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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Dhwani T.

Zoom workplace review

  • June 04, 2025
  • Review provided by G2

What do you like best about the product?
Fast calling and sms services. Also it is user friendly and a single app to connect with people across the world.
What do you dislike about the product?
Sometimes it takes time to get started and also it doesn't removes the voicemail until we hear the complete audio.
What problems is the product solving and how is that benefiting you?
Zoom has it's mastery in High-quality video and audio for meetings and also Smooth remote collaboration, with tools designed to keep distributed teams connected and productive.


    Maura F.

Never using Skype or Google Meets again

  • June 04, 2025
  • Review provided by G2

What do you like best about the product?
I love all the plugins and tools available. As a strategist I have to conduct a lot of workshops with large groups of people and the tools help me engage with my guests and get the best information.
What do you dislike about the product?
I wish Zoom had transcription services with their meeting recaps.
What problems is the product solving and how is that benefiting you?
I work remotely for a creative agency so it's important that I can screen share to show my teammates and clients what I'm working on.


    Education Management

The best solution I have tried for web session

  • June 04, 2025
  • Review provided by G2

What do you like best about the product?
Allows smooth meetings with many people, integrates useful tools like whiteboards, polls, and automatic subtitles, and adapts well to both businesses and educational institutions.
What do you dislike about the product?
Some more advanced options are available by acquiring a higher plan.
What problems is the product solving and how is that benefiting you?
It allows keeping active online classes with tools that support participation. Additionally, it addresses the need to reduce operational costs by integrating functions such as calls, messaging, and video conferencing into a single environment, which avoids relying on multiple isolated platforms.


    Paola Z.

Collaboration platform par excellence

  • June 04, 2025
  • Review provided by G2

What do you like best about the product?
intuitive interface, high stability in large meetings, and good compatibility with different devices
What do you dislike about the product?
some advanced features are only available in paid plans, and there have been previous concerns about privacy
What problems is the product solving and how is that benefiting you?
It has allowed me to meet remotely with several people to settle matters shortly.


    Devin M.

Bringing the team together

  • June 04, 2025
  • Review provided by G2

What do you like best about the product?
Using Zoom Workplace has increased productivity by allowing our team to easily schedule and attend out weekly meetings whether we are all in office, working from home or out in the field. Assigning task lists to each team member is another extremely helpful feature in the app.
What do you dislike about the product?
Occasional poor sound or image quality or crashing during meetings
What problems is the product solving and how is that benefiting you?
Zoom gives us the option to hold meetings when not all participants can attend in person


    Bairon P.

Reliable, Scalable, and Perfect for Hybrid Teams

  • June 04, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace has become essential for running smooth virtual meetings, webinars, and creative reviews. The video quality, screen sharing, and breakout room features make it perfect for both internal team syncs and client presentations. I especially appreciate the calendar integration and easy invite system—it keeps scheduling fast and intuitive. The AI Companion tools (like smart summaries and transcription) are also a major productivity boost.
What do you dislike about the product?
Sometimes the interface feels a bit overloaded with features that aren’t always relevant for day-to-day use. Also, occasional audio lag or connectivity drops can happen, even with a strong connection. It’s mostly reliable, but I wish the app’s performance were more lightweight.
What problems is the product solving and how is that benefiting you?
Zoom helps us stay connected and collaborative across different time zones and locations. It keeps our creative feedback loop efficient—whether it’s reviewing edits, aligning on timelines, or presenting concepts to clients. With AI-generated meeting notes and task suggestions, we save time on follow-ups and keep projects moving forward smoothly.


    Ankit T.

Best software of online meetings & calls

  • June 04, 2025
  • Review provided by G2

What do you like best about the product?
its UI, smoothness & its very much user friendly, we can have number of persons to join the call. Its quality in voice & video is very good. cant think of any other software or app if we have zoom.
What do you dislike about the product?
I am using it from last 6 years & did not found any reasons to dislike the app. its never got brake
What problems is the product solving and how is that benefiting you?
During the covid period, i used zoom at most, i used be in calls whole day & did not feel that im not in office, i was able to connect with my office team mates & was able to solve my all the queries in zoom meetings


    Kunle D.

Zoom is perfect for Online Meetings

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
It has a developing list of options for virtual meetings.
What do you dislike about the product?
At times it can be rigid in its interface
What problems is the product solving and how is that benefiting you?
It is creating more creative ways to interact with others.


    Retail

Great source to not use person devices.

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
I can send and receive calls/texts without using my personal device. easy to download. and easy to train on.
What do you dislike about the product?
Nothing negative to say. Really love the ease of use.
What problems is the product solving and how is that benefiting you?
Not forcing us to use our personal devices.


    shailesh s.

zoom workplace review

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
its many features, easy to setup , host have many controls, access management , voice enhancement
What do you dislike about the product?
UX have to more better ,it noise cancellation feature is not working
What problems is the product solving and how is that benefiting you?
instant video meeting with id , without installation we can zoom on website, it is best feature of zoom