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Zoom

Zoom Video Communications, Inc. | 1

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External reviews

9,997 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Brendan K.

The best video conferencing software

  • June 10, 2021
  • Review verified by G2

What do you like best about the product?
What I like about Zoom especially now that we were facing the pandemic restriction, is the fact that we can hold weekly or even daily meetings remotely and it will be as if we are in the same building. I'm also loving the integrations and partnerships that Zoom has come up with in the past few months/years, making it a lot more easier to connect and have remote meetings without any challenges and to make it easier to integrate with other tech stacks we use on a daily basis. In my line of wor, I use Zoom daily for internal meetings and for Discovery Calls with clients, and I have loved the whole experience so far.
What do you dislike about the product?
So far I like everything about Zoom and I have not found anything to dislike.
What problems is the product solving and how is that benefiting you?
Because most people are working remotely, we are holding all meetings online using zoom. It is making our work easier in a way that you can have a meeting with someone who is in a different time zone in different parts of the world. Multiple people can join the meeting as well and I like the fact that Zoom introduced a new feature for changing your background while on a call and you can share your screen as well during the meeting.


    Kristina G.

The name you know

  • June 01, 2021
  • Review verified by G2

What do you like best about the product?
Everyone has heard of Zoom, making it easy for those not as savvy about other options. Very simple to use, and I like that it is integrated with my outlook.
What do you dislike about the product?
There is now a timelimit for talking with just one person. 45 mins isn't always enough and it is very inconvenient to have to resign in just to finish a conversation.
What problems is the product solving and how is that benefiting you?
It helped me share my screen so clients could see what I was referencing instead of me trying to explain over a phone call. It also helped me keep connected to clients when we could not meet face to face.
Recommendations to others considering the product:
It is so easy to use, and if you are sharing with someone not tech-savvy, that is okay; they do not need to be.


    Investment Management

We use Zoom so that we can share our screen. Makes tasks a lot easier to complete.

  • June 01, 2021
  • Review verified by G2

What do you like best about the product?
Connecting with co-workers. Not being able to go to the office and see my co-workers has been challenging. Being able to share screens has made it much easier to complete documents. The zoom website is very easy to use. Setting meetings, cancelling meetings, changing meeting times is very easily done on their website.
What do you dislike about the product?
I wish I could take over my co-worker's computer, but that's a different software.
What problems is the product solving and how is that benefiting you?
Completing forms more quickly because we can share screens. Seeing co-workers, even virtually, keeps us connneted.
Recommendations to others considering the product:
Zoom has been a lifeline since the pandemic. Connecting with co-workers (and family) via zoom has at least given me the opportunity to "see" people. The website is very easy to use and takes only a few minutes to figure out how to maneuver through the screens.


    Surajit C.

Best Software for Business meeting

  • May 29, 2021
  • Review verified by G2

What do you like best about the product?
I used Zoom for my office meeting daily. IT is very user-friendly and very easy to operate. I can join my meeting by using the meeting links. One of the most interesting features I liked about this software is I can handle other computers if they faced some trouble in their environment. Fro daily office meeting is a game-changer for me. The recording is very easy, so later part I can analyze my meeting and share it with other colleagues who have missed the meetings. Here, I can also arrange some safe meetings like password-protected meetings; Zoom has provided some security features for that also.
What do you dislike about the product?
Sometimes I faced lagging in this software. I am not very much sure if it is a network issue or a software issue. Zoom has a customer support feature only in paid version, but when you do then you do not find any customer support in the paid version(Not sure about others, but I have faced this issue). The virtual Background needs to be more realistic.
What problems is the product solving and how is that benefiting you?
I have faced a lot of issues while solving a bug. So, here in this software, I can share my screen with my senior colleague and ask for some help. Sometimes I used zoom meeting recording to analyze my DEV meeting or when I missed my meeting. I am using ZOOM since I joined my current organization for a product review or to deal with customers.
Recommendations to others considering the product:
Zoom is very effective in terms of video calls and audio calls. Screen Sharing options are very powerful in zoom.


    Management Consulting

Zoom your Connections!

