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Zoom

Zoom Video Communications, Inc. | 1

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External reviews

9,998 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Computer Software

Zoom Platform

  • September 11, 2019
  • Review verified by G2

What do you like best about the product?
Zoom can generate a unique link to everyone invited to a meeting. This link is accessibly only to those who receive it which is great in order to prevent cybersecurity.
What do you dislike about the product?
Zoom dislikes, the settings are a little hard to get used to. They are not as user friendly as I imaged them to be. Some of these zoom setting examples would be changing the host or muting the audio for attendees.
What problems is the product solving and how is that benefiting you?
Zoom is allowing the world to get connected since it allows over 100 users to stay in touch with the click of a link. You're able to see everyone's faces and not just a few, which is great for engagement and participation purposes.

    Biotechnology

Reliable, accessible, and flexible video conferencing

  • September 08, 2019
  • Review verified by G2

What do you like best about the product?
Support for a native linux client made this product stand out. They offer native clients for all OSs and a web client. Sophisticated features if you need them, but above all the quality is reliable.
What do you dislike about the product?
Interface not quite as elegant as gotomeeting but I'm sure it will improve over time. Just an aesthetic complaint, doesn't affect functionality.
What problems is the product solving and how is that benefiting you?
We use audio and video conferencing with customers across the globe, as well as internally. We had been using another platform that was easy to use but had inconsistent quality. The main bonus with Zoom is that the quality has been reliable and that makes us confident putting it in front of our customers.

    Oralia A.

A MUST for work from home professionals!

  • September 06, 2019
  • Review verified by G2

What do you like best about the product?
This program is easy to use and very reasonably priced. I can't do without it!

It's always a great idea to see your clients when speaking to them. Why just call when you can see them and talk to them. You can also record the session for future review/use.
What do you dislike about the product?
Unfortunately, Zoom eliminated spell check in the chat!
What problems is the product solving and how is that benefiting you?
No particular problem was solved. I believe clients feel more comfortable when they can see me and can relate better to my coaching.
Recommendations to others considering the product:
This is a must if you're a coach, or have non-local customers. It's always good to put a name with a face!

    Pranita D.

Zoom Review

  • September 06, 2019
  • Review verified by G2

What do you like best about the product?
I understand how to join zoom meeting and work in it. But when I am using it myself it's going hard to submit proper images , writing material, sharing screen, add audios etc. I want to ask is there any way to learn it immediately.?
It's very nice platform to learn and interact our important business person. I think it's completely secure.
What do you dislike about the product?
Not getting how to add third person from another place for speech. How to use images or screens or boards to teach? It must have to improve immediately.
What problems is the product solving and how is that benefiting you?
Nowadays zoom is good for all business. It is solving so many problems. It is better to us to arrange meetings from all around the world. But I didn't have used it for my business.
Recommendations to others considering the product:
Nice software to every age group handlers.

    Education Management

Excellent way of communication for Video conferencing and Business Meetings

  • September 06, 2019
  • Review verified by G2

What do you like best about the product?
Zoom is the most ultimate application used by most of the people for video conferencing and screen sharing.I like this application as it is very easy to use and the user interface is very good.This app gives great quality of video and supports as many as people to join in a conference.This app gives good support and help.It provides an option to chat with the people who are in conference.File sharing is very good in this application.
What do you dislike about the product?
I have only few issues with this application,it does not allow many people to join in the free version of this application.
This app provides to record videos in a format which many are not interested to use that format.and sometimes the customer service is not so good.and we cannot share a file in the chat.
What problems is the product solving and how is that benefiting you?
It solves many of our university problems,now it is easy to share our views,ideas among our colleagues and teachers.our university uses this application to say classes.This provides good video quality feature and audio quality.It is very useful to communicate with people who are at long distance
Recommendations to others considering the product:
I would recommend zoom for video conferencing as it was very better way to use than many other apps.
Zoom gives very good audio and video quality.I would recommend this app while studying with friends who are far a distance.It is very simple and easy to use.Price of this application is very much affordable.I would ask everyone to use this app and enjoy it.

    Non-Profit Organization Management

Zoom is so helpful

  • July 31, 2019
  • Review provided by G2

What do you like best about the product?
Zoom is really helpful for when I am working remotely. It truly makes me feel like we are all working together and makes for such an easier work day
What do you dislike about the product?
I do think it’s not as helpful as Skype but only because it’s not as connected to all of my other office technology. If they can achieve that it would be a great piece of technology to have
What problems is the product solving and how is that benefiting you?
As we work remotely and so much of our work is team based, it is very helpful to Ben able to communicate in real time as a group setting with the chat and video features

    Natalee K.

Zoom keeps me connected

  • July 28, 2019
  • Review verified by G2

What do you like best about the product?
Accessibility from anywhere on just about any device. So helpful during the pandemic. Meeting safely.
What do you dislike about the product?
No real down side to using Zoom or I haven't found one yet. We will continue to use.
What problems is the product solving and how is that benefiting you?
Face to face meetings great! Remain connected during the pandemic.
Recommendations to others considering the product:
Great reliability and easy access for face to face communication.

    ADAMS ABIOLA I.

Smooth conference video app

  • July 17, 2019
  • Review provided by G2

What do you like best about the product?
The app is very handy for conference call and it's arguably the best video call app of this era. you can share your screen with the group of people you're chatting with and I can accommodate a large number of participants.
What do you dislike about the product?
The android interface is not improved with the latest android Os interface.
What problems is the product solving and how is that benefiting you?
I tried to use it to solve video conferencing issue, and it did it perfectly
Recommendations to others considering the product:
It's arguably the best conference and webinar app

    Non-Profit Organization Management

Great Way to connect with people

  • July 17, 2019
  • Review verified by G2

What do you like best about the product?
I like that it's easy to use and I like that there is a share screen where I can request for control of their screen.
What do you dislike about the product?
Nothing so far. I am still trying to use all the feature in Zoom.
What problems is the product solving and how is that benefiting you?
In-person meeting with staff who are not in the same location. Quick meeting with the ability to view staff's screen.
Recommendations to others considering the product:
Zoom is great for webinar meetings. Its computer and phone features make it easy for everyone to join in. I really recommend trying Zoom if anyone is considering using webinars for any training meeting.

    Pauline P.

Zoom always reliable and easy to use

  • July 04, 2019
  • Review verified by G2

What do you like best about the product?
Zoom is easy for everyone to understand and it is easy to use.
What do you dislike about the product?
I have an account set up on my gmail account but can't figure out how to log in with my preferred email address. It's an extra step every time I set up a meeting.
What problems is the product solving and how is that benefiting you?
Most clients seem to know how to get on a Zoom call so easy to provide tech support. I love being able to meet via Zoom. It saves travel time, parking and I love always being on time.
Recommendations to others considering the product:
Keep your other conference meeting software as a back-up until Zoom sorts out their bugs.

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