Twilio SendGrid Email
Twilio SendGridExternal reviews
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Reliable and Scalable Marketing and Transactional email capabilities
What do you like best about the product?
All-in one transactional and marketing email solution that appeals to both developers and marketers. Easy to integrate API triggers into external sites / apps and also easy to integrate with 3rd party marketing stack providers. Full suite of solutions from managing marketing lists to creating campaigns or transactional triggers. Category-based transactional reporting gives me lots of flexibility in how to roll up /aggregate reporting data. Robust activity exports out to other marketing stack tools for open / click / send based segments.
What do you dislike about the product?
I would like to see reporting developed out even further. e.g. more robust report data export options, more ways to slice and dice and analyze reporting data from the UI.
What problems is the product solving and how is that benefiting you?
Integrating a multi-layer marketing stack that leverages disparate data sources and tools to create a unified and robust customer communications and marketing platform. Great value for cost.
Recommendations to others considering the product:
Consider how your data is managed, overlay your internal processes for setting up, creating and measuring campaigns. Consider taking in the SendGrid open / click export data as it is valuable to have and use in ways that you can't always do within the campaign UI. Think about how your programs divide up between marketing and transactional and which platform you will mail from. For example, I manage all our data in Simon Data and use SendGrid's transactional platform for both marketing and transactional emails but I have dedicated IPs for each message type.
Best Marketing Tool we have used
What do you like best about the product?
Love the easy integration via API and the reporting system. Love the support center which helps us solve any issues we face.
What do you dislike about the product?
Looking forward to more retention of emails sent on the basic plan.
What problems is the product solving and how is that benefiting you?
Transactional Emails and Newsletters
Recommendations to others considering the product:
One of the easiest API integrations we have used.
Sendgrid works for our email workflow
What do you like best about the product?
Their API is simple and well documented.
What do you dislike about the product?
DNS whitelabelling could be more robust.
What problems is the product solving and how is that benefiting you?
Email delivery for 3rd party customers. It's been transparent enough to solve out needs.
We use SendGrid as our MTA
What do you like best about the product?
I like the UI of SendGrid. We use the API to send out emails to our clients. It's simple to see email activity and bounce reasons.
What do you dislike about the product?
Not a huge fan of the marketing newsletter designer tool. Seems like the designer tool still has some bugs.
What problems is the product solving and how is that benefiting you?
As I mentioned above, we the SendGrid API for all our email needs.
Solid, reliable and easy to setup system
What do you like best about the product?
The user interface is really nice and for marketing, the drag an drop features whilst allowing for code editing in the section is fantastic! This is the first time I have seen in done like this.
What do you dislike about the product?
Some of the pay walls are a pain, e.g. 3 day transaction history. You need at least 14 days and I am not happy that there are not more bulk email options only 40k and 100k.
What problems is the product solving and how is that benefiting you?
For us we started using sendgrid just for API sends, but after realising the ease of use for marketing, we migrated from another provider to sendgrid, now all of our emails come from a single source and we like that.
It is more time efficient and saves costs.
It is more time efficient and saves costs.
A one-stop shop.
What do you like best about the product?
I love the ease of configuration when integrating SendGrid with our in-house or 3rd party applications. In addition to that, SendGrid has proper Feedback loops set up, which allows us to scale our operations accordingly.
What do you dislike about the product?
It can be difficult to really get the answers you need when you need them with send grid because their UI has so much available to it.
What problems is the product solving and how is that benefiting you?
We use SendGrid to send emails from various 3rd party and in-house platforms that require an SMTP server in order to work. SendGrid has great Feedback loops set up and this allows us to scale our email campaigns accordingly.
a solid ESP, reliable and scalable
What do you like best about the product?
Solid API and user interface, not too fancy, but it gets the job done
What do you dislike about the product?
interface, could do better than this ........
What problems is the product solving and how is that benefiting you?
Email venerability.
Great product
What do you like best about the product?
- Easy to use
- API is available for many languages
- Setup takes no time
- Email design and testing is simple
- API is available for many languages
- Setup takes no time
- Email design and testing is simple
What do you dislike about the product?
- Pricing is a bit steep
- Some of the jargon increases the learning curve
- Some of the jargon increases the learning curve
What problems is the product solving and how is that benefiting you?
SendGrid is used to build a mailing list.
Essential in my email marketing!
What do you like best about the product?
The layout and overall design of the emails and the analytics options and information is great!
What do you dislike about the product?
i guess things seem a bit "clunky" at first until you get the hang of the difference between designing in the templates versus the campaigns.
What problems is the product solving and how is that benefiting you?
email marketing to current and new clients.
Recommendations to others considering the product:
we love it! i dont have much experience with other email marketing programs but this one works great and gives you plenty of insights into the performance of different campaigns and emails and the settings are great. The A/B tests are very insightful.
Great service to get your app sending email quickly
What do you like best about the product?
They have a great free plan that lets me spin up a new app very quickly without worrying about paying for it.
What do you dislike about the product?
The reporting is a little slow and could be better.
What problems is the product solving and how is that benefiting you?
Sending transactional and marketing email for SaaS companies.
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