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Zoom

Zoom Video Communications, Inc. | 1

Reviews from AWS Marketplace

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External reviews

9,999 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Virginia L.

easy to use, whiteboard feature is helpful to collaborate, I like the google calendar integrations

  • August 18, 2022
  • Review verified by G2

What do you like best about the product?
Clarity of calls, ease to join, share URL
What do you dislike about the product?
30 min cut off for non-members, can't unmute users if they don't know how to unmute, making host control (needs to do it everytime)
What problems is the product solving and how is that benefiting you?
making host feature and having the chat box available for all viewers


    Lauren H.

Great platform depending on needs

  • August 18, 2022
  • Review verified by G2

What do you like best about the product?
Zoom has an easy to use interface on most devices
What do you dislike about the product?
Cost can be a bit much depending on your reasons for using it
What problems is the product solving and how is that benefiting you?
Great for connecting people across a variety of time zones and locations. It is reliable and accessible.


    Jason A.

Great product

  • August 18, 2022
  • Review verified by G2

What do you like best about the product?
Can quickly create meetings and send out invites via email.
What do you dislike about the product?
Sometimes not the most user friendly for older users.
What problems is the product solving and how is that benefiting you?
Communicating and screen sharing quickly with my bosses to solve problems and get work done efficiently.


    Allie M.

Zoom is the best option for your remote world!

  • August 18, 2022
  • Review verified by G2

What do you like best about the product?
I love that Zoom is a basic application with frequent updates that make it even better. The functionality is robust yet incredibly user-friendly. It takes minimal training for our staff to be proficient in Zoom. It's also incredibly reliable and has hardly been "down" during the pandemic which is much appreciated!
What do you dislike about the product?
The only thing we dislike about Zoom is that scheduling can get tricky with Outlook. I wish the integration was smoother and more user friendly for our Staff members.
What problems is the product solving and how is that benefiting you?
Zoom brings us all together even in a remote/hybrid culture. Everyone knows to look for the zoom link on a meeting invite. It's transformed our world and connected us in a time of distance. We also use it when we're all in person to screen-share in conference rooms.


    Tanner M.

MUST BUY

  • August 18, 2022
  • Review verified by G2

What do you like best about the product?
Very easy to use and free from issues! The video quality is awesome!
What do you dislike about the product?
Nothing! The product runs very smoohtly and must customers always join easily.
What problems is the product solving and how is that benefiting you?
Connecting with the world around me for sales I do business internationally.


    Laurie H.

Zoom Every Day in Every Way

  • August 18, 2022
  • Review verified by G2

What do you like best about the product?
I was forced to go from in-person interviews to zoom during covid. I was really worried the quality would suffer and to my surprise the quality of my radio interviews was not compromised.
What do you dislike about the product?
if two people talk at once it is not optimal for recording
What problems is the product solving and how is that benefiting you?
Zoom has made my life so much easier. First of all travel, I can do it all from home and studio, second with a pandemic we can still work and keep our distance. And third, it has increased my earning capacity.


    Joe M.

Easy to Use Video Conferencing

  • August 18, 2022
  • Review verified by G2

What do you like best about the product?
Ease of use - It is very easy to use and is a versatile product
What do you dislike about the product?
N/A - There is nothing to dislike. The product is great
What problems is the product solving and how is that benefiting you?
We are a virtual office and allows for face to face communication


    Moshe K.

I've used them all, and Zoom is my favorite

  • August 18, 2022
  • Review verified by G2

What do you like best about the product?
I've been using Zoom (first as a participant, then later as a host) since late 2013, shortly after the initial release. Even in those early years, Zoom was the best videoconferencing solution, and it has only gotten better since then. The number one benefit of Zoom over all the other solutions I've tried is how easy it is for meeting guests to join. I work with a lot of users who are not particularly computer-literate, so I have to support them and help them connect to our meetings. Zoom makes it easy to get these users into the meeting with just a few clicks; no need to fuss with connecting to audio or changing settings. The Zoom interface is intuitive and easy to use, with power user features easy to find if you want them but out of the way of users who don't know how to use them.
What do you dislike about the product?
While we did have a few issues way back in 2013-2014, since then I've been very happy with Zoom. Like any piece of software, there are occasional bugs, but that's true no matter what software you use.

The one thing that I think is missing from Zoom for me would be the ability to be logged in to multiple accounts at once. I work or consult with a half-dozen different organizations, and I have Zoom accounts at most of them, so I have to constantly log out and back in again. It would be nice for Zoom to have a feature like Slack's "workspace switching" tabs that allows being logged into multiple accounts.
What problems is the product solving and how is that benefiting you?
Even before the COVID-19 pandemic, I was working with people who work from home all over the world. Zoom is by far the easiest way I have found to have remote meetings.


    AmberLee F.

Helps me connect with potential clients

  • August 18, 2022
  • Review verified by G2

What do you like best about the product?
The ease of scheduling meetings with potential clients.
What do you dislike about the product?
For some reason it keeps resetting the schedule to EST and I am in CST
What problems is the product solving and how is that benefiting you?
It allows me to have more initial meetings with potential clients. Prior to the pandemic I would conduct these at a coffee shop and could only do 1 or 2 a day.


    Bruce W.

Best in Class

  • August 18, 2022
  • Review verified by G2

What do you like best about the product?
Zoom is by far the easiest and most intuitive videoconference software on the market. I have conducted over 200 virtual meetings and not once have had an issue.
What do you dislike about the product?
I really don't see any downsides outside of issues with videconferences generally.
What problems is the product solving and how is that benefiting you?
When COVID hit, I transitioned my in-person tour business to an online virtual one. Zoom allowed me to do so very effectively. It is very reliable and allowed customer interactions.