Twilio SendGrid Email
Twilio SendGridExternal reviews
352 reviews
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For the tech-inclined marketer on a budget
What do you like best about the product?
Easy to use considering the amount of flexibility they provide, like custom configuring domains, subusers, subscription groups
Integrates easily with a variety of tools - like SimonData, Zapier, Interact, etc
Template builder produces responsive designs easily & reliably
Support tickets have been thorough, with good service
Low-cost, similar pricing to MailChimp but with a lot more under the hood
Integrates easily with a variety of tools - like SimonData, Zapier, Interact, etc
Template builder produces responsive designs easily & reliably
Support tickets have been thorough, with good service
Low-cost, similar pricing to MailChimp but with a lot more under the hood
What do you dislike about the product?
Compared to marketer-centric ESPs like Mailchimp, not as intuitive to use
Reporting isn't great - they want you to export (eg via API/webhooks). Email activity only stored for 30 days which is problematic for customer service to track down a customer's email history. Basic reports e.g. open/clicks don't seem to work when you toggle to a percentage.
Reporting isn't great - they want you to export (eg via API/webhooks). Email activity only stored for 30 days which is problematic for customer service to track down a customer's email history. Basic reports e.g. open/clicks don't seem to work when you toggle to a percentage.
What problems is the product solving and how is that benefiting you?
Easy integration with our core platform (Heroku) with a low-cost and high level of flexibility/customisation to suit our business.
Easy to implement transnational emails
What do you like best about the product?
Reliable and robust transaction or promotional emails at a very inexpensive price point.
What do you dislike about the product?
If you run into reputation issues your account is burned, notifications of problems are not sent automatically.
What problems is the product solving and how is that benefiting you?
Extremely cheap email at an enterprise scale.
I've also used it for CCTV emails and server correspondence.
I've also used it for CCTV emails and server correspondence.
Recommendations to others considering the product:
Be mindful that whilst support is provided, it can be a little unhelpful if you run into reputation issues through no fault of your own.
Handy
What do you like best about the product?
Easy to use and fast. The mail out theme option is nice and best past is about the data it gives u about the email u have sent out.
What do you dislike about the product?
Spam rate is higher sometimes when we mail out
What problems is the product solving and how is that benefiting you?
Can send 100s and 1000s of emails at a time. Plus it is very easy to use and fast as well
Recommendations to others considering the product:
Very good if you have large quantities for email to send.
Good value for the service.
What do you like best about the product?
More features are being added and updated lately. Ease of use.
What do you dislike about the product?
Not much. There are small improvements that will be made soon
What problems is the product solving and how is that benefiting you?
With SendGrid we can email sales to our constantly growing and changing list of customers. The delivery is very consistent which benefits us by ensuring customers are aware of our promotions.
Does the job; not always tremendously intuitive
What do you like best about the product?
SendGrid has excellent support, customer service, and learning resources available on their site.
What do you dislike about the product?
The drag and drop editor can be buggy sometimes, and I've had to find workarounds to do things like add a link.
What problems is the product solving and how is that benefiting you?
We use SendGrid to handle all "housekeeping" account emails for our site and to send our weekly newsletter and other occasional marketing announcements. It's done the trick for us.
Recommendations to others considering the product:
Take advantage of their support. They seem to have a great company culture and really seem to work with their customers to help them reach their goals.
easy fast and user friendly
What do you like best about the product?
ailchimps is one of the best to use for email campaigning
What do you dislike about the product?
a little more effort for support customer
What problems is the product solving and how is that benefiting you?
sendgrid is easy and fast setup
Transaction email within a SAAS product
What do you like best about the product?
Ease of use from .net API. Easy integration with Azure billing.
What do you dislike about the product?
The web user interface for finding emails is a little clunky. Also not able to see content of email.
What problems is the product solving and how is that benefiting you?
Sending of transaction emails from our SAAS product.
Fast, Effective, Reliable Email Delivery
What do you like best about the product?
We use the API to create a separation of concerns between our various environments. SendGrid makes it fast and easy for us. No more email servers. No more headaches.
What do you dislike about the product?
Can be challenging to get up and running on a new system. Not unique to SendGrid. Most solutions require a little bit of onramp time.
What problems is the product solving and how is that benefiting you?
Email delivery and the elimination of maintenance.
Recommendations to others considering the product:
Don't manage your own email servers, use an API driven solution like SendGrid.
Simple to use - but lacks advanced customization
What do you like best about the product?
Drag and drop features make it very simple to use
What do you dislike about the product?
Lack of customization - e.g. social media buttons look outdated, and the column setup doesn't allow a huge amount of adaptability
What problems is the product solving and how is that benefiting you?
Our whole structure is modeled around a solid email list, and Sendgrid allows us to hit these lists accurately
Recommendations to others considering the product:
Sendgrid is great, but I'd like to see some more customization options - I've seen some features that MailChimp have that would be cool in Sendgrid
Works great
What do you like best about the product?
Great option for sending emails from a variety of services. I use the wordpress and microsoft flow integrations.
What do you dislike about the product?
It can sometimes be difficult to login as I set it up through Azure.
What problems is the product solving and how is that benefiting you?
Our problem was that we often need to send transactional emails as a part of other workflows. We've benefited from a solid platform with good deliverability
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