefiting you?
Even before the pandemic, our national non-profit was remote. Zoom allows us to stay connected and build team culture while being thousands of miles and sometimes multiple time zones apart!
BEST OPTION BY FAR!
What do you like best about the product?
The ease of integration with my Square Scheduling makes it easy and effortless to use. Not only for me but for my clients.
What do you dislike about the product?
I haven't really had any major hiccups or concerns with Zoom. It has always been easy and remains so even as it continues to grow!
What problems is the product solving and how is that benefiting you?
I meet with clients face to face so having zoom during the pandemic has been amazing.
Very easy to learn and is perfect for our meetings
What do you like best about the product?
I like the chats and the little emojis you can use. It's easy to mute and unmute and take video off if you need privacy.
What do you dislike about the product?
Sometimes I find it's hard to set up a meeting - and invite someone, I feel like I'm always trying to figure it out.
What problems is the product solving and how is that benefiting you?
Just being able to interview people from all over without having to meet face to face has been helpful
Reliable and Innovative
What do you like best about the product?
There's been a variety of options over the years for meeting software, Zoom has managed to keep on going by being reliable, responsive to service requests, creating different user categories (government, education, etc) and adapting in ways to make it truly useful for engagement in a distributed setting (breakout rooms, whiteboards, chat). It's a great tool.
What do you dislike about the product?
Living in an area with low bandwidth options the ubiquitous expectations of people to use Zoom is annoying, and I wish that there was an option where people could select "low bandwidth" as a profile setting and then their technical expertise would not be tried as easily. Also, people still haven't figured out mute and unmute, but I don't think that's Zoom's fault.
What problems is the product solving and how is that benefiting you?
Zoom is smart and looking for ways to stay relevant and even though breakout rooms and whiteboards have been around, they're useful. Accessibility with options like captioning, and recording for captioning and transcription at a later date, those are useful as well, especially for public meetings.
The best way to host meetings. Other platforms are too complicated.
What do you like best about the product?
How easy it is to use. If I need to do a last minute call- I can send my team a link and our meeting get's started. Google meets takes forever to set up- while zoom is a piece of cake.
What do you dislike about the product?
How it constantly logs you out. My zoom account has a problem of logging me out after every session. It can get frustrating trying to login. It would be nice to avoid that once in awhile.
What problems is the product solving and how is that benefiting you?
I think communication from team members around the world. I found it easier that team member internationally can hop on via phone call which provides flexibility.
Zoom is The Perfect Tool to Conduct Online Meetings
What do you like best about the product?
I like the ability to meet with my clients live and in person regardless of their location across the country. I also like that I can meet with multiple people at the same time and that we can break into groups/breakout rooms during our meetings.
What do you dislike about the product?
I don't like the way I see registration reports. When I want to pull a report of unique registrants at a meeting, I want to see all of their information rather than having to pull a second report that shows when they entered and left a meeting.
What problems is the product solving and how is that benefiting you?
It has allowed our company to sign up and easily engage with clients all over the country without the expense of having to travel, stay in hotels, spend money on food, etc.
The Zoom Platform Delivers Excellence
What do you like best about the product?
Our organization is global and heavily virtual. The Zoom platform provides all the necessary tools to collaborate effectively across countries and cultures. We have used Zoom for a long time and with recent upgrades and enhanced features showing up over the last couple of years, we could not be happier.
What do you dislike about the product?
Not much to dislike - the customer service and support people are very proactive. We have had little or no problems. Not sure it could get any better. Bravo Zoom!
What problems is the product solving and how is that benefiting you?
We have acquired over nine separate Zoom accounts for various reasons, and recently Zoom reached out to help us consolidate things for economics and convenience. We did not even have to ask.
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