Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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Necessary for Remote Work & Meetings
What do you like best about the product?
I like the easy functionality of the app. It's convenient and very accessible for my team. I also like that we're able to use it on both desktop and mobile devices.
What do you dislike about the product?
The one thing that I have struggled with, and it may be that I'm just unaware of how to do it, is to easily send invitations from the desktop to a mobile device.
What problems is the product solving and how is that benefiting you?
When my team transitioned to remote work, there was a lack of necessary interaction for us to have meetings and to complete certain tasks as a group. Using Zoom allowed us to do that.
Effortless and Intuitive with Robust AI Features
What do you like best about the product?
I like Zoom Workplace for its ease of use. The interface is intuitive and easy to understand. I also appreciate the recent AI features that make Zoom Workplace extremely efficient. These features allow for robust note-taking and meeting summaries, significantly cutting down on post-meeting emails. Additionally, the initial setup was extremely easy; it was just download and run.
What do you dislike about the product?
On occasion, the program crashes, leading me to restart it or even restart a meeting, which is worse. I've had to clone my connection, what's known as a ghost connection, to sometimes ensure meeting continuity.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for mediations and arbitrations in a virtual environment. The AI features help with robust note-taking and meeting summarization, cutting down significantly on post-meeting emails.
Better than the rest
What do you like best about the product?
Able to record to the cloud and app options, and give remote assistance
What do you dislike about the product?
the browser controls when you are viewing in a browser - it takes over
What problems is the product solving and how is that benefiting you?
I teach virtually - I get to have all the videos and audio from my students - and I get to set a portion of my screen to the video
Easy and Totally Functional
What do you like best about the product?
intuivitally easyto use. Very important for non tech people. they do not want to struggle, get training classes or read manuals
They just want to be able to use the product
They just want to be able to use the product
What do you dislike about the product?
a bit of a pain adding users.
need to have some value for having more users than 1 by 1
need to have some value for having more users than 1 by 1
What problems is the product solving and how is that benefiting you?
Collaboration. Existed during pandemic and still has needs now
Using zoom is easy and convenient
What do you like best about the product?
Zoom allows you to share screens, music, and videos with those joining you in your meetings. Zoom also permits you to use third party broadcasting services to share your zoom on other platforms.
What do you dislike about the product?
One downfall about using zoom is that free accounts have a limited time to hold a meeting before being disconnected. I have also had trouble using a backdrop when connecting via my mobile device.
What problems is the product solving and how is that benefiting you?
Zoom allows team members to meet without having to be in the same location or even be in the same state. Zoom also has some features like the whiteboard that assist with collaboration.
Zoom makes life easier
What do you like best about the product?
The most helpful things about Zoom are:
1. It is easily accessible
2. Most people, even "computer illiterate" ones can figure it out
3. It is widely used
4. It offers advanced options like white board
1. It is easily accessible
2. Most people, even "computer illiterate" ones can figure it out
3. It is widely used
4. It offers advanced options like white board
What do you dislike about the product?
1. I wish there was an option to add Zoom meetings to calendars versus only the "copy invitation" function because it creates extra steps.
2. I want to be able to see my notes when presenting a PowerPoint presentation over Zoom, but either I cannot figure out how to do that, or it is not part of the functionality. I do not want the audience to see my notes, only me.
2. I want to be able to see my notes when presenting a PowerPoint presentation over Zoom, but either I cannot figure out how to do that, or it is not part of the functionality. I do not want the audience to see my notes, only me.
What problems is the product solving and how is that benefiting you?
With COVID making travel more difficult, Zoom allows me to conduct meetings virtually. My company uses Teams, so I also use that platform, but having Zoom in addition allows me to easily reach more audiences.
Zoom Makes for Efficient Meetings
What do you like best about the product?
Recording, screen sharing, display, ability to move people around on the screen, ability to schedule Zooms, transcription service, ability to designate someone else to close a meeting after I have to leave.
What do you dislike about the product?
The waiting room. I don't like to be put into a waiting room until the host arrives. I do not set meetings with this function enabled. Some people might like the waiting rooms, but I don't.
What problems is the product solving and how is that benefiting you?
Meeting with clients around the world without travel. Zoom also provides videos and transcriptions for me to reference after a meeting, which I really like when I'm working on a report.
Zoom has worked great for our business!
What do you like best about the product?
The best part of zoom is how painless it is to send invites to people who are less than technically savvy! It was a lifesaver during covid for our business, I don't think we would have made it without it.
What do you dislike about the product?
I understand it is for security, but some of the default security features require us to go through extra steps when configuring the lobby so people aren't encumbered when signing in.
What problems is the product solving and how is that benefiting you?
It allows our team to operate under restrictions/quarantines and also gave us an opportunity to work outside of our office while maintaining full communication with each other.
Paid User for This Essential Business & Meeting Tool
What do you like best about the product?
Zoom is functionally easy to use. It has a lot of options including some fun ones for your display. I use it every day and have for several years. I host a YouTube video show and podcast with Zoom and have guests from all over the planet. When the covid lockdown happened, I hosted a digital conference for the space industry on the platform. It worked very well. I find camera integrations a lot easier to use with Zoom than with other platforms like google meet or Teams. The green screen capability is all right: I have a gtx 1060 and while for many months the program had no problem discerning where the green screen was, recently it has been having a little trouble figuring out where the focal plane is. But after a few seconds it discovers the line and returns to showing my background properly. I just renewed this month and am happy with my purchase.
What do you dislike about the product?
You do have to be a paid user to have meetings over 45 minutes with more than two attendees. Sometimes though I'm in the meeting and waiting for another attendee, it'll tell them I'm in another meeting. If I end the meeting and restart it that fixes the problem. Overall a good experience, though.
What problems is the product solving and how is that benefiting you?
Business meetings, sales calls, collaborations. Especially internationally, I find Zoom to be the most stable meeting platform.
Good for day-to-day virtual meetings
What do you like best about the product?
I use Zoom as a self-employed freelancer to run my business and meet with my clients daily. It is reliable and easy to schedule/update meetings virtually. Also, unlike GoTo I haven't had to download multiple versions or the app.
What do you dislike about the product?
I have been on a few Zoom meetings lately that crashed -- hoping this is something the update resolved.
What problems is the product solving and how is that benefiting you?
Zoom has been a helpful virtual meeting and webinar hosting tool for me.
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