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Zoom

Zoom Video Communications, Inc. | 1

Reviews from AWS Marketplace

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External reviews

9,998 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Willis T.

Zoom Workplace gives me a reliable dashboard to access my business communication tools

  • October 20, 2019
  • Review verified by G2

What do you like best about the product?
I have easily integrated google calendar and can see everything I need in one dashboard
What do you dislike about the product?
I don't have any complaints at this time.
What problems is the product solving and how is that benefiting you?
Provides a reliable means of conducting business meetings and events, saving travel costs and providing digital records.


    Patrick K.

Zoom always gives me a wow experience. It gave me confidence to schedule international calls.

  • October 18, 2019
  • Review verified by G2

What do you like best about the product?
Uninterrupted time with client. The clarity of voice is guaranteed while using Zoom as compared to others.
What do you dislike about the product?
Internet is a must. In case of no internet or power outage,then there is no call. This is a big problem in some areas.
What problems is the product solving and how is that benefiting you?
Small group meetings.
The ease of organizing meetings


    Marketing and Advertising

User friendly - needs more pazzaz

  • October 18, 2019
  • Review verified by G2

What do you like best about the product?
After the app is loaded, it's just a click away from meeting time, so very user friendly.
What do you dislike about the product?
Ability to unmute as host. Most invitees are not familiar and using their phones, and have a difficult time unmuting. As host you can mute, why not be able to unmute?
What problems is the product solving and how is that benefiting you?
The free version is actually great if you're not going over the allotted 45 minutes, and not including more than the maximum number of invitees. For a paid system, I'd like a bit more pazzaz. I love seeing the updates for avatars etc. Making it fun to have these meetings.
Recommendations to others considering the product:
Recordings are difficult to find after time, it's not synced with Hubspot, so check out your CRM if you want to have copies of the recording with the organizations you're meeting with.


    John W.

Zoom an excellent video conference solution

  • October 15, 2019
  • Review verified by G2

What do you like best about the product?
Zoom is user friendly and enables parties from all over the world to join, meet and discuss. The ability to share your screen, present important demos and voice call with a large group is excellent. In addition, I like that Zoom offers the most user friendly interface for the other attendees on the calls. If one of the attendees needs to share their screen or face, Zoom works perfectly every time. I have found other video conferencing apps struggle with this and the host is usually stuck trying to figure out how to allow for someone other than themselves to share their screen.
What do you dislike about the product?
Zoom does have some issues with connectivity. I have frequent microphone issues and have dropped a few calls along the way. I am not a fan of the new waiting room feature. This feature was auto-enabled and caused some delays for my guests in joining calls and meetings. Once i adjusted my settings, this was no longer an issue, but it did cause a few delays at first.
What problems is the product solving and how is that benefiting you?
Post Pandemic it has unlocked the new way of doing business and running a business. Zoom really is the only tool to compete with Teams. Its ease of use, excellent interface and intuitive design is something I really love. We use it to meet with clients to share with them about our new services and technology offerings. It enables us to meet with future and current clients to discuss how our solution is going to make their lives easier.
Recommendations to others considering the product:
I have used numerous solutions and would vote this as the best. It's consistent, easy to use and gets the job done effectively.


    Parakh S.

Good Software for Video Meetings.

  • October 10, 2019
  • Review verified by G2

What do you like best about the product?
Good user interface with ease of work flow and a better user experience.
Easy to use UI with a bunch of options like schedule a meeting and screen sharing.
What do you dislike about the product?
Unlike google meet it has some restrictions which made me switch from zoom to google meet, like the max numbers if participant
What problems is the product solving and how is that benefiting you?
Zoom made my work life so much easier with better connectivity for meetings.


    John P.

