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Excellent
What do you like best about the product?
Sound quality, ease of use, screen sharing, the ability to host meetings without being present (i.e. set up an automatic host and then let participants join without having to be manually let in).
What do you dislike about the product?
More granularity in managing permissions would be helpful. For example, allowing participants to record without the host's permission (i.e., allowing people to start a recording without the host having to be present and give permission manually).
What problems is the product solving and how is that benefiting you?
Call quality is better than Skype for Business. Connecting is easier too. The screen sharing runs smoothly, which is a major plus. Unfortunately, it doesn't seem to work in some countries, so we often have to switch to Google Meet to accommodate participants who have trouble downloading the Zoom app or who can't connect via the web. The installed app can be a bit cumbersome to work with, but on the plus side, has a lot of features. It would be great if it allowed more management of permissions so the user / admin doesn't have to switch between the installed desktop app and the web browser account page.
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It's great and I love being able to see and talk to people
What do you like best about the product?
Ability to connect with people across the country and see and hear them. Being able to share the screen and do break out rooms
What do you dislike about the product?
The video is sometimes glitchy and the actually of the sound goes in and out. Doesn't happen very often though.
What problems is the product solving and how is that benefiting you?
Being able to connect with people any where across the country and build a business. People get to see and feel the type of person you are as opposed to just over the phone.
Effective, has everything I need
What do you like best about the product?
Gotten way better over the last few years. Love the interactivity (like whiteboarding), emoji replies, and breakout features. What I really need in a virtual meeting is ways to help people interact and engage.
What do you dislike about the product?
As a hustling entrepreneur, honestly... the pricing. It's a great tool but the cost is not insignificant. And even if I wanted to select something else for this reason, unfortunately everyone else uses / expects Zoom, so it's a must have for my business now.
What problems is the product solving and how is that benefiting you?
Easy meeting option that's easy enough for clients to use. Has great interactivity features that keep people engaged (in a time where people are virtually overloaded)
Recommendations to others considering the product:
Make sure clients using it for the first time try to access the meeting early, ahead of the meeting, so they have time to set up (as with any other web conferencing option).
zoom its cool, easy to use and friendly, it could be use with large group of people, also business
What do you like best about the product?
you can have a lot of people at the same time and you can moderate the conversations
What do you dislike about the product?
I have not encountered anything as a user that I dislike about Zoom. I would recommend it for companies and also for friends., is not expensive and you get a good and professional platform. every bussines during this pandemic time, used it with good results.
most of the business meetings were held here. the only thing i dont like its that the invitation process its not friendly. i could be a lot easier in order to avoid explaining people how to use it, also to shut down the microphones to avoid people talking at the same time
most of the business meetings were held here. the only thing i dont like its that the invitation process its not friendly. i could be a lot easier in order to avoid explaining people how to use it, also to shut down the microphones to avoid people talking at the same time
What problems is the product solving and how is that benefiting you?
meetings with large group of people.
Recommendations to others considering the product:
I love it, its easy and you can manage a lot of people at the same time
Still the number 1 video conf platform out there in my opinion
What do you like best about the product?
Easy to use, very fast to fire up (as opposed to other solutions out there) and video is very neat and clear. They've been adding a lot of features in the past months since the pandemic changed the game for everyone, and it's much more stable than other platforms (include Teams and Google Meet in my opinion), but most importantly, it gives my customers a way easier way to connect and participate in meetings.
What do you dislike about the product?
There's not a lot at this point I don't like. If anything I wish the streaming experience from zoom into other platforms (like linkedin live) was smoother, but I am not sure I can blame that on zoom. I would love to be able to use a higher resolution cam (like 4k) that actually looks like one too, but I reckon my internet connection and my laptop also need an upgrade.
What problems is the product solving and how is that benefiting you?
It's making it very easy for me to meet with anyone I work with or for. I can do webinars, I can invite customers for 1:1s and can even hold quick calls and meetings without needing to dial. It's just one click and I'm there!
Recommendations to others considering the product:
There's plenty of options if you need teleconference / videoconference / webinars but not as many that gather all 3 at a very convenient price. Give it a try. It hasn't let me down in the almost full year I've been using it, and that's a lot to say honestly as I'm quite the tester.
ideal for Birthday and Christmas parties
What do you like best about the product?
I can meet up with family and friends all over the planet for support meetings, classes, or holiday events.
What do you dislike about the product?
sometimes we have experienced "Zoom Bombings" in which some troll said inappropriate things and traumatized our techie.
What problems is the product solving and how is that benefiting you?
I am able to take business classes online, as well as Ancient Secrets Academy courses and Imaginative Storm webinars, among other events.
Recommendations to others considering the product:
if you are at all into video conferencing with a group or another individual, go get Zoom
simple and effective
What do you like best about the product?
I love their google calendar integration , the video quality when sharing your screen is great.
What do you dislike about the product?
there is one feature where you can have a permanent link where people can enter and go and that is a problem when you run over between meeting because another prospect can come in a private conversation with another meeting you are still in.
What problems is the product solving and how is that benefiting you?
video conference meetrings
Recommendations to others considering the product:
get the google chrome extension , thats a must have
The most reliable and user firendly!
What do you like best about the product?
Easy to use, great video, crisp sound. Stable platform with lots of add-ons and features. A great place to meet, teach, connect and share with others. I enjoy using Zoom!
What do you dislike about the product?
Need more ways to present seamlessly - adding videos, slides etc
What problems is the product solving and how is that benefiting you?
Everyone uses Zoom, easy to use, and no tools are needed.
