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Easy To Use, Basic Marketing Features
What do you like best about the product?
It is a simple system to jump in and start sending emails. The WYSISYG is good for basic editing. High level reporting is also easy to read and access.
What do you dislike about the product?
For marketing purposes, there are not enough capabilities or level of detail provided. For example, I can't see or search my contacts by any tag or category, only by their email, itself. Segmentation is absolutely horrible- isn't set up in an intuitive manner and doesn't work most of the time. Support I give at B. I've always been able to reach someone via their chat (great) but the person on the other end of the conversation hasn't always been so knowledgeable or timely with their response.
What problems is the product solving and how is that benefiting you?
Marketing email blasts, newsletters, etc.
Recommendations to others considering the product:
Until they improve and enhance their marketing suite, should be used for basic sending of Marketing emails only.
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Best alternative to Mailchimp
What do you like best about the product?
I have been using Sendgrid now for more than 3 years in different contexts and it never failed me. The price is extremely convenient for an average user or a startup and the feature list is more than enough
What do you dislike about the product?
Nothing I can think of now but maybe the dashboard needs to be more user-friendly and more detailed analytics especially on an email/user level
What problems is the product solving and how is that benefiting you?
Onboarding, Transactional and Marketing emails for my product
Great Way to Automate Emails!
What do you like best about the product?
I use it in conjunction with sales funnel systems to automatically send out emails with materials to new opt ins. Easy to use, great reporting, and a smooth user experience.
What do you dislike about the product?
There isn't anything I don't dislike thus far. It isn't exactly the easiest to integrate with some, but it's still a solid tool.
What problems is the product solving and how is that benefiting you?
As mentioned, it helps us get materials to users that opt in swiftly and seamlessly. I find its reporting capabilities are far superior to those of email systems like MailChimp.
Recommendations to others considering the product:
Do it!
No Yahoo
What do you like best about the product?
It was easy to attach as a plug in to Wordpress
What do you dislike about the product?
It was slow and they forced you into bad IP pools when you start. The more you paid, the better IP pools you were put in.
What problems is the product solving and how is that benefiting you?
I was trying to set up notifications out of the back end of Wordpress, so interested parties would know when a user completed a form. Realized zero benefits
Recommendations to others considering the product:
Make sure you don't have to send notifications to yahoo users, because SendGrid notifications will bounce
Works great
What do you like best about the product?
Great option for sending emails from a variety of services. I use the wordpress and microsoft flow integrations.
What do you dislike about the product?
It can sometimes be difficult to login as I set it up through Azure.
What problems is the product solving and how is that benefiting you?
Our problem was that we often need to send transactional emails as a part of other workflows. We've benefited from a solid platform with good deliverability
Does Its Job
What do you like best about the product?
Sendgrid is appropriate for what we use it for.
What do you dislike about the product?
It seems to have some issues with spam filters frequently, which ends up giving our email addresses bad spam ratings otherwise.
What problems is the product solving and how is that benefiting you?
We use sendgrid to send confirmation emails after they purchase a product from us. As I mentioned, it merely does its job.
Send Grid is Great!
What do you like best about the product?
When it comes to SendGrid, I like the user interface and the contact management.
What do you dislike about the product?
There's nothing really I particularly dislike about SendGrid.
What problems is the product solving and how is that benefiting you?
SendGrid benefits our marketing efforts by allowing us to track our click through and open rate. It also allows us to manage our unsubscribes effectively.
Great API for sending transactional emails
What do you like best about the product?
We currently use SendGrid for our transactional emails as well as our marketing emails (they recently added the marketing piece). It is flawless for transactional emails. I really like that I can have templates and edit them directly on the SendGrid site and then pass in whatever data I want via API when sending the emails.
What do you dislike about the product?
The marketing email tools are still being fleshed out. I'm not complaining about them, but the email editing tools aren't anywhere near as easy to use as Mailchimp's editor. I'm optimistic for it, though.
What problems is the product solving and how is that benefiting you?
We're able to jump in and send out emails to customers who are already customers, who opted in to marketing emails during a purchase. I'd have to plug that data in to a different service and have disparate data if I didn't use SendGrid for marketing as well, since we're already using them for transactional emails.
Recommendations to others considering the product:
Keep in mind it is still growing up and will continue to improve over time. SendGrid is a great company who's come a long way since their inception. They already have the best-in-class transaction email sending so they know how to send email that arrives successfully, so jumping on board here is a smart move.
Simple solution, huge time saver
What do you like best about the product?
We use SendGrid because it integrates well with MailPoet's Wordpress plugin. Our newsletters are now automated, and that is an amazing feeling.
What do you dislike about the product?
I've had no problems with SendGrid or its integration with MailPoet.
What problems is the product solving and how is that benefiting you?
Time management - Now our team is able to focus on other projects, rather than spending valuable time laboring over weekly newsletter emails.
Excellent email marketing Platform!!!
What do you like best about the product?
I love the navigation and ease of use as well as the customer service that tells you exactly how to operate this software solution. I found the platform to allow me to learn quickly as the layout is logical. The price is very competitive and also the solution allows most companies to run a whitelabel service on it if you have more than 1 client if you are an agency. The reporting part of the software is very detailed and can provide a great level of intel for you and your clients. So outstanding and also A/B testing can be very useful when trying to learn the best way to target your customers. I would ty this platform first before any other and you will see how easy it is to use and benefit from.
What do you dislike about the product?
I found very little things to dislike about this product. If anything I would like the system to be able to integrate with certain CRM systems.
What problems is the product solving and how is that benefiting you?
I am solving my problems by using this software to communicate effectively with their brilliant level of authentication that allows more emails to get through to the intended recipient using DKIM settings and so forth. Also the cost again provided me with a platform that would fit in with my budgets that other systems would be too expensive to do.
Recommendations to others considering the product:
Highly recommend this platform as it will change and streamline your emailing workload.
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