Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Twilio SendGrid Email

Twilio SendGrid

Reviews from AWS customer

8 AWS reviews

External reviews

345 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Aditya s.

Great application for sending mails

  • October 24, 2021
  • Review provided by G2

What do you like best about the product?
The best I like about SendGrid is that I can integrate SendGrid with my applications and create my templates for sending mails. It is very reliable and straightforward to use.
What do you dislike about the product?
Sendgrid is easy to use, but we have to provide authentication for any emails when sending emails from that email. Also, It is not entirely free, and you can send only a limited number of emails.
What problems is the product solving and how is that benefiting you?
Because of SendGrid, It is straightforward to send emails from my application itself. It makes the functionality of the application much better, and it seems much more reliable. I can also use it as an email authentication while logging into my application which is very helpful.


    Akanksha G.

Email software that works best

  • August 04, 2021
  • Review provided by G2

What do you like best about the product?
To use in several of my websites, I wanted an email API. It's what I use for transactional emails as well as for our email marketing business. All of the features were created by us, and the Twilio SendGrid Email API is compatible with it. It's simple to set up and maintain, and there's plenty of documentation to get started with.
What do you dislike about the product?
The installation of this software was quite complex and time-consuming. We had to contact the support service several times before we were able to get the system up and running.
What problems is the product solving and how is that benefiting you?
We needed some sort of good software for an email campaign, and SendGrid came through for us. With the help of SendGrid, we are able to run various marketing campaigns, and it is also a very organised software to utilise.
Recommendations to others considering the product:
I would strongly recommend Sendgrid to any organisation searching for good email marketing or email campaign software. After you've integrated the programme, all you have to do now is sit back and wait for your email campaigns to begin.


    Computer Software

Good features but expensive for basic usage

  • July 30, 2021
  • Review provided by G2

What do you like best about the product?
1. Reliability - Its uptime is pretty excellent and gives me the confidence to send bulk emails without any fear at anytime.
2. Templates - It comes with a sound library of templates that I customize with my data and save for future usage.
3. Analytics - Its monitoring dashboard helps me understand my customer experiences, and I can pull in this data externally for further analysis.
What do you dislike about the product?
1. High Price - It has been heavily rising its prices, which I find difficult to comprehend. I might choose other alternatives since my use-cases are not as complex.
2. Long Support Wait Times - Even for an upgraded package, the support is not real-time and you have to wait till a long time to get in contact with a real-person.
What problems is the product solving and how is that benefiting you?
We use SendGrid APIs in our platform for all end-user communications via SMS. Since we operate at scale with complex developer requirements, we chose SendGrid over other vendors. It's reliability and heavy customer-focused features are the primary reasons for my overall positive review. However, the pricing model is pretty expensive and wouldn't recommend for others who might not need all the advanced features.


    Vishal J.

Sendgrid - The most easiest API for sending emails

  • June 21, 2021
  • Review provided by G2

What do you like best about the product?
The best thing about Twilio Sendgrid API is the ease of setup. First, when I created an account with Sendgrid, the steps to integrate your existing email server with Sendgrid Email API is very easy. Very few parameters like the API ID, password and username provided by Sendgrid need to be configured into the existing SMTP server and its done.

Moreover, you can use the Sendgrid API flexible plans with plans as low as 15$.

One more useful feature is the Usage Alert which is sent as an email. So you know, how many emails you have already used up and can accordingly plan the remainder of the month without increasing your monthly bill.
What do you dislike about the product?
Most of the features provided by Sendgrid are useful for detailed analysis and further action. Nothing which I dislike as such.

Only thing which I like to mention was the increase in pricing of plans which happened when Sendgrid merged with Twilio. However, we have absorbed the increasing cost over the time period.
What problems is the product solving and how is that benefiting you?
I am using Twilio SendGrid Email API to send emails to a large list of prospective customers on behalf of my client. Generally, I am sending upto 10000 emails on a daily basis, and the performance of Sendgrid servers is quite good.
Recommendations to others considering the product:
Just go for it and forget about your email deliverability issues.


