Twilio SendGrid Email
Twilio SendGridExternal reviews
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Good email relay service for businesses who send lots of emails
What do you like best about the product?
Easy to use interface. Our developers say API is excellent. The tracking and stats facilities are excellent for support team.
What do you dislike about the product?
The response on customer tickets hasn't been as fast as I'd expect, some tickets took days to get a response.
What problems is the product solving and how is that benefiting you?
Sending automated, trackable emails to thousands of people a day.
Great if you are worried about deliverability.
What do you like best about the product?
I've used Sendgrid for both marketing and transaction emails. It's less user friendly than other options but it's reliable and I trust their consistency with delivery. If anyone is having issues email delivery I always recommend Sendgrid for an easy solution to remove their headache. It's api means makes integration easy. It's very reasonably priced and would be great for smaller businesses with low budgets if they have a team to get it set up.
What do you dislike about the product?
It's not as user friendly as newsletter programs so I usually only recommend it to larger business or techy teams. The other occasion where I recommend them is if someone has repeatedly had issues with delivery because I think this is where Sendgrid shines. There is a larger setup barrier but this is generally worth it because all this setup means better reliability for your messages and campaigns.
What problems is the product solving and how is that benefiting you?
Email delivery problems! It also has great email marketing features that add confidence that your campaign will be delivered but it's not very user friendly as other newsletter programs.
Best Email Service
What do you like best about the product?
Very reliable solution, awesome support. Our business centered around sending emails so reliable email delivery is very good. Unsubscribe group can be managed automatically. Templates can be modified at any time. SMTP intergration is really good for legacy application supprt.
What do you dislike about the product?
API calls are slow and you can specify only one end point for web hook for whole application.
What problems is the product solving and how is that benefiting you?
1) Appointment reminder
2) Digital reminder
3) Marketing emails
A lot of other usage email
2) Digital reminder
3) Marketing emails
A lot of other usage email
Recommendations to others considering the product:
Sendgrid is industry status, and expert in email business so if you are looking for a vendor like that sendgrid is right for you.
Easy to use and affordable
What do you like best about the product?
as title, it is easy to set up and affordable! It is very easy to white label emails and make sure it send out encrypted and great analytics data. Sendgrid insider Program can help earn rewards while learn more. Also they have a lot of great beta programs like Advertising through Adwords and Facebook etc which built into the platform and very easy to connect and use as well.
What do you dislike about the product?
it is not very accurate for some recipient data, I think that is the only complaint i have about sendgrid but I believe the technical difficulties exist for all vendors.
What problems is the product solving and how is that benefiting you?
Email Marketing to previous shoppers, promotions hurdle, email address reputations
Recommendations to others considering the product:
Starts with going to one of the sendgrid partners and click their link to start trial for extended trials. It can be 60 or 90 days!
Affordable with little barriers to get started
What do you like best about the product?
Cheap for the volume of emails you can send using the emailing marketing product.
What do you dislike about the product?
The number of email lists you can create is capped.
What problems is the product solving and how is that benefiting you?
Sending large volume of email marketing campaigns.
Good for startups
What do you like best about the product?
We are a startup that can't spend a lot of money, the free plan it's perfect for us also they haver very simple and powerful tools.
What do you dislike about the product?
You have to dig into documentation for some tasks when using the api
What problems is the product solving and how is that benefiting you?
We are new, so our domain doesn't have reputation on internet, we can reach more people sending email with sendgrid
Recommendations to others considering the product:
Read all documentation
Reliable service, great API, decent support.
What do you like best about the product?
Their Public API and the ability it provides us to scale SendGRid as we scale our business. If an action can be done in the SendGrid admin interface it can be done by their API as well.
What do you dislike about the product?
Aside from running into a few 404 links and outdated information in their documentation, there isn't anything I dislike.
What problems is the product solving and how is that benefiting you?
Email servers are a huge pain to self-manage
Recommendations to others considering the product:
Get yourself a trail and save yourself the headache of managing your own email servers.
For the tech-inclined marketer on a budget
What do you like best about the product?
Easy to use considering the amount of flexibility they provide, like custom configuring domains, subusers, subscription groups
Integrates easily with a variety of tools - like SimonData, Zapier, Interact, etc
Template builder produces responsive designs easily & reliably
Support tickets have been thorough, with good service
Low-cost, similar pricing to MailChimp but with a lot more under the hood
Integrates easily with a variety of tools - like SimonData, Zapier, Interact, etc
Template builder produces responsive designs easily & reliably
Support tickets have been thorough, with good service
Low-cost, similar pricing to MailChimp but with a lot more under the hood
What do you dislike about the product?
Compared to marketer-centric ESPs like Mailchimp, not as intuitive to use
Reporting isn't great - they want you to export (eg via API/webhooks). Email activity only stored for 30 days which is problematic for customer service to track down a customer's email history. Basic reports e.g. open/clicks don't seem to work when you toggle to a percentage.
Reporting isn't great - they want you to export (eg via API/webhooks). Email activity only stored for 30 days which is problematic for customer service to track down a customer's email history. Basic reports e.g. open/clicks don't seem to work when you toggle to a percentage.
What problems is the product solving and how is that benefiting you?
Easy integration with our core platform (Heroku) with a low-cost and high level of flexibility/customisation to suit our business.
Easy to implement transnational emails
What do you like best about the product?
Reliable and robust transaction or promotional emails at a very inexpensive price point.
What do you dislike about the product?
If you run into reputation issues your account is burned, notifications of problems are not sent automatically.
What problems is the product solving and how is that benefiting you?
Extremely cheap email at an enterprise scale.
I've also used it for CCTV emails and server correspondence.
I've also used it for CCTV emails and server correspondence.
Recommendations to others considering the product:
Be mindful that whilst support is provided, it can be a little unhelpful if you run into reputation issues through no fault of your own.
Handy
What do you like best about the product?
Easy to use and fast. The mail out theme option is nice and best past is about the data it gives u about the email u have sent out.
What do you dislike about the product?
Spam rate is higher sometimes when we mail out
What problems is the product solving and how is that benefiting you?
Can send 100s and 1000s of emails at a time. Plus it is very easy to use and fast as well
Recommendations to others considering the product:
Very good if you have large quantities for email to send.
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