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Twilio SendGrid Email

Twilio SendGrid

Reviews from AWS customer

8 AWS reviews

External reviews

345 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Wendel N.

A really nice marketing tool

  • August 06, 2018
  • Review provided by G2

What do you like best about the product?
I think SendGrid it's a really easy tool with almost zero configuration and it's very productive. Me and my team was searching for a tool like this for a long time, but the only that can cover all of our marketing and transactional process was SendGrid. The email testing feature is awesome!
What do you dislike about the product?
I think that some things are not perfectly clear for the user, specifically the suppressions list, it's very confusing sometimes. And also i've took a lot of time to know of the transactional templates, I think that it's a UX problem that makes a awesome feature undiscoverable sometimes.
What problems is the product solving and how is that benefiting you?
We use SendGrid to send our targeted email campaigns and all the emails that come from our platform, password resets, onboarding and a lot more.
Recommendations to others considering the product:
It's an easy tool, it's not expensive, has a lot of options. I think it's the best one for the purpose of sending transactional and marketing emails. It really gives you results.


    Information Technology and Services

Sendgrid Review

  • August 01, 2018
  • Review provided by G2

What do you like best about the product?
Transactional email service is very great. API is very easy to integrate. The templates for various marketing functions and also the email segmentation.
What do you dislike about the product?
None at present. This is because I've not found any negative aspect to dis about it. Maybe this is due to the limited time period I've used it.
What problems is the product solving and how is that benefiting you?
Sending transactional mails to clients. It's easier for customers to verify that they've registered on my site.
Recommendations to others considering the product:
Highly recommended.


    Doug T.

Sendgrid works for our email workflow

  • August 01, 2018
  • Review provided by G2

What do you like best about the product?
Their API is simple and well documented.
What do you dislike about the product?
DNS whitelabelling could be more robust.
What problems is the product solving and how is that benefiting you?
Email delivery for 3rd party customers. It's been transparent enough to solve out needs.


    Automotive

Sophisticated and simple solution for email.

  • July 31, 2018
  • Review provided by G2

What do you like best about the product?
Easy to use API with php libraries to make development faster.
What do you dislike about the product?
API Documentation could be more detailed. Sometimes it's easier to figure something out through trial and error that should be clearly explained in the docs.
What problems is the product solving and how is that benefiting you?
Improved email deliverability with minimal effort. Domain white-labeling is very straightforward. The new reporting makes it easy to determine why a customer didn't receive a specific email notification for transactional emails. It has also significantly helped with deliverability with our targeted marketing campaigns. We migrated from using Mailchimp to using SendGrid for marketing via the API, building our emails dynamically and have had great results with deliverability and customer engagement.
Recommendations to others considering the product:
If you need a flexible solution backed by a great team, I would recommend it. It was very flexible for our needs and the web interface for managing new deployments is very intuitive.


    Computer Software

We use SendGrid as our MTA

  • July 05, 2018
  • Review provided by G2

What do you like best about the product?
I like the UI of SendGrid. We use the API to send out emails to our clients. It's simple to see email activity and bounce reasons.
What do you dislike about the product?
Not a huge fan of the marketing newsletter designer tool. Seems like the designer tool still has some bugs.
What problems is the product solving and how is that benefiting you?
As I mentioned above, we the SendGrid API for all our email needs.


    Andrew A.

Solid, reliable and easy to setup system

  • July 03, 2018
  • Review provided by G2

What do you like best about the product?
The user interface is really nice and for marketing, the drag an drop features whilst allowing for code editing in the section is fantastic! This is the first time I have seen in done like this.
What do you dislike about the product?
Some of the pay walls are a pain, e.g. 3 day transaction history. You need at least 14 days and I am not happy that there are not more bulk email options only 40k and 100k.
What problems is the product solving and how is that benefiting you?
For us we started using sendgrid just for API sends, but after realising the ease of use for marketing, we migrated from another provider to sendgrid, now all of our emails come from a single source and we like that.

It is more time efficient and saves costs.


    Computer Software

Great product faster navigation and very smooth

  • May 22, 2018
  • Review provided by G2

What do you like best about the product?
i loved the email designing tool lot of options to customize your email design.
What do you dislike about the product?
there is no part to dislike but, i coudnt figure out their link click ratio.
What problems is the product solving and how is that benefiting you?
we are using sendgrid for marketing automation and integration purpose.


    Adam A.

Pixel Perfect ESP

  • May 13, 2018
  • Review provided by G2

What do you like best about the product?
- Campaign editor, clean, simple and easy to use.
- Lots of rules for segmantation of email lista.
- Clean, Pixel Perfect design of dashboard.
- Analitics.
What do you dislike about the product?
Well I dislike that there is no built-in autoresponder to create campaigns with sequence of emails. Sth that is must have for me nowadays.
What problems is the product solving and how is that benefiting you?
Could be easily integrated with SMTP API so I use it as email provider for my blogs (integration with WordPress)


    Nal K.

A one-stop shop.

  • May 04, 2018
  • Review provided by G2

What do you like best about the product?
I love the ease of configuration when integrating SendGrid with our in-house or 3rd party applications. In addition to that, SendGrid has proper Feedback loops set up, which allows us to scale our operations accordingly.
What do you dislike about the product?
It can be difficult to really get the answers you need when you need them with send grid because their UI has so much available to it.
What problems is the product solving and how is that benefiting you?
We use SendGrid to send emails from various 3rd party and in-house platforms that require an SMTP server in order to work. SendGrid has great Feedback loops set up and this allows us to scale our email campaigns accordingly.


    Information Technology and Services

Sendgrid Review

  • May 03, 2018
  • Review provided by G2

What do you like best about the product?
Sendgrid was a great, low-cost email solution for scheduled and triggered emails.
What do you dislike about the product?
It has since changed to run of the mill email automation platform.
What problems is the product solving and how is that benefiting you?
We needed a solution that would allow us to send large batches of email several times a month.
Recommendations to others considering the product:
This is another marketing automation software.