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It does what is expected, and that's a lot
What do you like best about the product?
The fact that it works is its best feature. I usually have a reliable connection and can meet with my clients with peace of mind.
What do you dislike about the product?
I don't like that they made one-on-one meetings between non paying users limited to 40 minutes.
What problems is the product solving and how is that benefiting you?
It allows me and my team to meet virtually, meet with clients, and continue WFH.
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Zoom is an excellent business tool for connecting with colleagues.
What do you like best about the product?
Zoom allows us to interact as a team even when we do not meet in person. I like being able to screen share, this is an excellent tool. It is nice being able to connect everyone together for meetings or discussions when we can't meet in person due to illness or scheduling conflicts. I like being able to have people in the waiting room and let them into the meeting when needed. I also like being able to stop my video if I need to get up and do something during the meeting. I also like being able to private chat with just one person instead of everyone.
What do you dislike about the product?
No closed captioning, would really like to see this feature. Sometimes I cannot move the display when screen sharing, which can be annoying. I also don't like it when people can unmute themselves when I mute them. Sometimes there is a need to keep people muted and not let them turn their audio on again.
What problems is the product solving and how is that benefiting you?
It is helping solve not being able to meet in person. It allows us to hold meetings at any time and accommodate people's schedules. Zoom is so much better than conference calling via telephone. It is nice being able to see and connect with people. During COVID our organization used Zoom to connect a lot of human service agencies. Without Zoom there were many many people that would not have received help or resources without the ability to connect with these organizations. It is also helping us hold meetings that otherwise we would not be able to.
Expands my business
What do you like best about the product?
I like that I don't run into any glitches when I use Zoom.
What do you dislike about the product?
I don't have any dislikes at this time but as I use Zoom more I'm hoping to better understand its functionality.
What problems is the product solving and how is that benefiting you?
I can acquire and manage clients all over the country.
Easy tool to connect virtually
What do you like best about the product?
I love using Zoom because it's easy to use and others don't need an account to join our calls. I also love how easy the chat, share screen, and other features are to use.
What do you dislike about the product?
It can take a long time to get logged in, and if you use Zoom from both a personal and a business account, switching between the two accounts can be time consuming, especially if you have back to back meetings.
What problems is the product solving and how is that benefiting you?
Zoom is helping to make sure everyone can connect virtually, which allows for more potential collaborations across and within organizations. We've been able to connect with people from all over the world with Zoom.
Zoom is now a Verb
What do you like best about the product?
Myself and our company use Zoom for all meetings and in-services. I like that you can integrate it with Google Calendar.
What do you dislike about the product?
I don't know that I have any reasons to dislike Zoom. Maybe that I wish the tutorial on how to use it was a little more user-friendly.
What problems is the product solving and how is that benefiting you?
We have Directors that live more than an hour away from our HQ and it's great for meetings where we can get the whole staff together or for any in-services. It saves everyone the hassle of traveling.
Excellent platform
What do you like best about the product?
I administer Zoom meetings for several groups, and each contains people of varying technological expertise. Zoom has an easier learning curve than other video solutions we've previously attempted.
What do you dislike about the product?
I feel that there are sometimes upgrades added to Zoom that are not well-communicated to users.
What problems is the product solving and how is that benefiting you?
We have people from across the upper Midwest able to attend meetings when in-person attendance is not an option.
Very positive, easy to use
What do you like best about the product?
Ease of use. I find zoom very easy and intuitive.
What do you dislike about the product?
nothing. Zoom has been great during the pandemic.
What problems is the product solving and how is that benefiting you?
I use zoom for a the public to access the board meeting at a public library district.
Great business tool during COVID shutdown
What do you like best about the product?
Zoom is very easy to use! Scheduling board meetings, committee meetings, leadership meetings . . . it's been a lifesaver!
What do you dislike about the product?
I don't really have anything to complain about. Zoom has kept up with the ever changing needs of it's consumers.
What problems is the product solving and how is that benefiting you?
Using Zoom to hold our board meetings during COVID shutdown was the only way to keep business as usual. It was such a useful tool that we have continued to use the platform for hybrid events.
Fits our needs perfectly
What do you like best about the product?
I like Zoom's integration with Outlook. It allows for very easy virtual meeting scheduling. Using Zoom i am easily able to coordinate meetings and training sessions with my entire team, whether in the office or working remote. THe integration with Outlook especially allows for Outlook calendar updates and easily shared invites for scheduling purposes
What do you dislike about the product?
I have heard concerns about Zoom's privacy, however this has never been a significant concern for me. I don't have any concerns of note.
What problems is the product solving and how is that benefiting you?
Training sessions with the team are easiest done on Zoom. Previously I would hold meetings around a projector or large screen TV, however everyone would squint at the screen unable to see. Using Zoom i can share my screen and everyone can easily see and follow along during training sessions.
Great product that’s helped my business a lot
What do you like best about the product?
It's easy for my clients to use and connect to.
What do you dislike about the product?
Sometimes there are audio issues or connection issues that mess with sound quality.
What problems is the product solving and how is that benefiting you?
Zoom seems to have corrected security related issues which I greatly value.
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