Best way to conduct online meetings

  • October 03, 2019
  • Review verified by G2

What do you like best about the product?
Easy to login, doesn’t require a login. Can flip between screen share and camera-views easily.
What do you dislike about the product?
Nothing major. I feel Microsoft teams will just absorb video conferencing in the future in my company as it also does video meetings. Not sure if zoom integrates w chat tools well to minimize that but in general it won’t make sense to use a video conf tool that’s not connected to the main company chat.
What problems is the product solving and how is that benefiting you?
Remote meetings and collaboration


    Alexis F.

My goto tool for video conferencing!

  • September 26, 2019
  • Review verified by G2

What do you like best about the product?
Zoom is very fluid, and can be used anywhere. Team members not near a computer can use the call in feature from wherever they are situated- international or domestic. You can file-share with your group, record all calls. You can set up recurring calls, send out calendar invites from the app without you having to resort to using another platform.
What do you dislike about the product?
Zoom is a great tool. The free version limits your calls to about 40 minutes. It's best to invest in the full version. It's worth the investment.
What problems is the product solving and how is that benefiting you?
Zoom has bridged the gap in meeting sessions. You no longer need to meet "in person" . You can meet virtually from wherever you are, the car, park, beach, back yard, overseas, grocery store.. It has made it easier to get all team members together. You can even use the screen sharing system to collaborate on presentations.
Recommendations to others considering the product:
Zoom is very reliable and provides a great user experience, even if you are a novice.


    Keith H.

Great Conference Software. High Quality Video and Consistent Performance.

  • September 24, 2019
  • Review verified by G2

What do you like best about the product?
Easy to use and works well. Generally no issues for prospects jumping on. Video works well and is usually very high quality. Zoom Rooms are pretty neat but a little more complicated to keep working.
What do you dislike about the product?
Nothing really. I've used plenty of other platforms and Zoom is my favorite.
What problems is the product solving and how is that benefiting you?
Makes it easy to set up video and web conferences. Video works well and it makes it nice for remote workforces.
Recommendations to others considering the product:
Look at how easy it is for people not on the zoom platform to join and access meetings and how consistent voice and video is.


    Telecommunications

Best Communication Tool

  • September 18, 2019
  • Review provided by G2

What do you like best about the product?
Its easy and efficient interface always attracts me . I have used it for video as well as audio meetings and it goes along so well.
What do you dislike about the product?
Its a great plateform for meetings and i didn't see any drawback. Nothing to dislike.
What problems is the product solving and how is that benefiting you?
Meetings and trainings
Recommendations to others considering the product:
Highly recommended


    Automotive

High performance for big events and great features for our company and customer daily meetings

  • September 17, 2019
  • Review verified by G2

What do you like best about the product?
1. We have been using Zoom for years as part of our company, organizing events and meetings on a periodic basis.
2. Have a generous free account so you can send invitations outside your organization to anyone and they will be able to attend.
3. Competitively priced paid plans.
4. A lot of features for the organizer, able to record, mute participants and start/stop sharing and participants as well.
5. Easy to use since the application works on different platforms, phones android, ios, and also desktops.

I also love that it comes with four different variations so it can be customized based on our organization's needs. I like the HD video and voice quality. Private and group chats are also one of unique features.
What do you dislike about the product?
1. It doesn't provide dialing numbers for toll-free.
2. For video sharing you need high bandwidth, which can be optimized by enabling different video quality.
3. I don't like the free and pro plans have limited options like time limits to 40 minutes if the presenter is not there, sometimes the presenter just leaves the meeting, and then we all are kicked out.
4. I hope the protection is increased as SSL is not enough for some events and confluences.
What problems is the product solving and how is that benefiting you?
1. Organizing Periodic meetings and team events.
2. Great for our organization's size we work with different companies so link sharing is perfect and everyone even outside the organization can join.
Recommendations to others considering the product:
All in all, I believe Zoom is a great video conferencing software option compared that has a lot to offer in terms of value. Its Meeting Lock functionality, where administrators can pick and choose more carefully when participants are allowed to enter the room.