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Zoom

Zoom Video Communications, Inc. | 1

Reviews from AWS Marketplace

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External reviews

9,997 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Michael D.

A Valuable Tool For Online Meetings and Interviews

  • August 18, 2022
  • Review verified by G2

What do you like best about the product?
The capability to record meetings using separate audio files for each user is incredibly helpful in the editing process of interviews.
What do you dislike about the product?
The inability to record both a group video and solo user video in the same way they can record group and solo audio.
What problems is the product solving and how is that benefiting you?
During Covid the ability to communicate between coworkers and continue creating content via virtual interviews became incredibly important. Zoom allowed for both of these.


    Nikki B.

4 Years and Going Strong

  • August 18, 2022
  • Review verified by G2

What do you like best about the product?
I started using Zoom prior to the pandemic and was grateful to have a long 1:1 tryout session with a Zoom rep so that I could get the user experience and be shown all of the features available at the time. While Zoom has grown incredibly since then and I have upgraded my plan, I appreciate the responsive customer support, reliable service, and simply the ability to meet live virtually with my clients. I also rely heavily on the whiteboard feature!
What do you dislike about the product?
From a technical standpoint, Zoom has almost never failed me. It's not great for watch parties thanks to new restrictions on streaming services. It could be more engaging/aesthetic, but I'll take reliability over aesthetics any day.
What problems is the product solving and how is that benefiting you?
As far as I can tell, Zoom has regular updates to its services and has introduced features I might use in the future, like the webinar. It also made it possible for me to move four states away and keep my online business unchanged!


    Primary/Secondary Education

Great platform!

  • August 18, 2022
  • Review verified by G2

What do you like best about the product?
I like that zoom rarely experiences technical issues. It is very user-friendly and helps our team to connect quickly from locations around the world. I would highly recommend this.
What do you dislike about the product?
There is little that I dislike about the zoom platform. I wish I could save the chat and access that later after the call. That would be my only recommendation.
What problems is the product solving and how is that benefiting you?
It is helping my team be able to work remotely during COVID-19 and keep everything smoothly. We all work ay different places around the world and it is super benefical.


    Jeffrey S.

Above Average but can do so much more.

  • August 18, 2022
  • Review verified by G2

What do you like best about the product?
The ease of use is the best aspect of Zoom. It makes things so simple and finding most of the functions is a breeze.
What do you dislike about the product?
It does not work well at all for higher-quality equipment. I have a Brio 4k camera with el gato lighting, and a Shure SM7b Microphone XLR set up. The bandwidth constraints severely impact the quality of the equipment. (For example, Streamyards and OBS Ninja do not have bandwidth constraints and so the video and audio quality is much higher. The only reason I have not switched is that both Streamyards and OBS Ninja are browser base.
What problems is the product solving and how is that benefiting you?
Having easy video multiplayer streaming for broadcasting on twitch.


    Hospital & Health Care

The Industry Standard for a Reason

  • August 18, 2022
  • Review verified by G2

What do you like best about the product?
As someone that has used and administered all of the competition, Zoom is by far the easiest to use as both a user and administrator. Every feature you need is available and vendors are quick to integrate with Zoom. Even the most novice end user has little to no difficulty navigating the controls for meetings.
What do you dislike about the product?
Most of the issues I've had with the platform have been fixed as the product has matured over the years. I don't really have any complaints. This is the industry standard for a reason. Zoom is now the "Klennex" and "Scotch Tape" of the video conferencing world.
What problems is the product solving and how is that benefiting you?
The work from home life has been greatly improved with Zoom. We previously had a competitor's product, but Zoom has made it so our end users have many less issues setting up and joining meetings, both internally and externally. I questioned the decision to spend the money at first, but it was worth while.


    Jeremy C.

Using Zoom to reach the nations

  • August 18, 2022
  • Review verified by G2

What do you like best about the product?
Multiple people can join at a time all across the world. I appreciate connecting the nations together to reach goals. This assists with time management. No other can do this as well as Zoom!
What do you dislike about the product?
Connecting multiple social media lives at the same time
What problems is the product solving and how is that benefiting you?
Allows many to join at once all over the globe


    Timothy S.

Zoom is safe, secure, and easy to adopt.

  • August 18, 2022
  • Review verified by G2

What do you like best about the product?
I like the ease of booking new meetings, especially from the browser extension
What do you dislike about the product?
Navigating some settings, and maybe explaining how to share a screen to some new users.
What problems is the product solving and how is that benefiting you?
Zoom helps with the new world of WFH- and is pretty easy for new users to adopt, even if they don't understand technology that well.


    Charles H.

Saved our business during Covid and exploded our business after Covid

  • August 18, 2022
  • Review verified by G2

What do you like best about the product?
I love the fact we can place participants into breakout rooms, allowing for more and deeper conversations.
What do you dislike about the product?
When we had guests register who were there to spam but that has mostly been resolved.
What problems is the product solving and how is that benefiting you?
The spamming was a big issue but Zoom has resolved that now.


    Professional Training & Coaching

Easy to use; clear audio, and great for group meetings

  • August 18, 2022
  • Review verified by G2

What do you like best about the product?
I enjoy making use of the breakout rooms for creating more intimate sub-groups. This helps to create deeper connection and trust among strangers. I haven't seen or used any other platforms that have this useful feature.
What do you dislike about the product?
I wish there was a feature for HOW we see others on screen. For example, in circles or somehow able to make it more inviting. I also wish the audio was better in that if someone were to talk over someone else, we'd still hear them; instead the audio just being completely unclear for both people.
What problems is the product solving and how is that benefiting you?
Zoom is helping to solve the time it takes to commute to physical locations! Now anyone anywhere can join in on a discussion and create connection with others. Zoom has made things more accessible so that fostering connection in community has been possible throughout the pandemic. Ty!!


    Jennifer D.

Almost There

  • August 18, 2022
  • Review verified by G2

What do you like best about the product?
Very easy to use and intuitive. Pretty self explanatory.
What do you dislike about the product?
I would like to be able to save chat history, and delete as well. The chat box needs more functionality.
What problems is the product solving and how is that benefiting you?
We began using Zoom to proctor tests for our training courses. When Covid-19 started we suspended in-person testing.