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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

1 AWS reviews
  • 5 star
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  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
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External reviews

10,057 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Sherry M.

More than just for meetings

  • September 18, 2025
  • Review provided by G2

What do you like best about the product?
I like that zoom workplace summarizes meetings which saves time not having to take notes. This way nothing gets missed.
What do you dislike about the product?
Sometimes some in the meeting sound like a robot and are not clear. I don't know if this is the wifi they have or zoom workplace itself. I also do not know how secure it is.
What problems is the product solving and how is that benefiting you?
Overall it helps all of our staff meet virtually as we have staff all over the world. It saves money not having to fly everyone to the main headquarters to meet.


    Financial Services

Zoom Workplace Review

  • September 18, 2025
  • Review provided by G2

What do you like best about the product?
I like the multiple dial in features, being able to connect simulataneously from your work compuer but listen via your cell phone.
What do you dislike about the product?
Some users have issues starting a recording, still trying to figure this out, but it's not all users, so it could be a permissions issue.
What problems is the product solving and how is that benefiting you?
We recently switched from Teams to Zoom to solve issues with meeting with outside clients who may have been unable to connect to Teams.


    Aditya M.

Reliable Collaborative Tool

  • September 17, 2025
  • Review provided by G2

What do you like best about the product?
High Quality Video/Audio capability of the tool
What do you dislike about the product?
User interface is not friendly and Difficult to move around
What problems is the product solving and how is that benefiting you?
Collaboration and Scalability


    Deeksha k.

Seamless platform for easy teamwork

  • September 17, 2025
  • Review provided by G2

What do you like best about the product?
The best thing about Zoom is its friendly and supportive work culture. It gives good flexibility, helps with work-life balance, and makes it easy to stay connected and productive from anywhere.
And Zoom makes it simple to connect with people anywhere, anytime. It’s easy to use, reliable, and helps teams work together smoothly.
What do you dislike about the product?
At times, Zoom can face connectivity issues and long screen meetings may feel tiring compared to in-person discussions.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes it easy to connect with teammates from anywhere, saving travel time and bringing everyone together on one platform. It helps me work faster, share ideas clearly, and stay organized in meetings.


    Alethea N.

Great features to simplify remote work environments

  • September 16, 2025
  • Review provided by G2

What do you like best about the product?
Real time messaging platform that helps structure remote workers. Easy to see when someone is available, meeting, vacation, etc. Also, it is ideal for real time video to video call meetings
What do you dislike about the product?
Sometimes Zoom will show someone is offline when in actuality they are working.
What problems is the product solving and how is that benefiting you?
Remote work environments are still a very prevalent existence. Zoom has helped create the remote work environment and taken it to the next level


    Kelly M.

Uses Zoom Workplace daily as a talent acquisition specialist

  • September 16, 2025
  • Review provided by G2

What do you like best about the product?
very easy to use, always beneficial updates
What do you dislike about the product?
nothing that I can think of, perhaps having to restart the application whenever they are updates
What problems is the product solving and how is that benefiting you?
Working remotely being able to collaborate with teams globally via zoom


    Miezan Emmanuel T.

superb video conferencing software

  • September 16, 2025
  • Review provided by G2

What do you like best about the product?
the fact that it allows holding meetings even remotely and allows working remotely
What do you dislike about the product?
for the moment I have no negative opinion
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of distance for getting work done


    David James B.

Zooming Ahead: How Zoom Keeps Me Connected

  • September 16, 2025
  • Review provided by G2

What do you like best about the product?
I have been using Zoom since 2020, and I almost use the platform every day. Zoom has quickly become an essential part of my communication and collaboration, both professionally and personally. It’s more than just a video conferencing platform, offering a suite of tools that brings my clients and teams together no matter where they’re based around the UK or beyond. For me, the biggest benefit lies in its simplicity, it’s intuitive to use, reliable, and works seamlessly across my devices, which are an Apple MacBook Pro, Apple iPhone and iPad. Whether I’m joining from my laptop, mobile, or even integrating with my calendar, Zoom ensures meetings happen smoothly without unnecessary friction.

What I like best about Zoom is the way it creates an inclusive and interactive environment. The video quality is consistently strong, the audio is clear, and the features such as breakout rooms, polls, and screen sharing make sessions engaging when I host or join meetings. It’s ideal for when I am running online workshops, team meetings, or one-to-one catch-ups with my clients. The chat function also adds value, allowing participants to share resources, links, or thoughts without interrupting the flow of the conversation, which is very useful when we are running a workshop and have lots of people on the call.

Installation is simple on all my devices; simply download the app and log in (after creating an account) and you are good to go!

I also like how easily Zoom integrates with other platforms I use daily. Scheduling through both my Outlook and Google Calendars is effortless, and the collaboration tools, such as whiteboards and annotations, add a layer of creativity to discussions. Additionally, the security features give me confidence that conversations remain private and secure.

Overall, Zoom stands out because it combines reliability with functionality, enabling more natural, human interactions online. It has become my go-to solution for connecting, collaborating, and staying productive wherever I am.
What do you dislike about the product?
My biggest dislike is that Zoom and the frustrations I’ve experienced are with updates. The platform often requires downloads or patches at inconvenient times. While updates usually add useful features, they can occasionally interrupt the start of a meeting if not managed in advance.

That said, there isn't much to dislike, and it provides an excellent platform for my virtual collaboration needs.
What problems is the product solving and how is that benefiting you?
Zoom solves my accessibility issues of joining meetings. Whether I’m at my desk, on the move, in the car (parked up safely of course) or joining from home, I can connect with colleagues, clients, or partners instantly. This flexibility saves time, reduces travel costs, and ensures I’m not limited by geography when building relationships or getting work done. I also like the fact I can schedule calls with clients at a time that works for us both, and when we join the call we can see and hear each other, coupled with screen sharing, we can work on projects and get stuff done.


    Marissa S.

Straightforward way to video call with work or friends

  • September 16, 2025
  • Review provided by G2

What do you like best about the product?
Reasonably straightforward, I personally love the breakoutgroup feature where you can talk with individual groups. Great for collaboration
What do you dislike about the product?
The free plan has limited features,Needs powerful wifi connection slows down computer, drains battery.
What problems is the product solving and how is that benefiting you?
Features such as generated backgrounds can be glitchy, and the audio acts up, but there have been updates making it better, especially making the backgrounds less wearing on your computer in terms of data/wifi usage


    Vanessa D.

A reliable meeting tool

  • September 16, 2025
  • Review provided by G2

What do you like best about the product?
I like how simple the interface is which allows most people to join and use the tool easily.
What do you dislike about the product?
I don't like the limitations on recording.
What problems is the product solving and how is that benefiting you?
If i need to talk to agencies remotely, this is the tool that is most often used.