Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Reliable and user-friendly communication platform for hybrid work
What do you like best about the product?
Zoom Workplace is incredibly easy to use, whether it's for quick video calls, team meetings, or webinars. I like the clear video quality, background noise suppression, and how smooth screen sharing is. The new workspace features (like Zoom Scheduler and Whiteboard) make collaboration more seamless within the platform.
What do you dislike about the product?
Sometimes it consumes a bit more system resources, especially on older laptops. Also, a few advanced features (like webinar limits and large meeting add-ons) require extra cost, which may not be feasible for small teams.
What problems is the product solving and how is that benefiting you?
Zoom has helped our team stay connected while working remotely and in hybrid models. It makes daily meetings, trainings, and client calls more organized. Features like recording, transcription, and breakout rooms improve productivity and save time.
Zoom Workplace: Streamlined Collaboration for the Modern Workforce
What do you like best about the product?
Zoom Workplace excels by unifying essential tools—meetings, chat, phone, mail, whiteboard, and project Spaces—into one seamless platform, eliminating app switching. Its standout AI Companion automates productivity: generating meeting summaries/action items, drafting messages, and brainstorming in Whiteboard. Persistent Spaces create organized hubs for projects, keeping chats, files, and tasks centralized. Robust scheduling tools and engagement features (polls, clips, reactions) make meetings efficient and inclusive. Together, these features streamline hybrid/remote workflows, boost team collaboration, drive tangible business results (like cost savings and productivity gains), and simplify IT management—all within a secure, scalable environment.
What do you dislike about the product?
Honestly? Zoom Workplace sometimes feels like too much. I miss the simple 'just meet' days. Now, I'm drowning in tabs for Spaces, Whiteboard, and Mail – it's overwhelming, and half these tools feel half-baked compared to what I used before (looking at you, Whiteboard vs. Miro!). The AI summaries are handy but often miss the mark, needing me to rewrite them. And the constant pings across Chat, Spaces, and tasks? Exhausting. It tries to be everything, but that integration comes with bloat and a steep learning curve I didn't ask for.
What problems is the product solving and how is that benefiting you?
Zoom Workplace (the expanded platform beyond just Zoom Meetings) tackles several key challenges in modern work, particularly for hybrid and remote teams, and its solutions generally provide significant benefits. It has tackled the inefficiency of fragmented tools, unproductive meetings, and remote collaboration friction by integrating meetings, chat, phone, whiteboard, docs, and AI into a single platform. This has solved key hybrid/remote work challenges, streamlining workflows, reducing app switching, and boosting productivity through features like AI summaries and persistent project spaces. It has simplified IT management and enhanced security. Ultimately, it has benefitted me by making teams more connected, efficient, and effective, regardless of location.
Great Easy Meeting Tool
What do you like best about the product?
Very good chance to join videoconferences with different devices. We usually use the tool for videoconferences where internal and external people are needed because our internal videoconference system doesn't allow external rooms to join.
What do you dislike about the product?
Small number of clients cannot access due to network restrictions
What problems is the product solving and how is that benefiting you?
By integrating communication, collaboration, and productivity tools into one platform, Zoom Workplace seeks to foster a more connected, engaged, and productive work environment
Best meeting and webinar platform
What do you like best about the product?
We are using since a very long time, the ai features for making meeting notes make life easy while you can keep the meeting notes work on it later one of the another feature which zoom rooms in which we can have multiple rooms whenever we required we can connect with any of the person in our team. It is very easy to use as well. We use on a daily basis to conduct meeting and weekly webinars.
What do you dislike about the product?
Seriously since now I dont find anything which I dislike apart from the pricing.
What problems is the product solving and how is that benefiting you?
Zoom solves all the problem for having the meeting with the clients it gives you multiple benefits like having the notes while having the meeting different rooms are there in which the support team can connect with the tech anytime sharing the screen quickly saves the time and resolves the doubts as well.
Best collaboration tool in industry.
What do you like best about the product?
Crystal clear voice over call, live transcription, non existent call drops and ability to switch between devices.
What do you dislike about the product?
Overall user interface can be improved..
What problems is the product solving and how is that benefiting you?
Helps all the teams to cross collaborate and work productively. Connecting to folks working overseas and scheduling meetings and booking meeting rooms.
CC are on point
What do you like best about the product?
Sometimes I can’t use the volume because the environment but using the close captions make it very easy to follow along during the meeting
What do you dislike about the product?
It’s very easy to use. Everyone use it everyone on the same platform and there is no
What problems is the product solving and how is that benefiting you?
Being able to connect all team members despite us all being in different locations
Easy to use and useful
What do you like best about the product?
AI companion is very useful for summarizing meeting discussion themes.
What do you dislike about the product?
Complex navigation for some features, and lack of updated guidance to find them online.
What problems is the product solving and how is that benefiting you?
It's heloing me schedule and manage business meetings for my executive.
Best for productive and easy to use
What do you like best about the product?
Due to zoom now i can present my slides and my presentation through screen sharing feature.
What do you dislike about the product?
I experience that sometimes the audio gets glitchy like drops or freeze.
What problems is the product solving and how is that benefiting you?
Due to Zoom now I can stay productive and keeps everything on track.
Zoom Workspace: Works everytime for me
What do you like best about the product?
Best thing about zoom is that I can record the meeting and look it later in case of missing anything.
What do you dislike about the product?
Due to new updates the interface become kind of messy.
What problems is the product solving and how is that benefiting you?
Now can do meeting from anywhere with anyone.
Zoom , a best app for video conferencing in workplace or business.
What do you like best about the product?
Very good app for metting with colleagues. I used zoom from the last 3.5 yrs when I was in Byjus. Every meeting was scheduled in zoom. And currently in Airtel, I used this app for metting with my colleague, senior and higher authorities.
What do you dislike about the product?
Nothing much. It's is 5 start rating app
What problems is the product solving and how is that benefiting you?
Basically from my prospective there is no any app in Market that provide easy to use video conferencing app. When it came to meeting, no one provide security. I think if you are fear about data leak during video conferencing then I must say use zoom . Zoom is revolutionise in the video conferencing app.
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