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Easy Web API Integration with Perfect Statistics
What do you like best about the product?
It is straightforward to integrate using the API key. A dashboard to track opens, clicks, deliverability metrics, geographical data, unsubscribes, and bounce is excellent. Their unsubscribe group feature is their USB. We can easily add multiple sending domains on one account without limitations, which other ESP usually have; even domain authentication using SPF and DKIM is hassle-free using our domain cpanel. They even have an email id verification feature so that we can minimize our email bounce rate.
What do you dislike about the product?
Pricing is a little costly even for bulk emails, but being a premium product with best-in-the-industry deliverability, it justifies its pricing somewhat. To check the email send activity of a particular user, only the last seven days' data is available; to extent the limit, we need to pay more.
What problems is the product solving and how is that benefiting you?
We use Twilio SendGrid Email API to send our transactional and triggered emails, which include order tracking, order confirmation, support tickets, forgot passwords, and OTP emails. Using this email service API and aur inbuild system, we can easily send emails that to dynamic/personalized without facing any issues.
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Implementation was a breeze, thanks to the excellent documentation provided
What do you like best about the product?
Twilio SendGrid Email API is a scalable and reliable solution for sending high-volume emails, enabling email customization and easy integration with other platforms. The detailed analytics provided by SendGrid allow for continuous improvement in email campaigns. In summary, Twilio SendGrid Email API is a highly effective tool for sending high-volume emails
What do you dislike about the product?
High prices compared to other email API options, as well as issues with email delivery to some email service providers resulting in emails being marked as spam or blocked. Additionally, Twilio SendGrid's technical support can be slow or unresponsive in some cases, making it difficult to quickly resolve issues and get help when needed.
What problems is the product solving and how is that benefiting you?
We found the Twilio SendGrid Email API to be a very helpful tool in delivering a large volume of emails with good statistics. Its features and functionalities allowed us to effectively manage and monitor our email campaigns, while its reliable delivery system ensured that our emails were reaching their intended recipients. Overall, we were pleased with the performance of the Twilio SendGrid Email API and would recommend it to others looking for a reliable email delivery solution.
Sendgrid gets the job done- but nothing flashy
What do you like best about the product?
It gets the job done- we can send emails in bulk and see if the member has received or has not received it, if the email is spam, unsubscribed, etc- nothing fancy.
What do you dislike about the product?
SendGrid UI/UX is not user-friendly, especially since their last update a few months ago- users cannot see what kind of email we've sent to end-users, meaning we can't tell if it is a verification code email, marketing email, etc.
What problems is the product solving and how is that benefiting you?
The problem it is solving is basically allowing us to send emails in bulk to our users and also our company's member care agents can check on sendgrid if a particular member received emails or not.
Very good API and easy to use
What do you like best about the product?
It provides high email deliverability, scalability, customizable templates, and real-time analytics. It is also easy to integrate into various platforms and applications.
What do you dislike about the product?
The pricing structure can become expensive as the number of emails sent increases. It also has a limited number of customizations available for email templates.
What problems is the product solving and how is that benefiting you?
I automated the sending of some operational notifications in systems that needed to provide timely warnings about things that are not going as expected and required review.
SendGrid for transactional usage
What do you like best about the product?
I like the features like Test email, preview with mock data and dynamic data list generation for real time email notifications to users.
What do you dislike about the product?
There is nothing to dislike though, the UI can be improved to build the template and dynamic data place holders.
What problems is the product solving and how is that benefiting you?
It solve the problem to send an emails updates to various users, you just need to use the template id and attache that with your code and post the request to sendgrid. The rest will be handle by sendgrid.
Effortless
What do you like best about the product?
Twilio allows us to offer our clients a more comprehensive range of engagement with their customers. It is fast, reliable, and cost-effective.
What do you dislike about the product?
It does not work in our foreign markets. We have clients in Australia, Singapore, Oman, and Great Britain.
What problems is the product solving and how is that benefiting you?
Twilio API allows us to integrate our communications into one platform while providing options and metrics.
Highlighted review of my experience with Sendgrid.
What do you like best about the product?
Automation: SendGrid offers robust automation capabilities, allowing my team to create personalized and targeted email engagement campaigns at scale. This has saved us time and improved the quality of engagement we get from targeted customers.
A/B Testing: SendGrid's A/B testing feature allows my team to test different aspects of our email engagement plan, such as subject lines and call-to-action buttons, to determine what works best and continuously optimize our email campaigns.
A/B Testing: SendGrid's A/B testing feature allows my team to test different aspects of our email engagement plan, such as subject lines and call-to-action buttons, to determine what works best and continuously optimize our email campaigns.
What do you dislike about the product?
SendGrid's spam filtering is not as effective as we would like, leading to a higher rate of our marketing emails being marked as spam. Furthermore, SendGrid's user interface tends to be overly complex and overwhelming to new users , making it difficult to navigate.
What problems is the product solving and how is that benefiting you?
Twilio SendGrid is what we are currently using to automate and send marketing messages to customers through emails. The most important benefit of SendGrid's email marketing is the ability to create personalized and unique email engagement with our customers at scale. We've leveraged Sendgrid to create complex workflows and trigger email engagements based on specific customer actions, further personalizing the engagement experiences of our customers and getting them to better interact with marketing emails, targeted at them.
API emails made easy
What do you like best about the product?
Very easy to use, and the template functionality is compelling. Works for single emails and bulk emails.
What do you dislike about the product?
The API does not allow you to add the same person to the TO email and CC; you'll need to do your sense checks.
What problems is the product solving and how is that benefiting you?
The template function helps us create professional-looking emails without creating coded HTML-based emails.
A nice email service to use for sending out order confirmation emails.
What do you like best about the product?
The documentation available from Sendgrid is comprehensive. We were able to integrate their API into our website quite easily.
What do you dislike about the product?
They used to have an option to BCC all outgoing emails, but since they claim that that particular feature was underutilized, they removed it from their feature set.
What problems is the product solving and how is that benefiting you?
We needed an email service provider that we could use for outgoing email since Gmail/Google have daily outgoing mail limitations. We chose to go with Sendgrid since we were offered a discount/account credits due to our status of being a Startup business.
Easy understandable and really helpful with our emailing from our app
What do you like best about the product?
Sendgrid made it easy for use to offer our customers a simple way to send emails from out application. We offer a CRM with full email intergration thanks to SendGrid.
What do you dislike about the product?
The most complicated part was getting it to work with our API and getting it setup on our customer's end (our customer's arent technical so setting up the correct DNS records can be a bit complicated.) Further, i got no complaints!
What problems is the product solving and how is that benefiting you?
SendGrid has helped us provide a safe and easy solution for our customers to send emails from our CRM. SendGrid made it also a lot easier to have a clear overview of our mail activity and how much gets opened or not.
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