The best personal & professional gateway - connector on the planet TO DATE!
What do you like best about the product?
Audio/Visual, Clear Robust/ easily accessed with clear directions that even "elderly & children" can follow
Recordability/share screen ability - this is brilliant and so needed for the training room environment we use
Easy to learn and use - I was using ZOOM a good 2 years before COVID started, I was tired of the competition, and it's lack of interest in tackling the challenges
I also didn't want to have to use several different platforms, Webinars, and connections, and I didn't want to be limited by classroom sizes to the degree we were previously, even with paid account (SKYPE)
The connections with other systems were not reliable and it seemed most fragile when it was absolutely needed!
Getting my groups to engage through ZOOM at first was challenging... partially they didn't like being held to silence! Which was another great tool to help presentations move along in the timelines allowed
Eventually, with COVID it forced the world to virtual connections and I was really happy to be ahead of the game and easily step into the new roles helping our business continue when things were really challenging
PS: While your PS is great too, and I'll keep it here as well, my PS is I have been a sales advocate for ZOOM and the ZOOM team since the very beginning. I feel like I should have shares in the company, at the least, if not be on the payroll!
(Just have to add this I LOVE ZOOM really really I do. It's changing the way I deliver my programs it's giving me new customers in new countries, and it's amazing, and I'm so glad I have it to help my business grow Thank you Development Team!)
Recordability/share screen ability - this is brilliant and so needed for the training room environment we use
Easy to learn and use - I was using ZOOM a good 2 years before COVID started, I was tired of the competition, and it's lack of interest in tackling the challenges
I also didn't want to have to use several different platforms, Webinars, and connections, and I didn't want to be limited by classroom sizes to the degree we were previously, even with paid account (SKYPE)
The connections with other systems were not reliable and it seemed most fragile when it was absolutely needed!
Getting my groups to engage through ZOOM at first was challenging... partially they didn't like being held to silence! Which was another great tool to help presentations move along in the timelines allowed
Eventually, with COVID it forced the world to virtual connections and I was really happy to be ahead of the game and easily step into the new roles helping our business continue when things were really challenging
PS: While your PS is great too, and I'll keep it here as well, my PS is I have been a sales advocate for ZOOM and the ZOOM team since the very beginning. I feel like I should have shares in the company, at the least, if not be on the payroll!
(Just have to add this I LOVE ZOOM really really I do. It's changing the way I deliver my programs it's giving me new customers in new countries, and it's amazing, and I'm so glad I have it to help my business grow Thank you Development Team!)
What do you dislike about the product?
I'd like better screen backgrounds within ZOOM itself. I've made my own via other systems, however, ZOOM could be more helpful in this, not just wavy ocean breezes and blurred screen backdrops...
Suggesting : Classrooms of the future back grounds, Videos similar to our desktops that could float our marketing behind the presenter
Easier and better sound inclusion. When we have two trainers or use music and voice overs it's terrible and at the mixing level for producing it, they are so bad we often just have to redo the piece anyway
Also the new feature for the presenter to be IN THE PRESENTATION is awesome, but tricky to use, some more thought needs to go into this - it's both useful and helps keep the focus on the trainer - PowerPoint is now doing similar -
I love the new features in the Whiteboard... great stuff, what I don't understand is why it's not the whiteboard coming up in my ZOOM account when I share screens?
Suggesting : Classrooms of the future back grounds, Videos similar to our desktops that could float our marketing behind the presenter
Easier and better sound inclusion. When we have two trainers or use music and voice overs it's terrible and at the mixing level for producing it, they are so bad we often just have to redo the piece anyway
Also the new feature for the presenter to be IN THE PRESENTATION is awesome, but tricky to use, some more thought needs to go into this - it's both useful and helps keep the focus on the trainer - PowerPoint is now doing similar -
I love the new features in the Whiteboard... great stuff, what I don't understand is why it's not the whiteboard coming up in my ZOOM account when I share screens?
What problems is the product solving and how is that benefiting you?
Serving our clients via ZOOM is lifesaving- business saving,!!! However, the online training, recording the training which I would really LIKE to be able to repackage and sell, is not high enough quality to charge for it.
We need some attention to this area for deliverables at levels we can turn training into a product. Right now, it's not high enough quality:
1: all the attendees are in the ZOOM recordings too, making the saved presentation not something we can sell
2: the sound quality is not good enough on the save
3: the MP4s are not as clean as they need to be fore resale
Distance Coaching and different Time Lines, I have clients in Europe & Italy, as well as Australia and S. California, - it's global! Now I'm global! (this is so true for us)
We need some attention to this area for deliverables at levels we can turn training into a product. Right now, it's not high enough quality:
1: all the attendees are in the ZOOM recordings too, making the saved presentation not something we can sell
2: the sound quality is not good enough on the save
3: the MP4s are not as clean as they need to be fore resale
Distance Coaching and different Time Lines, I have clients in Europe & Italy, as well as Australia and S. California, - it's global! Now I'm global! (this is so true for us)
Recommendations to others considering the product:
It's beyond what other webinar companies are offering, ease of use, support is instant from a LIVE person, quality attention to my business is really important, feed back, it's really changed my business.
Zoom is amazing
What do you like best about the product?
I love the fact that they are always updating and adding new features without removing the old ones.
What do you dislike about the product?
Nothing this product is almost flawless
What problems is the product solving and how is that benefiting you?
The meeting from anyone even without an account to me directly. no issues. Cross-platform.
Recommendations to others considering the product:
Please just try it will make you swich.
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