Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Live video calls
What do you like best about the product?
One thing I really like about Zoom Workplace is how it’s bringing all collaboration tools.
What do you dislike about the product?
Yes, share full screen is not working properly from last few days, shows multiple screens and unable to see clearly.
What problems is the product solving and how is that benefiting you?
We meet our clients online and record the conversation for future reference.
Strong Video Conferencing
What do you like best about the product?
Zoom was around and strong before the pandemic. So it's even better now. It has great imaging too.
What do you dislike about the product?
Some of the security changes have deterred the smooth running of the app thought they are better now.
What problems is the product solving and how is that benefiting you?
Having employees around the world, we have used it for team meetings. And we use it to work with our customers. It is excellent for training meetings.
Recommendations to others considering the product:
It works well, and it allows recording, which we also use. I have used it for several years, and it is my go-to.
Zoom Review
What do you like best about the product?
It is reasonably simple to use and a cost-effective solution for remote meetings and presentations. The screen sharing feature works well across multiple devices and is a reasonable tool.
What do you dislike about the product?
It is difficult to initially navigate the settings. Finding and changing settings is not intuitive for new users. Sound quality could be improved especially for people using phones to interact on Zoom.
What problems is the product solving and how is that benefiting you?
We are conducting meetings between remote offices and give presentations to distant clients.
Recommendations to others considering the product:
A zoom is a reasonable tool for businesses and small group meetings.
Great for Personal Use, Meetings and Virtual Events
What do you like best about the product?
It's an easy-to-use platform with many great functionalities. I've used it personally and professionally, including setting up our webinar and conference events. The level of customization it allows makes for a unique experience each time. Reporting is also thorough. On a personal level it is easy to navigate no matter the technical level of the person.
What do you dislike about the product?
I wish the Survey questions could be put into the template of a webinar so I don't have to redo them for each event. It is a time-suck. Additionally, I would like to be able to download all reports in one click vs. having to download each one individually. Some of the preferences are difficult to navigate and take some adjusting on the go to figure out. Support has overall been helpful but there have been several times when answers provided did not match questions asked (or documentation provided was incomplete).
What problems is the product solving and how is that benefiting you?
We run virtual events and webinars, which used to be hosted through the clunkier GoToWebinar system. As a meetings solution, it is also superior to anything else we've tried in the past. I also needed a good personal solution for connecting with family and friends long distance, especially in the 2020 pandemic. This proved to be a solid solution all around, from professtional use as a host, personally as an attendee, and intimately between family and friends.
Recommendations to others considering the product:
I would suggest giving this a try first before exploring other solutions. There isn't much the platform can't accomplish.
The best video conferencing software
What do you like best about the product?
What I like about Zoom especially now that we were facing the pandemic restriction, is the fact that we can hold weekly or even daily meetings remotely and it will be as if we are in the same building. I'm also loving the integrations and partnerships that Zoom has come up with in the past few months/years, making it a lot more easier to connect and have remote meetings without any challenges and to make it easier to integrate with other tech stacks we use on a daily basis. In my line of wor, I use Zoom daily for internal meetings and for Discovery Calls with clients, and I have loved the whole experience so far.
What do you dislike about the product?
So far I like everything about Zoom and I have not found anything to dislike.
What problems is the product solving and how is that benefiting you?
Because most people are working remotely, we are holding all meetings online using zoom. It is making our work easier in a way that you can have a meeting with someone who is in a different time zone in different parts of the world. Multiple people can join the meeting as well and I like the fact that Zoom introduced a new feature for changing your background while on a call and you can share your screen as well during the meeting.
The name you know
What do you like best about the product?
Everyone has heard of Zoom, making it easy for those not as savvy about other options. Very simple to use, and I like that it is integrated with my outlook.
What do you dislike about the product?
There is now a timelimit for talking with just one person. 45 mins isn't always enough and it is very inconvenient to have to resign in just to finish a conversation.
What problems is the product solving and how is that benefiting you?
It helped me share my screen so clients could see what I was referencing instead of me trying to explain over a phone call. It also helped me keep connected to clients when we could not meet face to face.
Recommendations to others considering the product:
It is so easy to use, and if you are sharing with someone not tech-savvy, that is okay; they do not need to be.
We use Zoom so that we can share our screen. Makes tasks a lot easier to complete.
What do you like best about the product?
Connecting with co-workers. Not being able to go to the office and see my co-workers has been challenging. Being able to share screens has made it much easier to complete documents. The zoom website is very easy to use. Setting meetings, cancelling meetings, changing meeting times is very easily done on their website.
What do you dislike about the product?
I wish I could take over my co-worker's computer, but that's a different software.
What problems is the product solving and how is that benefiting you?
Completing forms more quickly because we can share screens. Seeing co-workers, even virtually, keeps us connneted.
Recommendations to others considering the product:
Zoom has been a lifeline since the pandemic. Connecting with co-workers (and family) via zoom has at least given me the opportunity to "see" people. The website is very easy to use and takes only a few minutes to figure out how to maneuver through the screens.
Best Software for Business meeting
What do you like best about the product?
I used Zoom for my office meeting daily. IT is very user-friendly and very easy to operate. I can join my meeting by using the meeting links. One of the most interesting features I liked about this software is I can handle other computers if they faced some trouble in their environment. Fro daily office meeting is a game-changer for me. The recording is very easy, so later part I can analyze my meeting and share it with other colleagues who have missed the meetings. Here, I can also arrange some safe meetings like password-protected meetings; Zoom has provided some security features for that also.
What do you dislike about the product?
Sometimes I faced lagging in this software. I am not very much sure if it is a network issue or a software issue. Zoom has a customer support feature only in paid version, but when you do then you do not find any customer support in the paid version(Not sure about others, but I have faced this issue). The virtual Background needs to be more realistic.
What problems is the product solving and how is that benefiting you?
I have faced a lot of issues while solving a bug. So, here in this software, I can share my screen with my senior colleague and ask for some help. Sometimes I used zoom meeting recording to analyze my DEV meeting or when I missed my meeting. I am using ZOOM since I joined my current organization for a product review or to deal with customers.
Recommendations to others considering the product:
Zoom is very effective in terms of video calls and audio calls. Screen Sharing options are very powerful in zoom.
Zoom your Connections!
What do you like best about the product?
My team uses Zoom for group calls, one-on-ones and internal learning sessions. The feature I like the most is the video touch-up and mirror my view options. During the pandemic, when people are working from home and have to do house chores like cooking and cleaning on the side, I found these features very helpful to look presentable during video calls and feel confident. I also use the virtual office backgrounds all the time.
What do you dislike about the product?
I'm not too fond of the restrictions they have with the free and paid basic versions. They have many great features for remote teams, but you can't leverage them unless you have a premium paid version. For example, the meetings automatically end in 45 mins if you don't have a paid version. There's also a restriction on the number of people in your session if you use the free version.
What problems is the product solving and how is that benefiting you?
We use Zoom for all our meetings, and it has been beneficial to us. I use the virtual background and other audio and video features all the time. The different features like virtual whiteboard and breakouts have really helped us collaborate as a team during the pandemic. We also use it to interview candidates and presentations and whiteboarding are pretty easy using zoom.
Zoom is necessary in today's virtual world.
What do you like best about the product?
I like the video polishing feature that allows you to filter your screen.
What do you dislike about the product?
The video screen sharing option is a little difficult to use.
What problems is the product solving and how is that benefiting you?
Zoom allows you to have facetime with your coworkers, boss etc. when not together.
Recommendations to others considering the product:
Download the zoom application for Mac.
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