Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
I always find Zoom to be reliable, easy for all to use and very effective.
What do you like best about the product?
Ease of use. I have not had connection issues with Zoom as I have had with other video conference software platforms. I also love the ease of screen sharing, which has saved time as an alternative to in-person meetings.
What do you dislike about the product?
Early on I had issues with showing videos to a Zoom gathering. The video was glitchy and did not look good - it also continuously buffered. I have not tried video in the past year, so this may be resolved.
What problems is the product solving and how is that benefiting you?
Reduces the need for some in-person meetings which is a huge time-saver. It also makse it much more convenient to meet as it is easier on everyones chedule to meet vis Zoom.
Still relying on Zoom after the COVID-19 Pandemic
What do you like best about the product?
Zoom is simple for my clients that are not tech-friendly. It's easy to use. We started using it during the COVID-19 Pandemic and are still using Zoom daily. Clients
What do you dislike about the product?
There is something to say about in-person meetings that virtual meetings are not the same. Zoom does make it a lot better than the old days of a conference call.
What problems is the product solving and how is that benefiting you?
Zoom benefits us because we have been able to stay in touch with our clients during the COVID Pandemic. Now, our clients like the ease of use of using Zoom. We have more productive meetings because we are not wasting time in traffic.
Nothing better. The most superior product on the market.
What do you like best about the product?
The ease of signing in is the simplest on the 'net. I can send a link to anyone, including the most unsophisticated people, and they sign in -- whether just audio or both audio and video - and particiapte with ease.
What do you dislike about the product?
Nothing. Everything works great. I strongly recommend this to everyone.
What problems is the product solving and how is that benefiting you?
Zoom has cut my costs and my client's cost exponentially. Plus, it's a great time saver that reduces travel, prep time and meeting time.
Association Management Uses Zoom for Meetings and Classes
What do you like best about the product?
Ease of use - easy to navigate - easy to schedule and facilitate meetings. Privacy settings based on meeting type. Meeting platform accommodates both small and large meetings. Ability to record classes and retrieve registration and poll logs - necessary for licensing purposes for our members. Ability to save chat boxes with pertinent information. Have never had any technical difficulties.
What do you dislike about the product?
I haven't encountered anything with Zoom that has been detrimental to what I was trying to accomplish.
What problems is the product solving and how is that benefiting you?
It was easy to get started with Zoom when our in-person meetings were limited due to COVID. It was seamless to transition to virtual meetings and classes with little knowledge of the platform ahead of time. We continue to navigate our business in a post-covid world where many people now prefer to meet virtually. The ability to use Zoom for our meetings also helps us to accommodate those that would typically have to travel to attend meetings. We have better meeting attendance and participation now.
Zoom is great!
What do you like best about the product?
Zoom is great for connecting, collaborating, and creating partnerships among teams. In addition to using zoom professionally, I really like how easy it was to stay connected with family and friends during the pandemic.
What do you dislike about the product?
I wish I could set default speaker/gallery views for when I do a screen share vs. having to click through the different options before landing on the view I want to see. This is particularly an inconvenient feature when starting a screen share.
What problems is the product solving and how is that benefiting you?
Zoom is useful for being the video conferencing platform for our organization which is fully remote. We are more productive with collaboration sessions on zoom vs. not.
Zoom Review
What do you like best about the product?
The quality of the video, how easy the platform is to run, ability to share screens and audio. Zoom chat platform!
What do you dislike about the product?
Automatic full screen when someone starts to share their screen.
What problems is the product solving and how is that benefiting you?
To be able to communicate with our whole staff when we are not in the office. We can easily video chat, chat, and share our screen ihtout slowing down our computers.
Using Zoom for telehealth services
What do you like best about the product?
Zoom has a HIPAA compliant option that makes it a great tool for providing telehealth services. It is easy to use and you simply send a link to the person you want to visit with.
What do you dislike about the product?
If you are using Zoom for business purposes and have a lot of licensed users, it can get to be expensive with the monthly per user charge. Not all of our employees have a user account due to the cost.
What problems is the product solving and how is that benefiting you?
During the COVID-19 Pandemic, Zoom has helped us provide a telehealth option to our patients that don't feel comfortable meeting in person. This has allowed us to continue to help our patients during this difficult time.
Great Meetings at Home
What do you like best about the product?
Working exclusively from home, it's sometimes difficult to get everyone together and on the same page during meetings. Zoom has made it really easy to coordinate and schedule meetings, and the collaborative white board and annotations are life savers in my creative field.
What do you dislike about the product?
There aren't many downsides to using Zoom. Sometimes audio settings change when I join meetings, but those are so simple to change.
What problems is the product solving and how is that benefiting you?
Collaboration with colleagues and clients has always been difficult, but Zoom has made it really simple to schedule and send out meeting details to everyone.
Easy to use, easy to share
What do you like best about the product?
Zoom makes it easy to setup meetings for internal purposes and to share with external clients or customers. The platform has a variety of security configurations such as the waiting room and password options. The chat feature is great as are the virtual backgrounds.
What do you dislike about the product?
The audio properties sometimes do not choose the correct options especially when switching between platforms such as from Slack or Teams. When hosting multiple breakout rooms within a session, the configuration of those could be improved.
What problems is the product solving and how is that benefiting you?
Zoom helps me interact with coworkers, clients, friends, and colleagues. Phone calls are often not sufficient to effectively communicate. Zoom makes it easy to share screens and provide visual interaction.
Zoom makes our lives easier
What do you like best about the product?
I use Zoom as a lawyer. Our judicial circuit is the size of Vermont so using Zoom for short court appearances saves me a lot of time and stress and it saves my clients money. It is also nice to give clients who might live an hour (or states) away the option to have a Zoom meeting or a Zoom mediation session.
What do you dislike about the product?
If I were in charge of Zoom, I would not make "everyone" the default for chat messages. It is too easy to send what was meant to be a private reply to everyone.
Also a doorbell feature for people needing to enter breakout rooms would be nice.
Also a doorbell feature for people needing to enter breakout rooms would be nice.
What problems is the product solving and how is that benefiting you?
Zoom is solving the problem of being geographically spread out. It also helps financially disadvantaged litigants participate in the court process. It helps courthouses that are short on space manage their dockets.
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