    Information Technology and Services

Fastest Integration I Have Ever Done

  • June 18, 2021
  • Review provided by G2

What do you like best about the product?
Twilio SendGrid has a very to use API which allows you to get up and runninng in minutes. I can also get to enforce which email addresses can send from my API key and this is a major plus for control and security. The free 100 email per day limit is also very ideal for testing.
What do you dislike about the product?
I hvave not come across any of these yet.
What problems is the product solving and how is that benefiting you?
This API has really helped with customer onboarding and email verifications. SendGrid is very reliable and we use it for all our email comms in our apps


    Computer Software

Email API made easy

  • June 17, 2021
  • Review provided by G2

What do you like best about the product?
It was a super easy setup process from an engineering perspective. All you need is to make an API call and you're set.
What do you dislike about the product?
I think the visibility into deliverability could be improved. Sometimes it's tough to understand when recipients are opening their emails fully.
What problems is the product solving and how is that benefiting you?
We used to deliver our emails via our own application server, so using an external service sped up our platform.


    Ben L.

Simple and Reliable Email Client

  • May 10, 2021
  • Review provided by G2

What do you like best about the product?
Great documentation for the API lends to a productive developer experience.
What do you dislike about the product?
After Sendgrid's acquisition by Twillio, there were many changes to the product (as expected), which unfortunately meant pricing tiers also shifted so features such as the audit history became limited unless you paid more. The API endpoint itself however is versioned so we don't have to worry about breaking changes to our product.
What problems is the product solving and how is that benefiting you?
Adding email functionality within a cloud-based application. The API offers options for simply sending data to be merged with rich HTML templates, or if you prefer to generate the HTML on your own, you can do that as well.
Recommendations to others considering the product:
Fully consider all the aspects that may affect your price (such as email volume and features) before going with Sendgrid. The price is worth it if you're taking advantage of all the features Sendgrid has, but if you just need a very simple email API for high volume sending there may be cheaper options with fewer frills.


    Computer Software

best API to send and receive SMS, MMS, OTT messages globally

  • April 12, 2021
  • Review provided by G2

What do you like best about the product?
easy to use. good support. works perfectly on all OS. Online chat and community helps if you stuck anywhere.
What do you dislike about the product?
it will be good to have free version. it will be good to have deployment on mac available.
What problems is the product solving and how is that benefiting you?
sending message for mobile app download. cheap and reliable product
Recommendations to others considering the product:
Yes, definitely should use as it is simple to use and great community out there to help you to figure out things.Companies of all sizes looking for a radically easy, all-in-one cloud contact center solution.


    Himanshu P.

Good API solution for sending bulk emails

  • July 31, 2020
  • Review provided by G2

What do you like best about the product?
Every feature on the SendGrid Platform is available via REST API. This makes you integrate the solution with your own system and make sense out of parameter from SendGrid such as Open, Clicks, etc
What do you dislike about the product?
SendGrid API's Website becomes down at times and customer care does not accept it. Have to send screenshots and then they divert to other solutions.
What problems is the product solving and how is that benefiting you?
We are trying to send Emails in bulk, Use Unsubscribe global & group feature so that the end-users have the flexibility not only to unsubscribe from all but also specific email groups.
Recommendations to others considering the product:
Sending emails in batches of 1000, tracking its open clicks via API use SendGrid


    Information Technology and Services

With Sendgrid marketing you can easily achieve automation and reach your goals.

  • May 24, 2020
  • Review provided by G2

What do you like best about the product?
Sendgrid marketing offers a large number of tools capable of satisfying the needs of each user, who wants to improve their work in great proportion being able to perform their work hand in hand with this innovative system which provides unique support and training that remains in constant evolution and implements the development of any company that uses this program, generating rates of progressive improvement of their operations, increasing productivity and positioning in the IT standards.
What do you dislike about the product?
The most notorious flaw contained in sendgrid is expressed in the following way, its means of compression and file detection to be later uploaded to the system through its publication, presents errors when performing this action, where sometimes something is uploaded to the platform and then automatically deleted, thus causing great dissatisfaction by users, who observe this flaw and have to perform the action again in order to fulfill their task.
What problems is the product solving and how is that benefiting you?
I can say that thanks to sendgrid marketing I have managed to greatly improve my finances, a problem that had me on the verge of bankruptcy, through my implementation of this service as the main tool of work, my problems have been decreasing one by one, thanks to their methods offered are able to automate work in terms of digital platforms for distribution of business data, focused on marketing products through moderate or abundant advertising to attract a large volume of users who want and can get their products and services, promoting and positioning my brand at the top of business success.
Recommendations to others considering the product:
It would be very easy to talk about sengrind marketing as it is a spokesman for excellence, moderator of successful management, modifier of work, and maximized results, capable of providing radical changes to demonstrate its progressive development after being implemented as the main method of business management, amplifying the distribution of advertising strategies to achieve the goals set within each department, enhancing its use for a large number of companies which want to generate a change adding to positive impacts that are of great interest to motivate the team to keep improving.