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Most user-friendly of all the conferencing apps
What do you like best about the product?
Zoom is compatible with the widest range of outside tools. Most people know how to use it at a basic level and if they do not it is the easiest to onboard with people.
What do you dislike about the product?
I wish there were more recording options -- audio-only or lower quality so conversion would be faster/easier.
What problems is the product solving and how is that benefiting you?
Zoom lowers the barrier to entry for video conferencing -- people that might not know much about it are easier to win over using Zoom. This has made remote work meetings much easier.
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Zoom makes things simple and accessible
What do you like best about the product?
Compared to other video conferencing, I like being able to share my screen and still the participants in the room.
What do you dislike about the product?
Only seeing 4 screens on a mobile device.
What problems is the product solving and how is that benefiting you?
Driving to meet clients. Presenting visual information to clients across the country.
Industry leader for a reason
What do you like best about the product?
Zoom does what it sets out to do, and offers features that make remote collaboration much easier than in pre-Zoom times. I've used various video conf tools for many decades, and appreciate the ease with which Zoom lets noobs participate.
What do you dislike about the product?
Apart from a general preference for in-person meeting, the app sometimes runs fairly heavy on some machines. The result is latency issues, buffering, etc. Older hardware struggles (but that's fairly understandable.)
What problems is the product solving and how is that benefiting you?
It was fantastic to have an easy to deploy virtual meeting option when Covid first hit. Once the team was over the initial learning curve, we often chose to met virtually instead of around the conf table.
I've never experienced a dropped call and it's easy to create customized meeting rooms quickly.
What do you like best about the product?
I like the ease of scheduling and connectivity to my google calendar, which makes it even easier to invite others to my meetings.
What do you dislike about the product?
Sometimes other people are not using the same calendar services, which makes it harder to send out invites -- but that's only a minor inconvenience.
What problems is the product solving and how is that benefiting you?
As someone who works from home, it solves communication. It's easy to set up a meeting and start chatting with coworkers and clients ASAP!
Polished interface with great features
What do you like best about the product?
The integrated whiteboard is incredibly useful, especially with the recent update! I'm a math tutor and use the whiteboard all the time. There are also other apps that are very useful, such as the timer app.
What do you dislike about the product?
The only thing I can think of that is ever an issue is that when multiple people are talking at once, Zoom seems to filter out all the voices except one. I want to hear everyone at once.
What problems is the product solving and how is that benefiting you?
Remote work! Having meetings and clients from home is so effective because of Zoom.
New & Exciting Business Changes
What do you like best about the product?
Zoom has allowed us to be flexible for our customers in a way we never could before. We are able to connect remotely and save our customers driving sometimes over an hour to meet with us!
What do you dislike about the product?
The only difficult thing is making multiple meetings work at a time on a business account. We need to use the account for multiple buyers at once and connecting with Caneldnly makes this hard to do.
What problems is the product solving and how is that benefiting you?
Logistics for our customers of saving 2 hours of driving in some instances. We are allowing them the option to meet in person or on Zoom and it's a huge time and gas saver!
Good platform for small business virtual meetings
What do you like best about the product?
The cost is reasonable for the options I need as a small business owner. I like being able to have automated reminder emails go out.
What do you dislike about the product?
Can't think of anything, it really does work very well and is widely used so my clients don't complain about having to download anything else.
What problems is the product solving and how is that benefiting you?
Being able to meet face to face with clients all over the country without the need to travel.
Zoom Review
What do you like best about the product?
The break-out rooms and recording features. The waiting room is helpful also.
What do you dislike about the product?
Nothing right now. Maybe support sometimes. Support takes some time, and it would be better to have a chat function to get a representative.
What problems is the product solving and how is that benefiting you?
Virtual services and programs. we never had that capability until now!
Sr Director of Marketing
What do you like best about the product?
Ease of setting up meetings but wish the schedule meeting button 'popped' a little more.
What do you dislike about the product?
Wish it was quicker to login & start. Not so many clicks.
What problems is the product solving and how is that benefiting you?
Communications. And still seeing faces of colleagues vs a telephone call. Also great to share screen.
Zoom helped our business expand
What do you like best about the product?
We are able to reach new and current donors on a more personal level. And we are able to work more collaboratively as a team.
What do you dislike about the product?
There is not a nonprofit discount and it is a bit expensive for our budget. We also have some challenges using some of the features and could use a more comprehensive training portal.
What problems is the product solving and how is that benefiting you?
It is solving our training challenges during rises in COVID cases so that our team can stay safe but connected and well trained in their roles. And it is keeping us connected to our donor community but allowing us to travel less keeping costs down and COVID exposure to a minimum.
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