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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Computer & Network Security

Zoom Workplace

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
zoom workplace help my company To increase and ease communication between employees from anywhere
What do you dislike about the product?
I didn't notice any I didn't notice anything that wasn't good.
What problems is the product solving and how is that benefiting you?
Ease of communication with employees


    Information Technology and Services

Good platform to collaborate

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
It is best tool to collaborate and have business meetings.
Best thing is the ease of joining any meeting using id and passcode.
We can easily share screen , control the other’s screen with minimum lag and best user experience
What do you dislike about the product?
I didn’t find any cons of zoom workplace till yet.
What problems is the product solving and how is that benefiting you?
In our office we cannot use teams Audio . It is blocked due to bank restrictions.
So we use zoom Audio for all our business meetings outside.
It provides seamless experience to share the screen and to collaborate with each other. Very useful product


    Gerardo Adrián M.

Zoom Workplace is a reliable tool for everyday tasks, especially for live online classes.

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
I've been using Zoom Workplace regularly for synchronous online classes, and it’s been a great experience. It allows real-time interaction with students, smooth presentation sharing, and a stable connection that supports clear communication throughout the session.

As a teacher, I appreciate the built-in tools that help manage class time and engagement. The timer feature is perfect for keeping activities on track, and the student reactions—like raising hands, emojis, or quick feedback—make it easier to maintain an interactive environment without constant interruptions.

Screen sharing is seamless, and the annotation tools are especially helpful when explaining content visually. Overall, Zoom Workplace is a practical, all-in-one solution that works great for daily teaching and professional tasks.
What do you dislike about the product?
While Zoom Workplace offers many helpful features for online synchronous classes—like screen sharing, student reactions, and timers—I've found that many educators aren't fully aware of how to use these tools effectively.

The platform has great potential for dynamic, engaging classes, but without proper training, most teachers end up using only the basics. I wish there were more structured training sessions or tutorials specifically aimed at educators to help them design better class dynamics and use Zoom’s tools to their full potential.
What problems is the product solving and how is that benefiting you?
I've been using Zoom Workplace regularly for synchronous online classes, and it’s been a great experience. It allows real-time interaction with students, smooth presentation sharing, and a stable connection that supports clear communication throughout the session.


    Ricky H.

Work or Personal, great application.

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
Its flexibility to use for work and personal, data retention within individual or group messages. I use on a daily basis with multiple coworkers for messaging and calls. The integration with Google Suite has made scheduling meetings much easier.
What do you dislike about the product?
Not much springs to mind. It performs as it should. But I guess I would say it would be nice if I didn't have to fix my sound settings everything I wanted to share a screen to play a video.
What problems is the product solving and how is that benefiting you?
Almost a one-stop-shop for communication with our teams.


    Stacey S.

User friendly and intutitive

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
I like the ease of use with Zoom; it's very user-friendly. I also like that the controls are always avaiable when in a meeting, and nothing is hidden from view unless you want it to be.
What do you dislike about the product?
I don't have anything I dislike about zoom.
What problems is the product solving and how is that benefiting you?
Zoom is helping me connect with people using different formats such as chat, virtual meetings, whitboarding (with templates) etc. I find it can be used easily by individuals outside my organization as well through a simple login process.


    Transportation/Trucking/Railroad

Zoom Workspace is easy to use

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
It is very easy to have an ad hoc meeting with Zoom Workplace
What do you dislike about the product?
The only downside to Zoom Workplace is I have the free account and it times out at 40 minutes. Make sure you get the paid account if you intend to use it often
What problems is the product solving and how is that benefiting you?
I use Zoom to demonstrate DMS processes with remote workers


    Camilo M.

Excellent unified communications tool

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
I really like how easy the tool is to use. it's very visually friendly and intuitive
What do you dislike about the product?
the short time limit for unpaid accounts
What problems is the product solving and how is that benefiting you?
the biggest advantage is that it solved communication for all of us who work remotely


    Aldis C.

Best app for all type of work related to calling and texting as well as meetings

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace is one of the easiest apps I have used during my work experience. It provides easy calling and texting features. Furthermore, it does not have lag problems like other apps and has clear and smooth calling and meetings. It's easy to implement your workforce and get things done accordingly. It has best customer support. Also it's easy interface provides the user to use it frequently as well as it give easy integration.
What do you dislike about the product?
There is nothing to dislike about Zoom Workplace, but sometimes it takes time to open the application.
What problems is the product solving and how is that benefiting you?
Zoom Workplace effectively solves many workplace communication problems with the merger of messaging, phone, and meetings under one easy-to-use platform; it streamlines team collaboration. The best advantage to me has been the reliability and quality of video conferences and telephone calls. It also removes the need to toggle between applications, which reduces time and interferes less with workflow. Overall, it has greatly facilitated team connectivity and productivity.


    SAI P.

Well deserved app for video call

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
Simple yet comfortable and makes even super usable
What do you dislike about the product?
Nothing as of now I didn't see anything now
What problems is the product solving and how is that benefiting you?
Faster than any other apps


    Financial Services

Great to use for outside meetings

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
Ease of using with individuals outside the company
What do you dislike about the product?
Overall that it is not integrated more - we use Teams for internal a lot
What problems is the product solving and how is that benefiting you?
It helps us connect with individuals outside of the company for video conferencing