Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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Connection is key
What do you like best about the product?
Zoom is helpful in connecting multitudes of people all around the world to collaborate on workshops and trainings. Being able to communicate on one platform seeing each other and sharing links if needed is a fantastic opportunity for organizations in my experience.
What do you dislike about the product?
One thing that is a set back for zoom is that in order to shift a participant's capability to be host or co host, they have to be moved back into the main room. This is a function that creates breakdowns when utilizing this platform for workshops.
What problems is the product solving and how is that benefiting you?
The unmuting function to ask all participants before they enter has allowed us the greatest way to create facilitation in our workshops. The side by side screen share with spotlighting participants is also really great to be able to recognize participants within each zoom.
Zoom Revolutionized My Work
What do you like best about the product?
As a vocal professional, having a platform without a time lag was paramount to my ability to serve my clients. Over the past few years of using this platform, the technology has become more and more effective.
What do you dislike about the product?
In truth, I cannot think of anything negative to contribute. This is a wonderful platform for high-quality video interaction. In terms of possible improvements, I would like to see more seamless upgrades.
What problems is the product solving and how is that benefiting you?
Low latency and great sound quality for my diagnostic ability. My clients are happy with the recording feature and I'm able to be extremely productive. My ability to serve my clients during the Pandemic has been stellar due to Zoom!
Excellent time saver
What do you like best about the product?
Zoom is a great way to save time instead of driving to a meeting you can just send a Zoom invite and save that driving time.
What do you dislike about the product?
Sometimes it is hard to hear another person when multiple people speak at the same time.
What problems is the product solving and how is that benefiting you?
There is only so much time in the day and if I can cut down some driving time that means it has saved us money.
Zoom is the "Kleenex" of Video Meetings
What do you like best about the product?
Zoom is easy to use, and most all of our constituents already use it as well. I love the "sharing" and "Reactions" features as well. And though I haven't used it a lot, the Breakout feature is great!
What do you dislike about the product?
When my laptop has suffered from "low system resources", Zoom will generally lock up, unless I turn off my video to save resources. Another platform I've used will automatically turn off my camera to ensure the audio stays good. This could be either good or bad, depending on your outlook.
What problems is the product solving and how is that benefiting you?
Zoom does more to give me opportunities than to solve problems. Different ways to look at the same thing. I can reach way-more people through Zoom than if I tried to host in-person meetings all the time
Reliable and easy to use system with good user and management controls and interaces.
What do you like best about the product?
Zoom makes lessons and meetings possible when my students, clients or colleagues cannot meet in person. We use Zoom five to six times per week.
What do you dislike about the product?
Audio difficulties are not uncommon. Audio quality is not always tiptop. I am a music professional, so sound quality is critical.
What problems is the product solving and how is that benefiting you?
Zoom facilities the ability to continue with work in the face of conditions - weather, transportation, illness, etc. - that would otherwise interrupt.
Zoom is the leading industry standard hyper-tasking tool.
What do you like best about the product?
Zoom makes team/client meetings possible without the limitations of 4 walls. You can make more efficient use of time.
What do you dislike about the product?
You are limited to your internet connection. Although you can meet from anywhere, if your connection is poor, it will affect the meeting.
What problems is the product solving and how is that benefiting you?
I can accept clients from anywhere in the world. I can meet with someone in Portland Oregon and then someone from upstate New York, all within the same hour.
Great for Meetings with Client Groups
What do you like best about the product?
I regularly use the "Share Screen" function to present an agenda to the group and review it in real-time. The ability of the host to mute attendees is helpful when some forget to mute themselves.
What do you dislike about the product?
I do not find any downsides in the way I use the tool. I use Zoom in the simplest ways possible.
What problems is the product solving and how is that benefiting you?
I work with groups of adults, and at any time one or more of the group could be on vacation or otherwise away from home. Zoom allows them to join the group meetings regardless of their location, whether on a computer or a phone.
Good overall service when you need it
What do you like best about the product?
Zoom is easy to use and has the features I need without having a lot of fluff that I don't need. The video/audio usually are also quite good.
What do you dislike about the product?
It is frustrating to have to pay for a longer meeting when I might only have one longer meeting every couple of months, wish there was another tier or a way to only get it when needed.
What problems is the product solving and how is that benefiting you?
I have to organize a lot of meetings as I work fully remote so it is nice to be able to see and chat with people as needed but it is also easy to set up meetings for others as well.
Zoom has made life easier for all.
What do you like best about the product?
I like that zoom has the best and easiest functions, as well as many options to learn more. I enjoy taking the zoom courses that better suit my needs and what will help me in my job.
What do you dislike about the product?
There aren't many things i dislike about zoom. Sometimes sending zoom links is confusing especially if people are used to using something like google meets. Finding the room is sometimes hard.
What problems is the product solving and how is that benefiting you?
zoom immediately solved the problem of people not being able to get together, and did so easily. Before there was only skype - which you had to dial into and it was hard and confusing.
Made working from home during pandemic possible
What do you like best about the product?
I appreciate that it's user friendly and most people know how to use it with no training. The ability to mute and unmute, both myself and the audience is important. Screensharing a presentation. The photo retouching works well. Easy to join, leave and record. Chat feature that you can both direct message a person and to the group. Remote controlling senior's screens is very helpful and provides a collaborative experience that I can both solve their problems and they can see how I did it.
What do you dislike about the product?
Cannot copy and paste from chat. I dislike the voting feature. Grey boxes appear on your recording if you have zoom features open like the chat. Provides a platform that people expect me to turn my camera on even when I do not want to. Zoom does not notify me when I need updates - only when it's too late and that makes me late for meetings. More functionalities with presenting - it takes up the entire screen and you cannot see outside of it.
What problems is the product solving and how is that benefiting you?
Making meetings possible with screenshare without being physically in person. You can share visuals that you cannot typically in conference calls, you can take votes, you can chat privately, multiple screen shares, and mass meetings all while staying safe. I enjoy the whiteboard feature. You can hold votes during our statewide meetings and gauge how people are feeling and what they like, hate, or do not care about.
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