  • May 25, 2021
  • Review verified by G2

What do you like best about the product?
My team uses Zoom for group calls, one-on-ones and internal learning sessions. The feature I like the most is the video touch-up and mirror my view options. During the pandemic, when people are working from home and have to do house chores like cooking and cleaning on the side, I found these features very helpful to look presentable during video calls and feel confident. I also use the virtual office backgrounds all the time.
What do you dislike about the product?
I'm not too fond of the restrictions they have with the free and paid basic versions. They have many great features for remote teams, but you can't leverage them unless you have a premium paid version. For example, the meetings automatically end in 45 mins if you don't have a paid version. There's also a restriction on the number of people in your session if you use the free version.
What problems is the product solving and how is that benefiting you?
We use Zoom for all our meetings, and it has been beneficial to us. I use the virtual background and other audio and video features all the time. The different features like virtual whiteboard and breakouts have really helped us collaborate as a team during the pandemic. We also use it to interview candidates and presentations and whiteboarding are pretty easy using zoom.


    Krystle Beauchamp G.

Connected our company through the pandemic and beyond!

  • May 19, 2021
  • Review verified by G2

What do you like best about the product?
ZOOM has an amazing interface that everyone can use, regardless of tech comfort and allows us to connect our employees wherever they are. The interface is simple enough to also not be distracting.
What do you dislike about the product?
The meeting rooms and admitting folks and syncing to streaming platforms can sometimes be cumbersome, but not overwhelming. Some of the application requires a lot of bandwith, which can be difficult for employees who have weak wifi connections or are using cellular data.
What problems is the product solving and how is that benefiting you?
Bringing the right groups of people together that otherwise would have been a logistical nightmare is easy now, thanks to Zoom. The time we gain in the easy scheduling is measurable, and using ZOOM has allowed for greater collaboration overall.


    Civil Engineering

Good

  • May 18, 2021
  • Review provided by G2

What do you like best about the product?
I like because Zoom has huge meeting capacity
What do you dislike about the product?
I am not sure but heard there is security issues
What problems is the product solving and how is that benefiting you?
We are using for company meetings,
Recommendations to others considering the product:
Zoom can accommodate huge participants


    Marcelo B.

ZOOM, GOOD VIDEO CALL TOOL.

  • May 16, 2021
  • Review verified by G2

What do you like best about the product?
It is a tool that allows you to carry out work meetings via video call in a simple way. Although sometimes it is not very stable regarding the online connection between several people, it is advantageous. In my case, I employed it only like a family and not for an online job company.
What do you dislike about the product?
I am concerned about privacy and protection shields when using the tool. It has been public knowledge that he had computer security flaws.
What problems is the product solving and how is that benefiting you?
Obtaining great advantages in video conferences as long as you have an excellent audio and video system pre-installed in the office, ZOOM is a very versatile tool to carry out any remote work meeting. 100 percent effectiveness. Without a doubt, it is highly recommended over its GM competition.
Recommendations to others considering the product:
As I have already mentioned, when you are genuinely reliable with your computer security shields, they will undoubtedly be a global success!


    Marketing and Advertising

Friendly Video Platform With Good Options

  • May 10, 2021
  • Review verified by G2

What do you like best about the product?
Zoom provides multiple options - backgrounds, filters, ability to manage video calls, etc. You can customize backgrounds, your name, take polls, and use to record for use later on other platforms.
What do you dislike about the product?
I don't like the limits around number of participants - and ability to easily add music to background while on video as the meeting/event leader. I've had to get a separate Rodecaster Pro to have clear audio, music, and sounds.
What problems is the product solving and how is that benefiting you?
The ability to expand my business globally without traveling. The ability to record video and download it for use on separate platforms. The need for as close to face-to-face communication as is possible.


    Christopher P.

IT System Administrator

  • May 05, 2021
  • Review verified by G2

What do you like best about the product?
zoom has become a staple in video conferencing. Its been well adapted by users and is particularly stable. there are routine security udpates that occur regularly. Zoom does a good job notify customers of updates and outages. Its noteworthy to mention that they did a good job of helping out small businesses with licenses during the pandemic period. Our business was able to get an extension on having 1 hour meetings after the period had ended. Good customer service Zoom.
What do you dislike about the product?
Zoom settings and configuration can get a bit cumbersome over a period of time. If you need very granular controls, Zoom may change or remove certain features which will make you have to adjust. most of the time this isnt a bad thing but there have been a few instances during the pandemic period where this was causing stress on our security protocols. Finding certain features can get moved around in the settings.
What problems is the product solving and how is that benefiting you?
Zoom in applying their 45-minute limit on basic licenses. This was lifted in 2020. We are now using our own proprietary software for conducting online lessons. We ended up upgrading to pro licenses to keep our 1-hour meetings.
Recommendations to others considering the product:
Take the time to learn the security features. They will constantly change so you need to be prepared to update often.