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Amazing for more than a year now. Pretty easy to integrate and secure as well
What do you like best about the product?
Using SendGrid is a breeze. its very easy to use. Their documentation has grown from the first time i interacted with it. Its now easy and more faster to find information on how to integrate and actual integration. I advocate for security and the introduction of the 2FA was good.
What do you dislike about the product?
I have no complaints for the services provided. amazing so far.
What problems is the product solving and how is that benefiting you?
SendGrid gives me the ability to send out emails and also get analytic at the same time. No other integration gives you out of the box features. Exactly what i was looking for. I have more clear knowledge of my deliveries and failures
Recommendations to others considering the product:
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2-year relationship
What do you like best about the product?
The statistics and the numbers. And you can see a graph every day. it helps a lot.
What do you dislike about the product?
Nothing really, but maybe that they are focusing on marketing where some users are using it for other purposes.
What problems is the product solving and how is that benefiting you?
We have a list of recipients, that is updated every week and we send them emails every day (5 or more). We track the bounced emails and other stats by SendGrid.
Recommendations to others considering the product:
I think it's the best
Good value for the service.
What do you like best about the product?
More features are being added and updated lately. Ease of use.
What do you dislike about the product?
Not much. There are small improvements that will be made soon
What problems is the product solving and how is that benefiting you?
With SendGrid we can email sales to our constantly growing and changing list of customers. The delivery is very consistent which benefits us by ensuring customers are aware of our promotions.
Does the job; not always tremendously intuitive
What do you like best about the product?
SendGrid has excellent support, customer service, and learning resources available on their site.
What do you dislike about the product?
The drag and drop editor can be buggy sometimes, and I've had to find workarounds to do things like add a link.
What problems is the product solving and how is that benefiting you?
We use SendGrid to handle all "housekeeping" account emails for our site and to send our weekly newsletter and other occasional marketing announcements. It's done the trick for us.
Recommendations to others considering the product:
Take advantage of their support. They seem to have a great company culture and really seem to work with their customers to help them reach their goals.
easy fast and user friendly
What do you like best about the product?
ailchimps is one of the best to use for email campaigning
What do you dislike about the product?
a little more effort for support customer
What problems is the product solving and how is that benefiting you?
sendgrid is easy and fast setup
Sendgrid is better for business emails not for general emails
What do you like best about the product?
Its a easy system and ready to start by sending an emails to all customers. Basic editing tools like email templates and other editors is good. A nice platform for business marketing and sales purpose.
What do you dislike about the product?
Pricing plans are very expensive with SendGrid. The service is substandard, especially with regard to marketing emails. The support is even worse. They have a few nice fringe features but the core features that you need to get work done are not well developed. Click tracking is not very useful. the stats also get messy if you are not always exporting an reimporting your recipient lists.
What problems is the product solving and how is that benefiting you?
Importing feature is not easy to use, so we faced many difficulties while using alots of features.
Recommendations to others considering the product:
Dont use it without training of this tool. Go for the training first.
SendGrid is good but difficult to master
What do you like best about the product?
I like that they had monitoring for the hard and soft bounces.
What do you dislike about the product?
They changed up our program and we couldn't afford the new one. Then they stopped supporting their "old software" so we had to part ways.
What problems is the product solving and how is that benefiting you?
SendGrid was good for mass emailing with the ability to monitor bounce rate effectively.
Recommendations to others considering the product:
Make sure you know their schedule of product updates and terms with that. we did not want their update and became obsolete to them.
Transaction email within a SAAS product
What do you like best about the product?
Ease of use from .net API. Easy integration with Azure billing.
What do you dislike about the product?
The web user interface for finding emails is a little clunky. Also not able to see content of email.
What problems is the product solving and how is that benefiting you?
Sending of transaction emails from our SAAS product.
Do any humans work at this company?? short-sided way of treating customers
What do you like best about the product?
nothing... I ran a campaign... and it shut down AS I was sending...
no explanation... no report...
I used their own blog post which shows links to check the status of your website
and mine passed with no issues...
so still confused why this happened... and what the decision was based on.
no explanation... no report...
I used their own blog post which shows links to check the status of your website
and mine passed with no issues...
so still confused why this happened... and what the decision was based on.
What do you dislike about the product?
Obnoxious company culture... no humanity
No transparency with their decisions...
rude, cold way of interrupting service...
no one has replied to my complaint, despite trying to reach them a few times
and this kind of behaviour will not have it impact their business?
No transparency with their decisions...
rude, cold way of interrupting service...
no one has replied to my complaint, despite trying to reach them a few times
and this kind of behaviour will not have it impact their business?
What problems is the product solving and how is that benefiting you?
just sending some emails in bulk
no big deal...
do they think they are rock stars that they can treat customers this way?
no big deal...
do they think they are rock stars that they can treat customers this way?
Recommendations to others considering the product:
they will let you waste hours building out a campaign... only to run it and then close your account with absolutely no explanation. no one will even respond to you.
Easy, fuss-free experience. Superb API support.
What do you like best about the product?
Very intuitive UX that is a pleasure to use, marketing campaigns are a breeze to create with their high quality templates. Node.js documentation (and I daresay for the rest of the sdks) are well-written and concise, making it easy to integrate.
What do you dislike about the product?
There really isn't anything to nitpick. This is a very well designed product.
What problems is the product solving and how is that benefiting you?
EDMs used to be cumbersome to send and manage, sendgrid has made it such a pleasure that I now I can't wait to send my marketing emails!.
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