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Zoom

Zoom Video Communications, Inc. | 1

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External reviews

9,997 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Becca P.

Zoom

  • July 21, 2021
  • Review verified by G2

What do you like best about the product?
Zoom is easy to use. They are always adding new features to make the platform better. Breakout rooms have made running a theatre online easy.
What do you dislike about the product?
Some settings can only be changed by logging in via the internet instead of desktop or phone app.
What problems is the product solving and how is that benefiting you?
We have been able to stage several live theatrical productions completely on Zoom. This has allowed us to continue operating even though we were unable to perform in person due to the pandemic.
Recommendations to others considering the product:
It's great! I recommend looking at the settings every so often, as they are always adding new features.


    Amanda R.

Great for Collaboration but Clunky

  • July 20, 2021
  • Review verified by G2

What do you like best about the product?
Zoom is fairly user friendly. The interface where you can see most participants in the meeting is very helpful as well.
What do you dislike about the product?
Sharing screens is hard. It does not allow for quick switches. It's also hard to monitor the chat while presenting.
What problems is the product solving and how is that benefiting you?
Problems: Learning different ways to share that allow you to see participants and monitor the chat.

Benefits: Being able to see participants for meetings makes it feel more personal.
Recommendations to others considering the product:
This is a great way to meet with large groups of people but sharing, especially with videos, is difficult. When presenting, it is helpful to have videos up beforehand to share or to make sure that you're very comfortable with Zoom before presenting a more complex presentation. I would also recommend having an outline of the meeting, including any break out rooms and polls before as well because it does take a while to set up polls and breakout rooms.


    Jasmeet S.

Zoom is great for team meetings!

  • July 20, 2021
  • Review verified by G2

What do you like best about the product?
I like that you can connect with others without being face to face and I like that you can also share a powerpoint to the screen. It allows you to be interactive with your team.
What do you dislike about the product?
It was a little hard to figure out how to use the features at first but I had someone help me with that, which made it easier. Now I do know how to use most of the features.
What problems is the product solving and how is that benefiting you?
We can host team meetings without having to have everyone in the same room, so it does save time rather than having to host in person meetings. It helps when everyone has different availabilites.


    Scott H.

Next Best Thing To Being There

  • July 20, 2021
  • Review verified by G2

What do you like best about the product?
Time Saver. I lead a team of salespeople traveling all over the city, and Zoom has made it convenient for us to have our weekly team meetings and weekly one-on-one meetings without the travel time we were doing previously.

Before Covid, I was using Zoom for a weekly client meeting since 2018.
What do you dislike about the product?
There were a few items that needed tweaked but all is good now.
What problems is the product solving and how is that benefiting you?
I used Zoom for a couple of years with a client that had weekly meetings with team members from across the country, so this has been a great alternative to other conference call set-ups.


    Maria Auxiliadora S.

Zoom is a great ally for teachers in distance or hybrid learning.

  • July 20, 2021
  • Review verified by G2

What do you like best about the product?
Zoom is an app that simplifies the way we communicate. It has various fantastic preferences like zoom backgrounds, breakout rooms, and other interesting and helpful tools for teachers.
What do you dislike about the product?
Few things to dislike about zoom, but maybe the way it stores recorded sessions or videos just for 30 days.
I would also like zoom to save conversations or zip videos so I can dowload them quickly.
What problems is the product solving and how is that benefiting you?
Many problems, for example, daily communication with students. Zoom helps us deal with shy students that communicate just in break-out rooms or private chat, and it allows us, teachers, to become their guide one on one and give them specific feedback.


    Sarah C.

Easy to use

  • July 20, 2021
  • Review verified by G2

What do you like best about the product?
Easy to create meetings and easy to join. You just share your meeting code and password and you're all set!
What do you dislike about the product?
I dislike that there's only a 40 minute time limit for a basic account.
What problems is the product solving and how is that benefiting you?
During the covid pandemic it made it easy to connect with coworkers for meetings without having to leave our homes.


    Information Technology and Services

It works well, but some UI could be more intuitive

  • July 20, 2021
  • Review verified by G2

What do you like best about the product?
The quality of the video and audio is better than anything I've used before; even when I've been on a slow network, it feels like some magic compression
What do you dislike about the product?
Setting up a meeting is a little difficult and could be friendlier and easier to use; once you work out Zoom's quirks, it's simple.
What problems is the product solving and how is that benefiting you?
Our whole team is remote; we couldn't work without a great team video solution, it's particularly great for huddles, townhalls, and larger company meetings


    Meaghan L.

A powerhouse video conferencing and webinar tool

  • July 20, 2021
  • Review verified by G2

What do you like best about the product?
Zoom is incredibly easy to use with one-click meeting starts and a desktop app that makes quickly starting or joining a meeting super easy. I've been a long-time user and lover of Zoon but since the rise of working from home that began in 2020 they've added even more incredible features that beef up security for users.
What do you dislike about the product?
As a prolific user who spends roughly 15-20 hours per week on Zoom on average, I wish I had the ability to customize the settings more to my liking. My clients know when I'm recording and not recording and, as a pro user, I would love to be able to turn that off because it also creates an extra audio file when I'm recording podcast episodes.
What problems is the product solving and how is that benefiting you?
My entire business model is 100% virtual and so being able to use Zoom allows me to stay visually connected with clients and my team so that we can communicate effectively to get projects planned, implemented, and finished. I also use Zoom to record my podcast and really love how versatile the software is so that I don't have to pay for multiple single-use products.


    Accounting

Effective & Efficient & Easy - 3E's

  • July 20, 2021
  • Review verified by G2

What do you like best about the product?
easy to use and allows for connection via computer or phone or mobile phone applications
What do you dislike about the product?
the settings that delay connection, if auto admission not setup
What problems is the product solving and how is that benefiting you?
groups can meet without physical presence and allows for safety.


    Roja E.

Good software for setting up online professional meetings

  • July 20, 2021
  • Review verified by G2

What do you like best about the product?
This software is very user-friendly, reliable. It offers easy screen-sharing, good-quality video and audio calls. Besides, it allows up to 100 participants in each meeting. This software offers free 40-minute calls. However, for more than 40 minutes, you need to open a premium account. You can use a virtual background for a better privacy, when you are turning on your camera in the call.
What do you dislike about the product?
Only one person can be heard at a time in Zoom. In a typical zoom call, the audience is muted, and it is tough to get feedback from them. So, the speaker can not modify the speech (pausing, slowing down, etc.) based on the audience's reaction. When the number of users increases, the software tends to freeze, blur, etc.
A new update on this tool: It degraded in quality over time. It used to be so reliable for group calls. Now it is slower, and the video calls are in lower resolution.
What problems is the product solving and how is that benefiting you?
I basically used Zoom for a total of 18 months for setting up online professional meetings. My meetings were with my manager, co-workers, interviewers, and students (online classes). It is a very beneficial medium, especially during the COVID-19 pandemic era. It is very easy to set up, and it is highly secure.
I have also used the Zoom application to connect with my family members for personal use.