Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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A Modern Software That Adapted With the Times
What do you like best about the product?
Ease of use and implementation, customization, easy user adoption, and easy to integrate into modern IdPs
What do you dislike about the product?
Cost is pricey and everything is licensed/SKU'd out so unless you're receiving immediate ROI it's going to be a cost of doing business
What problems is the product solving and how is that benefiting you?
Zoom is solving our communication needs for a global company, allowing us to connect on video with colleagues and clients alike
Zoom is very helpful for my business
What do you like best about the product?
I like how easy it is to use the platform
What do you dislike about the product?
I have not experienced any downsides using this platform
What problems is the product solving and how is that benefiting you?
Easy to schedule video calls with my clients and how I can open up other browser windows without leaving my main screen
Reliable and Seamless Communication with Zoom Workplace
What do you like best about the product?
Zoom is very easy to use. Setting up meetings and inviting people is quick. The video and audio quality are usually great, and I like features like screen sharing, breakout rooms, and recording. It works well even with large groups, and it saves a lot of time for remote communication.
It also integrates well with calendars, so it's easy to manage schedules. I really like the chat feature during meetings for quick notes or sharing links. Zoom mobile app also works smoothly
It also integrates well with calendars, so it's easy to manage schedules. I really like the chat feature during meetings for quick notes or sharing links. Zoom mobile app also works smoothly
What do you dislike about the product?
Sometimes the connection gets a bit unstable if the internet is slow. Also, some advanced features like webinars cost extra, which can be a bit expensive for small teams
What problems is the product solving and how is that benefiting you?
It helps us stay connected with our team and clients when working remotely. Meetings are easy to join, and it saves time and travel.
Good service and modern-day efficient communication.
What do you like best about the product?
The Zoom hub to connect all associates via call and video conference. Connecting colleagues from multiple sites is much more seamless.
What do you dislike about the product?
Live support is pretty slow. All support is navigated to an online dashboard. Larning can be difficult when having to troubleshoot yourself and not being familiar with the admin console and the navigating the Zoom app for mobile and desktop.
What problems is the product solving and how is that benefiting you?
Communications in network, externally (parents, agencies, consultants, counselors, etc.). Zoom has also optimized our cost for communications in a whole.
Best Experience Where we Live On Earth we Çan attend the meeting without any Disturance
What do you like best about the product?
We Can attend the Class Anywhere Best App
What do you dislike about the product?
Nothing It is an Good App Nothing To dislike The app
What problems is the product solving and how is that benefiting you?
So when we attend the Zoom It is Giving Screen Share And Whiteboard Without Any Blur It shows or help us to Attend Or Teach Or Schedule The Meeting
Zoom Workplace is great
What do you like best about the product?
Several options to customize meetings for both meeting attendees and hosts
What do you dislike about the product?
Some options not available as they are in the web based workplace as it is in the desktop version
What problems is the product solving and how is that benefiting you?
AI summarization recaps
A Reliable Hub for Hybrid Teams
What do you like best about the product?
Zoom Workplace has grown into more than just a video conferencing tool—it's become a solid all-in-one collaboration platform for hybrid and remote teams. The transition from “just Zoom” to a broader workplace suite has brought useful tools like team chat, whiteboards, and scheduling features under one roof, which helps streamline daily workflows.
The video and audio quality remain excellent, even on lower bandwidth, which is a huge plus. The chat functionality has improved a lot and now competes more directly with Slack or Teams. I also appreciate the integrations with Google and Microsoft calendars, which make scheduling and joining meetings pretty seamless.
The video and audio quality remain excellent, even on lower bandwidth, which is a huge plus. The chat functionality has improved a lot and now competes more directly with Slack or Teams. I also appreciate the integrations with Google and Microsoft calendars, which make scheduling and joining meetings pretty seamless.
What do you dislike about the product?
That said, it's not perfect. Some features—like whiteboarding or the AI Companion tools—feel like they’re still evolving. And depending on your setup, there can be a learning curve or occasional glitches. But overall, Zoom Workplace is a dependable, user-friendly platform that keeps improving. For teams looking for a cohesive virtual office experience, it’s a strong contender.
What problems is the product solving and how is that benefiting you?
Zoom Workplace streamlines visitor management by consolidating communication, scheduling, and check-in workflows into a single, integrated platform. It solves common issues like disconnected systems, limited visibility into who’s coming and going, and last-minute coordination challenges—especially useful for hybrid teams. By syncing calendars with room availability, hosts can easily schedule and update visitor appointments while providing guests with clear instructions and seamless access. Real-time visibility and chat tools help staff stay informed and respond quickly to changes, and the integration enhances both security and professionalism. Overall, Zoom Workplace creates a smoother, more organized experience for everyone involved in managing or welcoming visitors.
Lovely Communication Tool
What do you like best about the product?
Love how all the communications are bundled together. From Zoom meetings, to creating calendar events to file sharing and chatting.
What do you dislike about the product?
If you don't update the software often, it's really slow and buggy.
What problems is the product solving and how is that benefiting you?
Communication on a grand scale. I love that we can hop into meetings instantly.
Zoom Good Video Conferencing Solution
What do you like best about the product?
How easy it is to manage from the technical point of view.
What do you dislike about the product?
How fast it changes. By the time you learn about the new version, a newer one is release.
What problems is the product solving and how is that benefiting you?
It has solve our problems about video conferencing in general, this was an issue for us in the past because the other solutions needed to much resources to be able to work properly.
Zoom works for me
What do you like best about the product?
Zoom allows meetings to be streamed throughout our different campuses.
What do you dislike about the product?
I have found it difficult to get out of full screen mode.
What problems is the product solving and how is that benefiting you?
It has allowed our different campuses to hold meetings online.
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