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Twilio SendGrid Email

Twilio SendGrid

Reviews from AWS customer

7 AWS reviews

External reviews

342 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Computer Software

We use SendGrid as our MTA

  • July 05, 2018
  • Review provided by G2

What do you like best about the product?
I like the UI of SendGrid. We use the API to send out emails to our clients. It's simple to see email activity and bounce reasons.
What do you dislike about the product?
Not a huge fan of the marketing newsletter designer tool. Seems like the designer tool still has some bugs.
What problems is the product solving and how is that benefiting you?
As I mentioned above, we the SendGrid API for all our email needs.


    Andrew A.

Solid, reliable and easy to setup system

  • July 03, 2018
  • Review provided by G2

What do you like best about the product?
The user interface is really nice and for marketing, the drag an drop features whilst allowing for code editing in the section is fantastic! This is the first time I have seen in done like this.
What do you dislike about the product?
Some of the pay walls are a pain, e.g. 3 day transaction history. You need at least 14 days and I am not happy that there are not more bulk email options only 40k and 100k.
What problems is the product solving and how is that benefiting you?
For us we started using sendgrid just for API sends, but after realising the ease of use for marketing, we migrated from another provider to sendgrid, now all of our emails come from a single source and we like that.

It is more time efficient and saves costs.


    Computer Software

Great product faster navigation and very smooth

  • May 22, 2018
  • Review provided by G2

What do you like best about the product?
i loved the email designing tool lot of options to customize your email design.
What do you dislike about the product?
there is no part to dislike but, i coudnt figure out their link click ratio.
What problems is the product solving and how is that benefiting you?
we are using sendgrid for marketing automation and integration purpose.


    Adam A.

Pixel Perfect ESP

  • May 13, 2018
  • Review provided by G2

What do you like best about the product?
- Campaign editor, clean, simple and easy to use.
- Lots of rules for segmantation of email lista.
- Clean, Pixel Perfect design of dashboard.
- Analitics.
What do you dislike about the product?
Well I dislike that there is no built-in autoresponder to create campaigns with sequence of emails. Sth that is must have for me nowadays.
What problems is the product solving and how is that benefiting you?
Could be easily integrated with SMTP API so I use it as email provider for my blogs (integration with WordPress)


    Nal K.

A one-stop shop.

  • May 04, 2018
  • Review provided by G2

What do you like best about the product?
I love the ease of configuration when integrating SendGrid with our in-house or 3rd party applications. In addition to that, SendGrid has proper Feedback loops set up, which allows us to scale our operations accordingly.
What do you dislike about the product?
It can be difficult to really get the answers you need when you need them with send grid because their UI has so much available to it.
What problems is the product solving and how is that benefiting you?
We use SendGrid to send emails from various 3rd party and in-house platforms that require an SMTP server in order to work. SendGrid has great Feedback loops set up and this allows us to scale our email campaigns accordingly.


    Information Technology and Services

Sendgrid Review

  • May 03, 2018
  • Review provided by G2

What do you like best about the product?
Sendgrid was a great, low-cost email solution for scheduled and triggered emails.
What do you dislike about the product?
It has since changed to run of the mill email automation platform.
What problems is the product solving and how is that benefiting you?
We needed a solution that would allow us to send large batches of email several times a month.
Recommendations to others considering the product:
This is another marketing automation software.


    OBX S.

Quick, Easy, Powerful Marketing Campaigns

  • April 10, 2018
  • Review provided by G2

What do you like best about the product?
The Marketing Campaigns engine that SendGrid rolled out has a number of benefits for the business owner that doesn't want to get into API code. The Marketing Campaigns drag-and-drop editor is easy to learn and quick to navigate. After building your first campaign, you can easily duplicate it and not have to build each campaign from scratch. You get 2000 free contacts and once your business grows to sending more emails per month, you can upgrade. Nice feature for startups. The metrics are very expandable - you can view your open rate, clicks, and unsubscribes all in one screen. You can even drill down to what types of devices that your customers are viewing your email on. Keeping your contact list slim and clean is simple by viewing your bounces, spam reports, and invalid emails in a simple screenflow. Chop and drop or review your contacts for validity. So much more available, we would suggest you give it a try! Beats ConstantContact, MailChimp and other more costly, simple email creators - plus your emails won't carry their branding!
What do you dislike about the product?
We tried signing up for the Partners program to become an affiliate. We were directed to a simple contact form, filled it out, but never heard from anyone.
What problems is the product solving and how is that benefiting you?
Email Marketing; the benefits are increased customer engagement, web traffic increase, and conversion rate of purchases has increased.
Recommendations to others considering the product:
Run the trial first and see if its right for you. Then, upgrade incrementally.


    Mohammad A.

a solid ESP, reliable and scalable

  • April 05, 2018
  • Review provided by G2

What do you like best about the product?
Solid API and user interface, not too fancy, but it gets the job done
What do you dislike about the product?
interface, could do better than this ........
What problems is the product solving and how is that benefiting you?
Email venerability.


    Weston C.

Marketing Campaign Coordinator and Analyst

  • April 04, 2018
  • Review provided by G2

What do you like best about the product?
The email tracking capability that allows us to know exactly who opened and clicked our emails that allows us to follow-up with them.
What do you dislike about the product?
It is best used for those that are experienced with coding.
What problems is the product solving and how is that benefiting you?
Sending our mass emails to members and potential members with ease.


    E-Learning

Basic needs covered

  • March 21, 2018
  • Review provided by G2

What do you like best about the product?
Ease of use, but it might be due to long-term use of the tool
What do you dislike about the product?
No localisation capabilities, or at least we haven't tried them.
What problems is the product solving and how is that benefiting you?
Conversion marketing