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Saved us during peak of COVID-19 pandemic, continuing to deliver online programming to our members
What do you like best about the product?
Ease of use for both presenter(s) and participants
What do you dislike about the product?
Upgrading issues that some less computer savvy folks experience preclude them from signing in easily.
Not sure how to get around this - is there a way to provide upgrades automatically?
Not sure how to get around this - is there a way to provide upgrades automatically?
What problems is the product solving and how is that benefiting you?
During the height of the pandemic, Zoom enabled us to connect with our members and provide them with quality programming and interaction with one another. Post pandemic, we continue to provide hybrid classes - something we did not have before (it was all in person).
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Amazing tool to use for day to day office with employees working in any geography in the world.
What do you like best about the product?
Phenomenal collaboration tools that the team can use to work on any work product.
What do you dislike about the product?
some of the restrictions in using chat functionality, like the copy of chat content don't work.
What problems is the product solving and how is that benefiting you?
remote working for a bit team (up to 52 members) collaborating at the same time.
Easy to use tool for scheduling group video calls
What do you like best about the product?
Zoom is a brand name, and that goes a long way in terms of trust and security. The company was slammed with growth fueled by the pandemic, which ultimately put it in a great position to quickly tackle must have compliance and security features quickly and efficiently.
What do you dislike about the product?
I wish there were better calendar syncing tools. I want to be able to change an invite and have it automatically notify all participants without going back to my calendar. I also wish there were tools for selecting which timezones display. While it's a small annoyance, I regularly put meetings in client timezones and have to scroll through 20 zones between Los Angeles Pacific and New York Eastern Time.
What problems is the product solving and how is that benefiting you?
Zoom excels at efficient high quality meetings, and is particularly leaps and bounds more efficient and full-featured than it's enterprise counterpart, Webex. People generally understand how to use it and already have it installed, and that makes things go smoothly.
Better Inclusiveness for Organization
What do you like best about the product?
Because of Zoom, we are able to incorporate more of our Board of Directors with the virtual options for meetings.
What do you dislike about the product?
There is really nothing about Zoom we dislike. Sometimes there are connectivity issues but that is because of our internet as well.
What problems is the product solving and how is that benefiting you?
Because of Zoom, we are able to incorporate more of our Board of Directors with the virtual options for meetings.
Zoom user experience
What do you like best about the product?
I absolutely love the recording of all my meetings.
Multiple people calls
Multiple people calls
What do you dislike about the product?
I am pretty happy with all the features so far
What problems is the product solving and how is that benefiting you?
It's handling all my communications with others. I do a lot of international calls, team calls, clinet calls. It's fast and convenient
Best videoconferencing API
What do you like best about the product?
The Zoom API is scalable, easy to use, and on top of that, users prefer and ask for Zoom! We have been using the Zoom API for over 1 year now and we are happy with it.
What do you dislike about the product?
Cost can be high as you add more users. Their customer support could also be better as we have inquired a few times about their price increases with only 1 month notice, and as a social impact startup, it is difficult when we dont have much of a notice
What problems is the product solving and how is that benefiting you?
We needed a way to connect our users to videoconferencing, have a unique link on each meeting that is scheduled through our platform, and it has benefited us because Zoom is so reliable
Great service for visual e-communication
What do you like best about the product?
The share screen function is very helpful.
What do you dislike about the product?
I'd like to be able to have more than one meeting running at a time.
What problems is the product solving and how is that benefiting you?
Meetings that I used to have to drive 2.5 hours to I can now do from home.
Small Credit Union, Big Reach with Zoom
What do you like best about the product?
Zoom allowed us to easily connect with our members and SEG groups during the COVID-19 pandemic. We are a small credit union that does educational outreach to members and SEG groups, and in-person events were not an option for us in 2020. Zoom allowed us to reach our audience and stay connected with them ever since. Even as more things open back up in-person, we rely on Zoom as a way to reach our members on their time instead of having them come to a physical location. It's helped us broaden our audience as well as our financial education topics. We have even held our Annual Meeting through Zoom since 2020 and it's allowed more members to join us at their convenience.
What do you dislike about the product?
There's not much to dislike about Zoom. It is user-friendly for operators, panelists, and participants. If I had to get nit-picky, I would say some of the Host functionality doesn't always work as expected (such as the ability to control the background of all panelists in a webinar).
What problems is the product solving and how is that benefiting you?
Zoom has solved how we reach our members on their time instead of ours. As a small Credit Union, we're only open 5 days a week from 9-5. Our members work and have lives and families. Zoom helps us deliver financial education to them at a time convenient for them to listen in and ask questions instead of having to physically be present.
Love being in the Zoom
What do you like best about the product?
Zoom has slowed me to meet with clients, teach and coach and visit with friends.
What do you dislike about the product?
People are tired of looking at screens, but zoom makes it easy to meet and breakout in small groups.
What problems is the product solving and how is that benefiting you?
Commuting is easy!!!!!!!!!!!!! I only have to have battery power or wall power and a place for my computer. I love the convenience of it.
Best for Business
What do you like best about the product?
No latency, very important especially for my business this is very critical. I like the quality and no get problems at all when doing meetings or host webinars.
What do you dislike about the product?
I actually do not dislike anything about zoom, one thing id say is everytime i make a meeting i have to disavle waiting room i would like if there was an automation to that
What problems is the product solving and how is that benefiting you?
Solving latency problems which is very critical for my business, i used to do youtube live but latency was really bad and this is most important thing to me for my business.
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