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Twilio SendGrid Email

Twilio SendGrid

Reviews from AWS customer

8 AWS reviews

External reviews

345 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Dan G.

Solid email service provider

  • January 19, 2018
  • Review provided by G2

What do you like best about the product?
Sendgrid has a great, speedy, easy-to-use API for sending emails that's easy to integrate into any application.
What do you dislike about the product?
Setting things up for sending a lot of email can be confusing: setting up domains, keys, IP addresses, DNS entries, etc.
What problems is the product solving and how is that benefiting you?
SendGrid allows our company to send hundreds of thousands of notification emails to customers each month. Speed and delivery are what's important to our users: getting the e-mails immediately, and in their inbox not a spam folder. SendGrid has consistently delivered on those needs year after year, and quite affordably!


    Peter L.

A robust transactional email provider

  • January 18, 2018
  • Review provided by G2

What do you like best about the product?
Sendgrid has become my default mechanism for sending emails from applications. Rather than deal with the uncertainties of having an SMTP server available, and the headaches of network issues, its great to be able to configure my applications to just send this off to a service that does it all for me.
What do you dislike about the product?
It can be difficult to really get the answers you need when you need them with send grid because their UI has so much available to it. This is both a blessing and a curse. I am still getting a feel on my own for how to manage my processes better and take full advantage of what they have to offer.
What problems is the product solving and how is that benefiting you?
I use Send Grid to send all my emails from my applications. Even those third party apps I setup that require an SMTP server, I can give them the credentials for a SendGrid SMTP. My own APIs make full use of the API. And while I use MailChimp currently for my email marketing, I am looking forward to trying out Send Grid when I have a change.

My big plus with SendGrid is the presence of web hooks. I can, and have, configured email addresses to point to SendGrid and had a webhook then post that information to a webpage I have written for processing and storage. This is amazingly useful technology.
Recommendations to others considering the product:
This is a great product if you need the capability. It is not for the casual, non-technical user to administer though.


    Real Estate

Awesome SUPPORT!

  • December 30, 2017
  • Review provided by G2

What do you like best about the product?
They get my email delivered, and if there are issues, they provide AWESOME support!
What do you dislike about the product?
Chat support seems to have decreased in terms of availability.
What problems is the product solving and how is that benefiting you?
They ensure that my emails get delivered to my customers!
Recommendations to others considering the product:
If looking for a provider, DEFINITELY consider SendGrid.


    Michael B.

Amazing for more than a year now. Pretty easy to integrate and secure as well

  • November 23, 2017
  • Review provided by G2

What do you like best about the product?
Using SendGrid is a breeze. its very easy to use. Their documentation has grown from the first time i interacted with it. Its now easy and more faster to find information on how to integrate and actual integration. I advocate for security and the introduction of the 2FA was good.
What do you dislike about the product?
I have no complaints for the services provided. amazing so far.
What problems is the product solving and how is that benefiting you?
SendGrid gives me the ability to send out emails and also get analytic at the same time. No other integration gives you out of the box features. Exactly what i was looking for. I have more clear knowledge of my deliveries and failures
Recommendations to others considering the product:
What are you waiting for? sign up today


    Mo S.

2-year relationship

  • November 22, 2017
  • Review provided by G2

What do you like best about the product?
The statistics and the numbers. And you can see a graph every day. it helps a lot.
What do you dislike about the product?
Nothing really, but maybe that they are focusing on marketing where some users are using it for other purposes.
What problems is the product solving and how is that benefiting you?
We have a list of recipients, that is updated every week and we send them emails every day (5 or more). We track the bounced emails and other stats by SendGrid.
Recommendations to others considering the product:
I think it's the best


    Education Management

Easy, fuss-free experience. Superb API support.

  • October 11, 2017
  • Review provided by G2

What do you like best about the product?
Very intuitive UX that is a pleasure to use, marketing campaigns are a breeze to create with their high quality templates. Node.js documentation (and I daresay for the rest of the sdks) are well-written and concise, making it easy to integrate.
What do you dislike about the product?
There really isn't anything to nitpick. This is a very well designed product.
What problems is the product solving and how is that benefiting you?
EDMs used to be cumbersome to send and manage, sendgrid has made it such a pleasure that I now I can't wait to send my marketing emails!.


    Frank F.

Best email marketing tool I have used so far.

  • October 08, 2017
  • Review provided by G2

What do you like best about the product?
Simple, effective and responsive emails. I have been getting better deliverability since making the switch.
What do you dislike about the product?
I don’t always receive my test emails for some reason.
What problems is the product solving and how is that benefiting you?
Campaign emails for new developments, leads directly to showings and sales


    Ari B.

SendGrid transactional/marketing email service

  • September 30, 2017
  • Review provided by G2

What do you like best about the product?
The user friendliness of the UI is outstanding, reliable& stable service, plenty of tools for customization, well documented API, excellent deliverability, great tools for import, edit, name, rename, segmentating contact lists, great automation unsubscribers management, excellent email campaign building logics.
In other words: Great value for money!
What do you dislike about the product?
Lack of tools to generate email workflow based on recipients reactions and time intervals.
Lack of initial wizard to help the user to fine tune the system for optimizing mail deliverability
What problems is the product solving and how is that benefiting you?
We have SAAS ERP solution. We use Sendgrid for two different purposes:
1. Our system is using sendgrid transactional mail sevice (Through sendgrid API) for sending emails on behalf of our subscribers for various needs (invoice sending for example) .
2. We use the marketing campaign system directly, through user interface, by importing lead lists and creating campaigns for them based on segments to improve ctr and conversion rates.
Recommendations to others considering the product:
Go for it!


    Real Estate

Send Grid is Great!

  • June 26, 2017
  • Review provided by G2

What do you like best about the product?
When it comes to SendGrid, I like the user interface and the contact management.
What do you dislike about the product?
There's nothing really I particularly dislike about SendGrid.
What problems is the product solving and how is that benefiting you?
SendGrid benefits our marketing efforts by allowing us to track our click through and open rate. It also allows us to manage our unsubscribes effectively.


    Higher Education

Simple solution, huge time saver

  • June 01, 2017
  • Review provided by G2

What do you like best about the product?
We use SendGrid because it integrates well with MailPoet's Wordpress plugin. Our newsletters are now automated, and that is an amazing feeling.
What do you dislike about the product?
I've had no problems with SendGrid or its integration with MailPoet.
What problems is the product solving and how is that benefiting you?
Time management - Now our team is able to focus on other projects, rather than spending valuable time laboring over weekly newsletter emails.