Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Zoom's a great choice for your virtual business meetings!
What do you like best about the product?
It's super easy to use and install on your PC or your phone. It's easy to create and share links and to create recurring calls. I have so many issues with competitors in this space that I just don't encounter with Zoom.
What do you dislike about the product?
One of the issues I have with Zoom is the share screen function. It's not easy to keep sharing your screen as you move from documents, websites, etc.
What problems is the product solving and how is that benefiting you?
I work from home and Zoom makes all of the virtual meetings I have (which is most of them) easy to administer.
School Based Services
What do you like best about the product?
I love how I can give control of my computer or request control of a student's computer. I teach students and assistants that aren't the most tech-savvy, so that feature allows me to easily troubleshoot activities.
What do you dislike about the product?
The free version used to allow 1:1 video conferencing for free over 40 minutes and only paying for 3 or more participants. It's frustrating that I have to get a paid account to video chat for an hour with only one person.
What problems is the product solving and how is that benefiting you?
I am a fully virtual teacher. Other video conferencing platforms are not as user-friendly as Zoom. Also, it is easy for me to send a link to those with little experience and easily connect with them.
It's what we have!
What do you like best about the product?
Zoom is a pretty straightforward app. The add ons are mostly the useful portion of the app. We love the ability to connect it to ALL the additional systems we use.
What do you dislike about the product?
Very limited collaboration tools. Whiteboards are complicated to use, breakout rooms are confusing and often times trying to use waiting rooms can get complicated when you want to deactivate the waiting room mid-call.
What problems is the product solving and how is that benefiting you?
Zoom is helping us solve our virtual meeting needs. It's much easier to use than Google Meet or Teams which have the worst interfaces of all systems. Zoom works for us.
Great tool to arrange online meetings, which are easy to access for every user!
What do you like best about the product?
I like that Zoom, unlike Microsoft Teams, is accessible for users of all platforms. No Microsoft office needed. Additionally, Zoom makes it easy to arrange webinars and record them as a host. Server speed/connection is normally really stable and I didn't run into any major issues so far.
What do you dislike about the product?
Sometimes I have experienced issues with my audio settings, what helps is normally to check your audio settings and making sure that the version you are using is up to date.
What problems is the product solving and how is that benefiting you?
Arranging long-distance meetings, it also helps manage the different time zones accordingly. We have run into issues with Microsoft Office before, when users come from different time zones.
Easy to use and always reliable.
What do you like best about the product?
I love how easy it is for both me as the admin and my users to access software. It's fast it's simple and it works every time and we've never had a glitch.
What do you dislike about the product?
My one dislike is the integration between zoom and Google mail. I feel like it could be a little bit more seamless for me to create digital meetings. But that also could be a problem on Google side and not on the same side.
What problems is the product solving and how is that benefiting you?
It allows me to set up meetings for my global workforce, while helping us to Translate into six different languages for one meeting and to communicate for verbally visually and through the chat functions. It just keeps it simple.
Powerhouse of video conferencing
What do you like best about the product?
Zoom has so many good features that it's hard to pick just one. As IT, I've seen the best and worst of end user interpretation of Zoom and it's competitors. Folks seem to really love the personalized backgrounds and beauty features to help make remote work more fun and creative. I personally enjoy Zoom's easy to use admin portal where the options are clear and aplenty.
What do you dislike about the product?
Privacy and security are always a top priority no matter if you're an organization or personal user calling your grandparents. Though it's hard to mitigate all security risks, the few incidents Zoom has encountered give a sobering reality check that no matter how safe you think you (and your code) is, that may not always be the case. I appreciate their prompt address and correct attitudes when these things do happen, working to remedy the issue with notifications or updates and being transparent about it all.
What problems is the product solving and how is that benefiting you?
Staying connect in these hybrid world of remote and going back to office is definitely a major problem that Zoom is helping to solve. The collaboration tools in a session are probably what I think are the greatest adds to what could otherwise be just another video meet software. As IT, this platform also helps act as a sort of remote desktop, if users can join the call and share their screen. This greatly helps reduce troubleshooting time in some cases when I can see the issue in realtime.
I use Zoom for business and personal meetings
What do you like best about the product?
Zoom is helpful for me to meet with clients, and I also use it to meet with family and friends who don't live near me. I'm typing more information so I can meet the minimum requirement.
What do you dislike about the product?
Some of the security settings are annoying but I do think they are necessary. Sometimes the integration with outlook isn't very seamless. There's not much I dislike about Zoom except the price point is a little high for how often I use it.
What problems is the product solving and how is that benefiting you?
Meeting with people virtually and protecting my private information. I also get to catch up face to face with people that do not live near me. I like being able to see family and friends
My go to resource for video calls
What do you like best about the product?
I love how user-friendly Zoom is. It really is so important when working in a fast-paced environment to be able to quickly and easily join a meeting or create an emergency link etc.
What do you dislike about the product?
In order to have calls that are over 40 minutes, you have to upgrade. I found this a little annoying, however, it is only 14 dollars a month and I find that it is worth it.
What problems is the product solving and how is that benefiting you?
Zoom is solving the problem of needing to effectively communicate across both distance and various time zones in an easy and realistic way to keep businesses and projects running smoothly.
Zoom Is The All-In-One for My Business and Me
What do you like best about the product?
Zoom is intuitive, easy to understand, responsive, and the price is right for my needs. I use Zoom every day and there are never any surprises, it is a consistent and reliable place to do my most important work.
What do you dislike about the product?
I don't like that I can only see four people at a time when meeting on my phone. I would like the option to see at least 8 people on one screen (even if I have to squint!)
What problems is the product solving and how is that benefiting you?
Being able to meet with people at any time of the day all over the world is absolutely the biggest problem that Zoom is solving for me. Without that, my business performance is at a standstill.
Such a breeze
What do you like best about the product?
This program is literally so easy to use. It has so many features for the camera, sharing options, host management options. I've been using this program for years and since I started growing my business I decided to get the premium version.
What do you dislike about the product?
There's honestly nothing I don't like about this service. I've never had any issues using this program at all. I guess maybe making it easier to private message someone. That's about it.
What problems is the product solving and how is that benefiting you?
Because of COVID zoom has made it so much easier to meet with clients. It has also made it easier to do meetings since everyone is on such a busy schedules. You can do quick conference call from anywhere.
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