Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
  • 3
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Harshitha S.

Effortless Calls, Top-Notch Quality

  • January 13, 2026
  • Review provided by G2

What do you like best about the product?
Zoom Workplace makes it easy to access and delivers perfect call quality for both video and voice. The setup process is very simple, easy, and quick. Additionally, the experience with features like meeting recording, screen sharing, and access control is all good.
What do you dislike about the product?
I think the UI should be improved.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for easy access and perfect call quality. The meeting experience, including recording, screen sharing, and access control, is good. Setup is very simple, easy, and quick.


    Maria M.

Reliable Video Conferencing Solution with Crystal Clear Video and Audio.

  • January 13, 2026
  • Review provided by G2

What do you like best about the product?
Offers excellent video conferencing works, the video are clear, stable calls, easy screen sharing, and no hassle getting everyone connected.
What do you dislike about the product?
The updates pop up too often which can be annoying.
What problems is the product solving and how is that benefiting you?
Zoom Workplace addresses the need for reliable, high-quality video conferencing by delivering stable meetings with clear audio, video, and easy participant management. It enables smooth collaboration for remote and hybrid teams through features like screen sharing, recordings, and seamless transitions from chat to live meetings. Meetings are more productive, communication is clearer, and teams can connect effectively from anywhere.


    Thomas G.

Effortless Collaboration and Reliable Performance with Zoom

  • January 12, 2026
  • Review provided by G2

What do you like best about the product?
What I appreciate most about Zoom is that it offers an easy-to-use and reliable platform for high-quality video and audio. It allows me to connect with large groups around the world, thanks to features like screen sharing, breakout rooms, and whiteboards. These tools make Zoom especially suitable for remote work, education, and business, as they simplify both communication and collaboration. I use Zoom almost every day because it integrates seamlessly into my busy work schedule. Whenever I encounter any issues, I find that customer support is consistently reliable and helpful.
What do you dislike about the product?
What I dislike about Zoom is that, while it lets us work from anywhere, I often find that meetings held outside the office—such as at home—come with more distractions. It’s also much more difficult to read social cues over a video call compared to being in person. Additionally, the app itself can sometimes be glitchy.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes it easier to set up meetings and enables remote employees to join calls and collaborate effectively. it also solves our Siloed Communication problem along with no need for tedious task involved with setting up meetings. All that greatly benefits us by the flexibility of the app, better collaboration between our teams, and increased our productivity during meetings


    Lona A.

Seamless Integration and Cost Savings with Zoom

  • January 12, 2026
  • Review provided by G2

What do you like best about the product?
We are able to hold video and web conference to help cut the travel cost. Offers seamless integration with the Zoom ecosystem to centralize organization communication.
What do you dislike about the product?
Has a high dependent on the strength of internet connectivity.
What problems is the product solving and how is that benefiting you?
Zoom fixes the “hard to meet” problem, lets you video chat, share screens, and collaborate live from anywhere. Saves time, keeps everyone on the same page, and makes teamwork way easier.


    Ramnivas R.

Effortless Meetings and Seamless Collaboration

  • January 12, 2026
  • Review provided by G2

What do you like best about the product?
What I like most about Zoom Workplace is how easy it is to use in daily work. I can join meetings in one click, talk to my team, share my screen, and send files without switching between different apps. The audio and video quality is very reliable, even when the internet is not perfect, which makes work smooth and stress-free.
What do you dislike about the product?
One thing I don’t like much about Zoom Workplace is that sometimes it uses a lot of system resources, which can slow down my laptop during long meetings. Also, when many people are in a meeting, the app can feel a bit heavy. A few settings are also not very easy to find, especially for new users.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps solve the problem of poor communication when people are working from different places. It brings video meetings, chat, and file sharing into one platform, so I don’t have to use multiple tools. Because of this, I can communicate faster, avoid misunderstandings, and get my work done more smoothly, even when my team is not in the same location.


    Consulting

Outstanding Experience from Start to Finish

  • January 11, 2026
  • Review provided by G2

What do you like best about the product?
The AI companion, along with the integration of all tools, makes this product stand out. I also appreciate the team chat and whiteboard features, which enhance collaboration and productivity.
What do you dislike about the product?
The 40-minute limit on group meetings could be improved.
What problems is the product solving and how is that benefiting you?
Receiving a quick summary during meetings is helpful.


    Kaushik M.

Effortless Client Calls and Smart AI Summaries

  • January 10, 2026
  • Review provided by G2

What do you like best about the product?
The best part is that it is extremely easy fot client to join. They don't always need an account to jump on a call, which removes friction. I also find the AI companion vry helpful for summarizing meetings and creating to-do list automatically, so i can focus on the conversation instead of taking notes.
What do you dislike about the product?
The biggest downside is the 40 min limit on the free version for group calls, which can cut off a meeting right in the middle of a good discussion.
What problems is the product solving and how is that benefiting you?
Zoom solves the problem pf distance by making it easy to meet with client face to face fro anywhere. It helps me stay professional and organized by providing a stable place for video calls, screen sharing, and recording. This benefits me by saving travel time and making it easier to explain complex ideas to my clients visually.


    Vivek M.

Zoom : Best way to connect for almost every purpose

  • January 10, 2026
  • Review provided by G2

What do you like best about the product?
It is very convenient to connect with the team, make calls, and schedule interviews. Most importantly, having access to recordings with transcripts has been extremely helpful for us throughout our recruitment process.
What do you dislike about the product?
Occasionally, the recordings of meetings are delivered with a slight delay.
What problems is the product solving and how is that benefiting you?
Zoom Workplace has been instrumental in supporting our recruitment efforts, as well as in organizing team-building activities, townhalls, and open house events for large audiences. The whiteboard and screen sharing features, along with the host's multiple controls, make it easy to manage and engage participants efficiently.


    Computer Software

Effortless to Use with Powerful In-App Tools

  • January 09, 2026
  • Review provided by G2

What do you like best about the product?
Easy to use, great tools to use in app, no frictions.
What do you dislike about the product?
The chat functions it's a bit tricy when You Try to send a message to one person and then switch to the groups message option.
What problems is the product solving and how is that benefiting you?
Remote meetings, easier to engage remote teams and easier onboarding meetings.


    Verified User

Easy-to-Use with Seamless Access and Scheduling

  • January 09, 2026
  • Review provided by G2

What do you like best about the product?
I like that Zoom Workplace is easy to use for everyone, making it trustworthy for applicants to access meetings without issues. I find the ability to schedule meetings very helpful. Zoom Workplace is a lot more accessible from any device and platform, and it also has a better capacity to host larger scale team meetings. The initial setup was very easy.
What do you dislike about the product?
Sometimes the audio quality is very poor.
What problems is the product solving and how is that benefiting you?
Zoom Workplace lets me meet and hire people remotely, ensuring even those far away can connect. It's easy to use, and applicants can access meetings seamlessly. Scheduling meetings is helpful, and it's accessible from any device, supporting large team meetings effectively.