Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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I love Zoom!
What do you like best about the product?
There's no one aspect of Zoom that I like the "best" - the cost, ease of use, quality of service and various options are all topnotch. I especially like the ability to see who is on a Zoom call, which doesn't happen - at least not as easily - in other meeting applications I've had to use.
What do you dislike about the product?
I have no complaints. There's nothing I dislike.
What problems is the product solving and how is that benefiting you?
Zoom makes it super-easy to communicate with and "meet" colleagues, clients, friends and family over time and distance. It probably does enhance my productivity by saving travel time, and it certainly contributes to my business performance by making it possible to communicate better than in a phone call or e-mail exchange, as well as to meet people from far away or who are too busy for in-person connections. There's something about being able to see people that I enjoy and appreciate; it makes the connections deeper, more interesting and more lasting.
Zoom Is Amazing
What do you like best about the product?
If you are a business owner or do anything with virtual training or meetings, zoom is a great way to be able to make the convenience happen. My experience has seen has never filled me and the fact that it is very user-friendly also makes it very appealing.
What do you dislike about the product?
I have absolutely no dislike about zoom. It is device friends from your phones, desktops, laptops, ect. The connection and quality of video makes the meetings feel more real than ever!
What problems is the product solving and how is that benefiting you?
It allows me to be in the convenience of my home while also attending big meetings during my day. I never have to worry about missing anything because I can take my zoom calls wherever I go.
User friendly
What do you like best about the product?
Zoom is user-friendly to a wide range of people, across age spans and technology proficiency. Necessary instruction is usually minimal or none at all.
What do you dislike about the product?
It would be great to have more options for features, such as the waiting room. For example, the waiting room could feature a tool to let those joining know the likely wait time.
What problems is the product solving and how is that benefiting you?
It provides HIPPA-compliant capabilities to work with confidential information. This makes possible delivery of services with minimal boundaries. My business performance has increased.
Lets connect from afar
What do you like best about the product?
I like the ability to connect with zoom in many time zones, I also think that it is easy to use and most users are familiar with using zoom vs teams. The integrations to our ATS make it easy to schedule with teams, and the link is easily accessible.
What do you dislike about the product?
The only issue is when we are using the system to schedule, with our integration - we have to set a zoom owner. This can get a little messy and sometimes I do wish this could be changed.
What problems is the product solving and how is that benefiting you?
Connecting through covid!! We are able to even use filters to blur the background or false background. It is a great tool. U
Very easy and straight forward video chat
What do you like best about the product?
You can see all your participants within your call. The interface is customizable so you can drag and drop people from side to side. You can use the message board for those without a speaker, so no one is left out.
What do you dislike about the product?
Sharing content can get tricky if it is your first use. When exiting a call, the leader at that time can select a new leader, but I don't think there is an option will in a call.
What problems is the product solving and how is that benefiting you?
Remote work flexibility is the biggest solution. You don't need to be in the office to have conversations with the ability to see each other. You also get the added benefit of having meetings with large groups of people, something that might not be as practical face-to-face. And sharing content with all those people is easy, and everyone has a similar viewpoint.
User friendly and reliable
What do you like best about the product?
My clients are from all over the world so I couldn't do my job without it
What do you dislike about the product?
Not all the feaures of a webinar in a regular meeting, that would be nice
What problems is the product solving and how is that benefiting you?
Not being able to meet my clients face to face, hosting workshops that I can't do in person
Effectiveness of Zoom
What do you like best about the product?
easy to use, practicability, inexpensive. Zoom is effective when it comes to working from home. I would recommend it to everyone that has online meetings. It's a must.
What do you dislike about the product?
I don't like that sometimes connections are not stable. I use zoom at the office and also at home. Sometimes the connection, even though is stable on my app, for example, is not stable on the PC.
What problems is the product solving and how is that benefiting you?
Helps me to connect with everyone I need in a fast and secure environment. The app is useful and easy to use so it benefits everyone that is trying to have online meetings without headache.
Great tool for virtual meetings
What do you like best about the product?
I use zoom for my virtual meetings and coaching sessions. The quality of the video and audio is excellent. I also like the feature where I can record meetings and store them in the cloud. The interface is very easy to use. I have Zoom on my laptop and desktop computers, as well as on my iPad. I love that I can use it from anywhere, no matter where I am in the world.
What do you dislike about the product?
The one thing I don’t like is the cost to host webinars. Zoom can be expensive if you need to host webinars frequently. The good news is that they have other offers, such as the free basic plan with limited features.
What problems is the product solving and how is that benefiting you?
Zoom is solving the problem of not being able to see your remote clients in real time. It's also solving the problem of not being able to have a conversation in real time with all parties involved, without having to schedule a meeting and share the same time slot.
The benefit for our business is that we can have a video conference with clients from around the world, so we don't have to wait until they're on an American workday and can schedule a video call when we're available. The software lets our team members across the globe connect and collaborate, which has allowed us to become more productive, while also saving time and money by eliminating the need for travel. We've been able to use Zoom to share ideas, build relationships, and grow our business.
The benefit for our business is that we can have a video conference with clients from around the world, so we don't have to wait until they're on an American workday and can schedule a video call when we're available. The software lets our team members across the globe connect and collaborate, which has allowed us to become more productive, while also saving time and money by eliminating the need for travel. We've been able to use Zoom to share ideas, build relationships, and grow our business.
Great for professional and personal meetings.
What do you like best about the product?
Zoom has many features that can be used to have a very simple or complex meeting. I use zoom for weekly staff meetings instead of having to get everyone to meet in person. We use the basic functions, just video, screen share, mute and unmute. It serves our purposes well and it's free and paid, which means it's available for all kinds of people. This is what we used for all of my online classes too. Very reliable.
What do you dislike about the product?
I would say that connectivity can sometimes be an issue. Sometimes someone won't be able to join the meeting or get randomly kicked off. Or sometimes the host has to let people in instead of them just joining. Pretty minor things, but sometimes it can take awhile to load when you have to be in a meeting right then. Usually it is stable, but just sometimes messes up.
What problems is the product solving and how is that benefiting you?
It used to be harder to meet in person for staff and arrange for everyone to be at the office. Now we can just do it on zoom and still have just as productive meetings with less hassel.
Zoom for Solopreneurs and/or Coaches
What do you like best about the product?
Zoom is great because it integrates with many different platforms for easy automation-- especially with my calendar software so when someone books an appointment, it automatically sets up a zoom link - easy for both of us.
What do you dislike about the product?
One of the things I don't like about zoom is that there's a large financial commitment to upgrade into the webinar or more services needed. I also don't like that they changed the free level guidelines.
What problems is the product solving and how is that benefiting you?
Zoom helps me to meet with my clients in a stable environment. I left Zoom and tried Google Hangouts and I REALLY, REALLY wanted that to work... however, I had issues with the connection and sound -- even with a paid Google Hangouts account. I had to come back to Zoom because it's so highly recognized and easily integrateable.
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