Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Zoom is my go to for Meetings
What do you like best about the product?
It's very easy to use compared to other tools! The recording are simple to share, the option to send pvt messages helps navigate conversation amongst team without having to pull out our phones.
What do you dislike about the product?
There isn't anything I can think of that I dislike about zoom.
What problems is the product solving and how is that benefiting you?
- Collaborating with team
- Having meetings with clients and team and help driving conversation with the team
- Having meetings with clients and team and help driving conversation with the team
Zoom has made my business possible
What do you like best about the product?
I can keep working no matter what is happening in the world. It has enabled me to expand my business offerings.
What do you dislike about the product?
Hands off approach and how tiring it is to be on the computer instead of in person.
What problems is the product solving and how is that benefiting you?
I work with clients one on one, Zoom allows me to keep working no matter what is happening. If a client feels unwell, we can still meet which keeps me working. Vice versa as well.
My Clients Enjoy Meeting in Zoom
What do you like best about the product?
I've been using it for years so I know where everything is. I like being able to stream to other platforms and also being able to share my screen with sound. I like the virtual background ability too.
What do you dislike about the product?
Maybe just waiting for the recording to upload to my computer, but it's worth the wait. Clients enjoy receiving the replay.
What problems is the product solving and how is that benefiting you?
It solves the problem of connecting with my clients from around the world. It creates a greater sense of connection with the use of video.
Lots of features, easy to use, an industry standard
What do you like best about the product?
Zoom is user-friendly and has a variety of features that make it a more well-rounded product than some of its competitors. The layout options during a call give users the flexibility to customize their experience.
What do you dislike about the product?
It would be nice to be able to be added as a co-host of a meeting without being on a pro/paid plan. Sharing of files/links in the chat section of a live meeting is a bit tedious.
What problems is the product solving and how is that benefiting you?
Zoom provides an option for remote meetings with easy registration, scheduling, and hosting of the meetings. Especially during 2020, Zoom because widely-known and used, and so it is easy to get guests to join meetings, as most everyone is now registered to use it.
Amazing (imperfect) tool
What do you like best about the product?
Zoom is an amazing tool - it provides the ability to instantly connect with people from all over the world. Easy to jump into a meeting and use the platform, and has proven invaluable for business as well as social functions.
What do you dislike about the product?
The software has become increasingly unstable over the years - as someone who uses Zoom to train groups of up to 200 agents at the same time, it's panic-inducing when the software crashes during a screen share and kicks me out of the meeting.
What problems is the product solving and how is that benefiting you?
The increased costs for business travel and the changing post-Covid world has made Zoom an invaluable tool for conducting business in a way that is cheap, fast, and convenient for everyone.
Love Zoom! Use it daily for my online training business
What do you like best about the product?
I love how reliable the connection is on zoom compared to others like google meet up. I am able to train my clients with ease and I can record easily as well.
What do you dislike about the product?
Sometimes the audio on zoom isn't great. I have confirmed that all the audio settings on my end are set properly however when I go to talk during a larger group meeting, often times people still can't hear me. Still could be user error but it happens frequently.
What problems is the product solving and how is that benefiting you?
I am able to train my clients remotely, host business meetings, and also attend other trainings. Since covid Zoom has completely helped me expand my business.
Useful Meeting Tool
What do you like best about the product?
Nice screensharing feature. You can easily do presentations.
What do you dislike about the product?
Downloadable software is required for use. It would be nice to have a web-only feature for attendees.
What problems is the product solving and how is that benefiting you?
Virtual meetings are great for remotely connecting with peers. I also use it for educational programs, and as a secure way of meeting for "live" publishing (youtube/facebook)
Excellent Software
What do you like best about the product?
Zoom is helpful to have any time we have a coworker who needs to be remote, we can still have our meetings and also was a life-saver in producing virtual events. All other software lags and is hard to understand others on video.
What do you dislike about the product?
I can't think of one thing our team doesn't like about zoom, it is an excellent solution for working remote. Getting our account tax-free took longer than I would have liked, but other than that all positive.
What problems is the product solving and how is that benefiting you?
Zoom allows our staff to have a flexible schedule and work remotely when needed. Especially since we have a team that is majority parents when kiddos are sick, meetings don't have to be delayed.
Experiencing Zoom
What do you like best about the product?
The ability to conduct meetings and programs virtually, as well as attend those same meetings and programs without having to travel.
What do you dislike about the product?
Zoom use relies on Internet connection, which can be spotty at times and in certain areas. It also requires the device being used to connect have both audio and video capability.
What problems is the product solving and how is that benefiting you?
The ability to be able to continue connecting with patrons who do not want to or cannot be exposed to large numbers of people in an indoor setting--specifically during a pandemic. Zoom has been a life-saver in that regard.
Works well for our music studio
What do you like best about the product?
The annotate feature is awesome for online lessons for our music school.
What do you dislike about the product?
Sometimes the audio cuts in and out during a lesson.
What problems is the product solving and how is that benefiting you?
Being able to still teach a lesson when a student has to quarantine or doesn't have a ride to lessons. Also, we are able to continue teaching students who move away.
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