Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
  • 3
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    BurhanGüvercin

Smooth meetings and easy setup lead to seamless collaboration

  • June 04, 2025
  • Review from a verified AWS customer

What is our primary use case?

I have worked with SAP but it was for a small amount of time, as I was working at a bank where they were using in-house software.

I use Zoom for meetings, and if it's something such as tools including Windows, Linux, or Zoom for meetings, then I work with those.

I'm not sure about buying licensing from the AWS marketplace or somewhere else because I'm not responsible for it.

I was using mainly Teams, but for some meetings from other customers or parties, we are using Zoom as well.

Regarding Zoom features, I wonder which features you are referring to when asking about breakout rooms.

I am recording my meetings or webinars, and regarding cloud recording, I do that.

Both Teams and Zoom have the same features; I've used Teams and Zoom for meetings, and I sometimes recorded the meetings, which can be done on both.

What is most valuable?

I haven't used breakout rooms, and I'm not aware of it, even though they have functionality where you can separate 100 people into small parties.

I am recording, and it has been great and smooth so far, and I haven't faced any problems.

I thought Zoom doesn't have the feature to save chats after meetings, while Teams allows for document sharing, which I know because in my latest company we were sharing documents through Teams; I didn't use that in Zoom.

What needs improvement?

I would definitely appreciate seeing additional features in Zoom if I had cases that required them.

I don't have any suggestions on what could be done with Zoom to make it even better in the future, as I used it and didn't experience any problems.

For how long have I used the solution?

I have been working with Zoom for a minimum of 5 years.

What was my experience with deployment of the solution?

Setting up the application was very easy; it was just two clicks and you're done.

I don't have any idea on what could be done with Zoom to make it even better in the future, as I used it and didn't have any problems.

What do I think about the stability of the solution?

No interruptions occurred, and nothing changed even when we had 30 people; it wasn't laggy or interrupting.

I didn't have any problem with Zoom, and overall with Zoom, there are no connection issues, stability, or performance problems.

What do I think about the scalability of the solution?

I had meetings with a maximum of 30 people, but I did not have large-scale meetings with my customers of 100 persons or more.

How are customer service and support?

I have never needed to contact Zoom Technical Support, so I didn't ever need to reach out.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I used the free version of Zoom, so I found it inexpensive when considering pricing based on the market.

Setting up the application was very easy; it was just two clicks and you're done.

How was the initial setup?

I actually used both the application and the web version of Zoom for initial setup, but I downloaded the application because it has more features.

Setting up the application was very easy; it was just two clicks and you're done.

It was not difficult because it is easier to set up, so I didn't face any issues at all.

What other advice do I have?

I integrate with Google Calendar when integrating Zoom with Teams, since I am working with Teams. I would rate Zoom an 8.5 on a scale of 1 to 10, where 10 is the best, perfect solution, and 1 is the worst.


    Praveen K.

Best workspace for remote environments

  • June 04, 2025
  • Review provided by G2

What do you like best about the product?
Zoom workspace is very easy to download and setup the meeting environment. Can able to record meeting sessions without any issues. I also like background filters which looks more professional. And very user friendly, anyone can use. Ans screensharing works seamlessly. I also like the chat feature during the meetings and send emojis as well. Been using since so long and i really loved it.
What do you dislike about the product?
No dislikes as of now, as it works perfectly. But sometimes i observe some technical glitches during meetings.
What problems is the product solving and how is that benefiting you?
Sometimes i observe some technical glitches during meetings.


    Outsourcing/Offshoring

Good sharing application giving Teams a run for their $$$

  • June 04, 2025
  • Review provided by G2

What do you like best about the product?
You can do everything on it. Take & make calls, web conference, chat, share documents, use thoughtful AI. It's all there.
What do you dislike about the product?
The lack of adoption for more than video calls. This isn't Zoom'a fault, of course.
What problems is the product solving and how is that benefiting you?
The integrated AI does well with speaker stats from conference calls, and collates notes & action items really well.


    pankaj d.

Easy to use and free for video calling

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
its easy to download and install and UI is very user friendly
What do you dislike about the product?
being an open source sometime it shows voice and video issue
What problems is the product solving and how is that benefiting you?
it help me to solve my interview and connecting business people for my freelancing work


    Kassandra J.

Zoom a meeting space

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
I love the ability to meet with strong connection with my whole team.
What do you dislike about the product?
I dislike the time constraints at times.
What problems is the product solving and how is that benefiting you?
It solves that we do not all have to be in the office


    Computer Software

A reliable video call service that fits all needs

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
It’s easy to use and works well for both quick chats and big team meetings. The video and audio are usually clear, and features like screen sharing and breakout rooms are super handy.
What do you dislike about the product?
The interface is outdated, other platforms have more modern looking UI
What problems is the product solving and how is that benefiting you?
Ability to schedule meetings quickly between users


    Colleen K.

Stable and trustworthy

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use and can send to people who may not have the platform already downloaded. It is very stable and does not have breakage or down time. It is reliable and trustworth
What do you dislike about the product?
More filters or backgrounds, this is something that really is not available.
What problems is the product solving and how is that benefiting you?
We have remote teams and agencies. This allows to meet face to face while we are reomte


    Information Technology and Services

I’ve been using Zoom for a few years now. The experience has been smooth so far.

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
During meeting, full screen view of the screen, minimising the speaker’s screen.
What do you dislike about the product?
Sometimes it provides difficulty joining meeting through my phone.
What problems is the product solving and how is that benefiting you?
It helps in my office meetings by enabling team members to connect and communicate easily, regardless of their physical location. It allows for real-time video and audio interaction, screen sharing, etc.


    Financial Services

A must to have collaborative tool

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
In daily basis use is the best platform for all in the organization and meets for our customers
What do you dislike about the product?
Till now maybe some delays in comunications but maybe are related to a internet bandwidth
What problems is the product solving and how is that benefiting you?
The fastes way to contact internal teams and solve problems asap with just one click of distance.


    Mikhail I.

Director of Engineering - Oracle

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
- Communication easier
- Security - very secured
- Intuitive
What do you dislike about the product?
Annotation Tools not at right place when sharing screen
What problems is the product solving and how is that benefiting you?
- I manage all my team remotely. I am in Egypt and I manage my team in India. Also my manager is on Jordan
- All my customer calls happens though Zoom unless customer themselve want to go with another app