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Zoom

Zoom Video Communications, Inc. | 1

Reviews from AWS Marketplace

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External reviews

10,002 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    David D.

Still the strongest and most effective tool to communicate in the new working environment.

  • June 21, 2022
  • Review verified by G2

What do you like best about the product?
I believe breakrooms are the most effective tool in Zoom, we use them mostly during our bible studies to encourage interactions and communication, its much easier to engage in smaller audiences.
What do you dislike about the product?
To be honest, the pricing structure when you are still a small organization, I believe one of the greatest improvements would be to allow people to participate without having to have a client installed on their computer.
What problems is the product solving and how is that benefiting you?
Zoom has helped us integrate into the new way of conducting business, gatherings and others. We were terrified of the infrastructure we were going to need but Zoom showed us we needed none.
Recommendations to others considering the product:
If you are at a stage where you can afford the service, its a no brainer. Otherwise, there are similar alternatives that could function for you!


    Dave J.

An exceptional and incredible application for conferencing.

  • June 20, 2022
  • Review provided by G2

What do you like best about the product?
During Covid-19 pandemic, Zoom has helped us to have a very effective and smooth communication since most of us were working from home.
It's a great and solid application that has a very nice and clear video and audio quality.
I like the ability to connect with my customers from anywhere anytime across the world and chat face to face.
Zoom is simple to install and set up.
What do you dislike about the product?
I like everything about Zoom.
It's an incredible and outstanding platform for video and audio conferencing, messaging and screen sharing.
What problems is the product solving and how is that benefiting you?
Zoom enables us to schedule meetings online, share screens and send messages instantly.
It's the easiest and fastest tool i have ever encountered.
Has a very responsive and supportive customer support team.


    Eliaquim S.

Zoom is a great online conferencing tool for private teachers like me

  • June 19, 2022
  • Review verified by G2

What do you like best about the product?
The interface is clean and has always been clean. It's quite simple and intuitive to use. And the calls are stable — I've never had any headaches when using zoom to teach my private lessons.
What do you dislike about the product?
If I have to point out one thing I don't much like about Zoom is that the cloud storage space I have isn't enough for what I need. But I have a workaround — it takes longer for me to upload a video that I recorded locally, but it works, too.
What problems is the product solving and how is that benefiting you?
I teach Portuguese lessons to students from all over the world. Most of my students are in the US and in China. And I have been able to use Zoom with both audiences seamlessly. It's also good that it integrates perfectly with my scheduling solution. It automatically creates safe links to be shared with students. And when it's time to attend the lesson, students just need to click the link they have been emailed before by the integration of acuity and zoom.
Recommendations to others considering the product:
If you are a private teacher like me or a consultant who needs to be in touch with customers on a regular basis, do sign up for a monthly or yearly subscription with zoom. It's pretty cheap and it's an investment. If you have employees who need to use zoom, consider investing in a group subscription. In addition to removing limitations, signing up for a subscription gives you more control over your account. I've seen many private teachers complaining about the limitations that some has. They mentioned that Skype has no limitations. But Skype has a lot of problems, to the point it's unusable if you need to be 6 to 8 hours and for the computer fishing classes like me.


    Ezechiel Narcisse A.

Excellent app to collaborate with team

  • June 17, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is the best video conferencing tool I've used. With so many features available, it's easy to use and navigate. It's seamless and reliable. this tool is super easy to use and is a great alternative for companies and individuals who want to hold quick and easy online meetings. This tool is super easy to use and is a great alternative for companies and individuals who want to hold quick and easy online meetings.
What do you dislike about the product?
I have nothing special to say against this app. So far it suits me perfectly.
What problems is the product solving and how is that benefiting you?
I have used Zoom for a few months now as a meeting platform for my team. I was looking for a more affordable and easier to use alternative to GoToMeeting and found this. Zoom is an online conferencing tool that allows you to hold online meetings with your clients, colleagues and partners. With a reliable video platform and a simple interface. Zoom is an amazing tool, and has helped grow my business!


    Peter M.

Super Perfect Video Conferencing

  • June 17, 2022
  • Review verified by G2

What do you like best about the product?
Zoom is the best conference call service in the market. It is offering the best video conferencing, large meeting space and optimal cloud storage. It is easy to use and user-friendly.
What do you dislike about the product?
Am very happy to use Zoom app and I have not found any downsides when using it. All features are working powerfully and efficiently. For any challenge incurred the support team is always ready to assist.
What problems is the product solving and how is that benefiting you?
Zoom has helped me to increase profit in my business as I have been able to close many business deals and transactions through zoom conference meetings. I always host zoom conference meetings with my clients and partners.
Recommendations to others considering the product:
They will get the best video conference and large meeting space.


    Information Technology and Services

Best easy to use Video conference Tool

  • June 17, 2022
  • Review verified by G2

What do you like best about the product?
It's easy to use, you get the reports right away, also it's easy to integrate with your CRM for it facilitates the follow-up after each marketing activity
What do you dislike about the product?
I'll prefer a better user interface on the registration pages, for example, more customized options for better-looking reg pages.
What problems is the product solving and how is that benefiting you?
It's helping me reach more audiences across a large region of countries, helping me engage with more customers at a better rate per customer.
Recommendations to others considering the product:
It's a tool easy to deploy and admin, so that saves tons of time when admin the tool you're talking about. for the end-user it's easy to use and have reports for follow up


    Navya K.

zoom is the best application for meetings professional and personal

  • June 17, 2022
  • Review verified by G2

What do you like best about the product?
easy scheduling, quick, already popular and being used by many corporates, professional way of scheduling meetings, best options, user friendly, perfect for all types
What do you dislike about the product?
nothing just maybe a few more options can be included or updated regularly so that users can be more friendly and easy. the website can also be little enhanced and developed
What problems is the product solving and how is that benefiting you?
easy scheduling of meetings and a professional way of sending invitations. single click redirection and group meetings can be done without any hassle personal or professional
Recommendations to others considering the product:
go for it


    Noah L.

