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Easy to use and affordable
What do you like best about the product?
as title, it is easy to set up and affordable! It is very easy to white label emails and make sure it send out encrypted and great analytics data. Sendgrid insider Program can help earn rewards while learn more. Also they have a lot of great beta programs like Advertising through Adwords and Facebook etc which built into the platform and very easy to connect and use as well.
What do you dislike about the product?
it is not very accurate for some recipient data, I think that is the only complaint i have about sendgrid but I believe the technical difficulties exist for all vendors.
What problems is the product solving and how is that benefiting you?
Email Marketing to previous shoppers, promotions hurdle, email address reputations
Recommendations to others considering the product:
Starts with going to one of the sendgrid partners and click their link to start trial for extended trials. It can be 60 or 90 days!
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Affordable with little barriers to get started
What do you like best about the product?
Cheap for the volume of emails you can send using the emailing marketing product.
What do you dislike about the product?
The number of email lists you can create is capped.
What problems is the product solving and how is that benefiting you?
Sending large volume of email marketing campaigns.
Awesome SUPPORT!
What do you like best about the product?
They get my email delivered, and if there are issues, they provide AWESOME support!
What do you dislike about the product?
Chat support seems to have decreased in terms of availability.
What problems is the product solving and how is that benefiting you?
They ensure that my emails get delivered to my customers!
Recommendations to others considering the product:
If looking for a provider, DEFINITELY consider SendGrid.
Good for startups
What do you like best about the product?
We are a startup that can't spend a lot of money, the free plan it's perfect for us also they haver very simple and powerful tools.
What do you dislike about the product?
You have to dig into documentation for some tasks when using the api
What problems is the product solving and how is that benefiting you?
We are new, so our domain doesn't have reputation on internet, we can reach more people sending email with sendgrid
Recommendations to others considering the product:
Read all documentation
Ended up cancelling our Sendgird account and using Mailchimp instead
What do you like best about the product?
Not a lot - it failed to meet our purpose, switching some our Mailchimp templates to Sendgrid was a long process, uploading email lists and establishing email deliverability was tough.
What do you dislike about the product?
Our key goal with Sendgird was to send a triggered email series, and in setting up an account with Sendgird and realizing that it was not possible (only possible through Klaviyo) was disappointing!
What problems is the product solving and how is that benefiting you?
We were trying to send a triggered email Welcome Series and was unable to do so.
Recommendations to others considering the product:
I would recommend trying Mailchimp over Sendgrid
A great solution for Marketing Emails!
What do you like best about the product?
The set up for me was extremely easy, and as a individual, the pricing is extremely affordable.
It allows me to see general statistics for my email and monitor whether a specific recipient actually opened a specific email or clicked on it.
It also notifies me that, if someone unsubscribes so I can remove them from my mailing list. It's easy to monitor what is happening to the emails I have been sending!
It allows me to see general statistics for my email and monitor whether a specific recipient actually opened a specific email or clicked on it.
It also notifies me that, if someone unsubscribes so I can remove them from my mailing list. It's easy to monitor what is happening to the emails I have been sending!
What do you dislike about the product?
Limited analytical tools, sometimes their IP's get flagged as spam!
What problems is the product solving and how is that benefiting you?
I am able to play with their API to get the best out send grid. Also, I am able to deliever the best of the emails to my contacts and it is going quite fine. I guess the analytics are not that top-notch but still, they are working just fine for me.
Recommendations to others considering the product:
You should try to play and get yourself comfortable with their API. It is good.
Reliable service, great API, decent support.
What do you like best about the product?
Their Public API and the ability it provides us to scale SendGRid as we scale our business. If an action can be done in the SendGrid admin interface it can be done by their API as well.
What do you dislike about the product?
Aside from running into a few 404 links and outdated information in their documentation, there isn't anything I dislike.
What problems is the product solving and how is that benefiting you?
Email servers are a huge pain to self-manage
Recommendations to others considering the product:
Get yourself a trail and save yourself the headache of managing your own email servers.
For the tech-inclined marketer on a budget
What do you like best about the product?
Easy to use considering the amount of flexibility they provide, like custom configuring domains, subusers, subscription groups
Integrates easily with a variety of tools - like SimonData, Zapier, Interact, etc
Template builder produces responsive designs easily & reliably
Support tickets have been thorough, with good service
Low-cost, similar pricing to MailChimp but with a lot more under the hood
Integrates easily with a variety of tools - like SimonData, Zapier, Interact, etc
Template builder produces responsive designs easily & reliably
Support tickets have been thorough, with good service
Low-cost, similar pricing to MailChimp but with a lot more under the hood
What do you dislike about the product?
Compared to marketer-centric ESPs like Mailchimp, not as intuitive to use
Reporting isn't great - they want you to export (eg via API/webhooks). Email activity only stored for 30 days which is problematic for customer service to track down a customer's email history. Basic reports e.g. open/clicks don't seem to work when you toggle to a percentage.
Reporting isn't great - they want you to export (eg via API/webhooks). Email activity only stored for 30 days which is problematic for customer service to track down a customer's email history. Basic reports e.g. open/clicks don't seem to work when you toggle to a percentage.
What problems is the product solving and how is that benefiting you?
Easy integration with our core platform (Heroku) with a low-cost and high level of flexibility/customisation to suit our business.
Easy to implement transnational emails
What do you like best about the product?
Reliable and robust transaction or promotional emails at a very inexpensive price point.
What do you dislike about the product?
If you run into reputation issues your account is burned, notifications of problems are not sent automatically.
What problems is the product solving and how is that benefiting you?
Extremely cheap email at an enterprise scale.
I've also used it for CCTV emails and server correspondence.
I've also used it for CCTV emails and server correspondence.
Recommendations to others considering the product:
Be mindful that whilst support is provided, it can be a little unhelpful if you run into reputation issues through no fault of your own.
SendGrid wasn't as intuitive as I needed
What do you like best about the product?
I liked that SendGrid easily worked with the database needed to pull data for the subscribers.
What do you dislike about the product?
I managed weekly emails that would go out to two different lists of clients. The problem I had came from the inability to differentiate the analytics of if someone was opening one email or the other. I need the extra data to
What problems is the product solving and how is that benefiting you?
It was a solution to sending out weekly emails. The only benefit that I am aware of, as a marketer, was the ability for it to link to a database easily.
Recommendations to others considering the product:
If you need very detailed analytics, there are better and less expensive tools out there, however, SendGrid is likely more Dev friendly when it comes down to it.
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