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Zoom

Zoom Video Communications, Inc. | 1

Reviews from AWS Marketplace

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External reviews

9,997 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Market Research

My Go-To for Reliable Web Meetings

  • August 18, 2022
  • Review verified by G2

What do you like best about the product?
I love the ease of use with Zoom. It's super intuitive, and that make scheduling meetings easy. The ability to save to my Google calendar, to record important meetings for reference, and the text transcription makes note taking a breeze!
What do you dislike about the product?
I have not seen any downsides to Zoom, but it would be nice to be able to have more recording space within Zoom without additional fees. Otherwise, we value those recordings and are currently paying for storage.
What problems is the product solving and how is that benefiting you?
Being able to schedule for multiple executives is extremely convenient. I can log in and create their meetings from my account. It would be nice to be able to edit those meetings from my account.


    Dmitri A.

Overall good quality

  • August 18, 2022
  • Review verified by G2

What do you like best about the product?
Easy of use for end users. The admin panel is generally intuitive as well.
What do you dislike about the product?
There are a LOT of settings for end users to navigate through without much explanation about what each setting could be.
What problems is the product solving and how is that benefiting you?
Communications & meetings for remote employees who need video.


    Computer Software

Great but a little Buggy

  • August 18, 2022
  • Review verified by G2

What do you like best about the product?
Zoom has a really great breadth of features and is always innovating and adding new ways to make the experience better.
What do you dislike about the product?
The app is still a little buggy. Although there are constant updates and bugs are being fixed, there is always something new that is a detriment to the functionality.
What problems is the product solving and how is that benefiting you?
Zoom keeps our team well connected and allows us to easily have group meetings. It also syncs well with our calender with takes away any barriers to team communication. This is important because we are fully remote.


    Shawn B.

The new 'way of the world'

  • August 18, 2022
  • Review verified by G2

What do you like best about the product?
Reliability, ease of use, and the ubiqitous-ness of the platform as a whole. It has become something as expected and understood as making a phone call or sending a text.
What do you dislike about the product?
Limited call time for unregistered accounts. Lack of high space for saving/recording messages. Confusion in being able to let others use links without your attendance.
What problems is the product solving and how is that benefiting you?
Virtual communications. Especially working in sports - where your DMA is very widespread - this makes the entire world connectable by the mercy of your webcam. Convenience.


    Federico J.

BEST video conference system

  • August 18, 2022
  • Review verified by G2

What do you like best about the product?
All my devices synchronize easily. I never had an issue with the video or the audio which I normally get while using other systems. It is easy to use and reliable.
What do you dislike about the product?
I have nothing that causes me any issues. Zoom is great!
What problems is the product solving and how is that benefiting you?
It connects my whole team easily. I can speak to my coworkers, investors, service providers, etc. It has changed the way I do business for good. Also, the price is right!


    Catrina L.

Excellent for both personal and professional use!

  • August 18, 2022
  • Review verified by G2

What do you like best about the product?
I like the ability to meet with individuals remotely. In today's climate, more and more and people are working from remote locations and Zoom makes it possible to conduct collaborative meetings and brainstorming sessions as you would in person.
What do you dislike about the product?
I would like to have more options to add backgrounds and filters to your video as employees are often working from home.
What problems is the product solving and how is that benefiting you?
Zoom is helping to cut down on the amount of travel needed for me to be effective in my business.


    R. Scott F.

Couldn't Have Survived...

  • August 18, 2022
  • Review verified by G2

What do you like best about the product?
Zoom allows us to put a human touch on a remote meeting that would not be possible via a traditional phone call. It helped us weather the pandemic & is now a viable everyday option. Zoom is a vital part of our business.
What do you dislike about the product?
I find the process of scheduling meetings very burdensome & all of the different dial-in options with all the different cities is simply not necessary & visually distracting.
What problems is the product solving and how is that benefiting you?
At the onset of the pandemic, we all scattered to various locations around the planet. Zoom has allowed us all to stay in touch, see each other's faces & maintain some semblance of an office while being located in NYC, LA, Italy, & Georgia. With Zoom, our company culture is intact & actually makes real face to face meetings even more special.


    Rex L.

Zoom making our business better

  • August 18, 2022
  • Review verified by G2

What do you like best about the product?
We loved the way Zoom integrated into our business. We were able to set up a Zoom room to better the efficiency of getting logged into meetings and getting things going.
What do you dislike about the product?
We didn't find anything difficult to set up or adjust. Some of the instructions for setting up the zoom room took some digging into to make sure everything was working properly.
What problems is the product solving and how is that benefiting you?
They are making the chat feature more intuitive and easy to navigate. They are updating the interface to accommodate easier navigation of the zoom client. Everything is working well and I am excited to see the next set of features.


    Kathleen B.

Love Zoom!

  • August 18, 2022
  • Review verified by G2

What do you like best about the product?
Good connections, clear pictures and sound, typcially. Easy to use, so my clients are comfortable using it.
What do you dislike about the product?
On occasion, an attendee gets kicked off, can't hear, etc. Not sure if it's Zoom or their wifi, etc.
What problems is the product solving and how is that benefiting you?
I am able to maintain an in-person feel, remotely, during COVID and beyond, which has greatly improved my practice and saved me time in commuting to my office daily.


    Marketing and Advertising

Most user-friendly of all the conferencing apps

  • August 18, 2022
  • Review verified by G2

What do you like best about the product?
Zoom is compatible with the widest range of outside tools. Most people know how to use it at a basic level and if they do not it is the easiest to onboard with people.
What do you dislike about the product?
I wish there were more recording options -- audio-only or lower quality so conversion would be faster/easier.
What problems is the product solving and how is that benefiting you?
Zoom lowers the barrier to entry for video conferencing -- people that might not know much about it are easier to win over using Zoom. This has made remote work meetings much easier.