The perfect solution for the average person

  • June 17, 2022
  • Review verified by G2

What do you like best about the product?
Zoom is most helpful because it is free for the basic features and it is simple! It has all the features anyone could need and it can be accessed on any platform. I also love that they are constantly adding new features!
What do you dislike about the product?
I dislike that Zoom puts a roughly one-hour limit on their zoom meetings for free users. For a long time, they extended this limit for education institutions during COVID-19, but this has now been lifted.
What problems is the product solving and how is that benefiting you?
Zoom allows me to easily connect with someone halfway across the world and make the meeting have functionality comparable to that of an in-person meeting! It is very professional and I use it for business!


    Anthony S.

Best way to communicate by video

  • June 17, 2022
  • Review verified by G2

What do you like best about the product?
What is most helpful with Zoom is the fact that I can have clients join in all in one phone call as well as employees and do presentations with any flaws at all. It is also great to use with communicating with family members worldwide especially with Covid-19 and how it stopped everything.
What do you dislike about the product?
The only downside to Zoom is that there's a small lag in the streaming/video chatting with people depending on the phone that you have. It works best with iPhone but honestly all my family have android so there is a small lag.
What problems is the product solving and how is that benefiting you?
What it solves is communication and presentations as well as group meetings on the go or in the comfort of your home. For my company it helped with doing weddings or proms with the world was held hostage by Covid-19. It helped also communities come together and share experiences


    Renuka V.

Meets all conferencing needs

  • June 16, 2022
  • Review verified by G2

What do you like best about the product?
Zoom's UX and UI are flawless. It's pretty intuitive and getting anything done is pretty seamless. You can create new meetings in a matter of seconds and send invitations to anyone you'd like to join. The home screen has quick-to-use buttons to aid you in your conference needs. You can join anyone's meeting by clicking on the Join button and entering the meeting ID and password. Using any calendar of your choice, you can schedule your meeting on Zoom effortlessly. When scheduling, there's a box you can tick if you want to make it a recurring meeting, where you can choose the pattern for it to recur. By default, the video is off for all participants, but you can turn it on so that you can see the other participants face-to-face. You can sync Outlook, Google, or any other calendar that you're already using for appointments, meetings, schedules, etc., to set reminders. If you have any other event on that particular date and time, Zoom will warn you before you save the meeting about the conflict. You can also tick the option to have your meeting recorded automatically on your computer, which will start recording as soon as the meeting starts so you won't have to click on the button manually. This feature has helped us in many instances where we forgot to manually hit the record button.

You can send chat messages on Zoom that you can manage efficiently through folders. If you're in multiple chat rooms and can't keep track of all the notifications, Zoom will show you all the messages in which you were mentioned so you can prioritize them first where your attention is required. You can add bots on Zoom for many different uses. Zoom is excellent for content collaboration and teamwork. You can create whiteboards and invite people to collaborate with you on them. The whiteboards can be extended to create documents, spreadsheets, and text files that you can edit simultaneously with your peers when you have a group task to complete. You can stay ahead of all your deadlines and due dates with software integrations that can help you conduct all your work and team tasks on Zoom conveniently. The Zoom App Marketplace is vast with support for hundreds of software that you can integrate on Zoom for ease of work. You can bring Google Workspace to Zoom and create and edit Docs, Slides, Sheets, Forms, etc. To share large files securely, you can integrate Dropbox, Google Drive, etc.
What do you dislike about the product?
There's no option to automatically accept incoming calls on Zoom. This feature exists on Skype and has been pretty useful. I can't think of any reason why it shouldn't be there on Zoom either.
What problems is the product solving and how is that benefiting you?
Zoom was the software that helped me work conveniently during COVID-19. Even now, I can work from home through Zoom and there's no difficulty performing any task because Zoom has a solution for everything. I can have meetings with my team at any time of the day as Zoom has no downtime and can be used on any machine such as PCs, mobile phones, laptops, tablets, etc. We can work together on Zoom with the help of the whiteboard, which we can create and share with the meeting room for brainstorming and visualizing the thoughts and ideas shared in a drawn form. There's no need for us to keep 4-5 applications running at the same time when we can access them all on Zoom seamlessly when we're collaborating on any content. Our team also specializes in training sessions for new hires, for which we're able to have our training courses through Zoom. Screen-sharing helps greatly in sharing our screens, work applications, codes, and even our phones when we run into uncommon problems. For the foreseeable future, we're going to be working from home and the transition has been extremely easy thanks to Zoom covering all areas of work important to us. Long-distance calls through Zoom Phone make it easy to communicate with anyone around the world, which is vital for us to maintain strong contact with partners and customers from other countries.
Recommendations to others considering the product:
For meetings, webinars, and content collaboration, there's no better software with as many upsides as Zoom. Although it's primarily a meetings software, the sheer amount of possible integrations make it an all-in-one work software with tools to work and manage projects with your team.