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Twilio SendGrid Email

Twilio SendGrid

Reviews from AWS customer

8 AWS reviews

External reviews

345 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    mevlana a.

Good to send automated mails

  • May 14, 2020
  • Review provided by G2

What do you like best about the product?
It is good design your templates by gui and sending it by clients with customizable parameters. Also tracking the mail state is very good analyze business impact of the mail. It allows you tou track what you have done good or bad. Dashboards also have a good ui.
What do you dislike about the product?
Documentation about templates was a bit insuffcient but I think they improved there.
What problems is the product solving and how is that benefiting you?
Sending automated emails to customers on certain actions.
Recommendations to others considering the product:
It supports wide range of features. You might want to give it a try.


    Aniket T.

Powerful and reliable way of sending emails

  • April 03, 2020
  • Review provided by G2

What do you like best about the product?
Twilio SendGrid Email API is for sending transactional emails like password reset, payment related and order related. So whenever our users place an order on our web application an email is sent to the user regarding the order and delivery information. We can easily create dynamic templates using handlebar templating language and push the data through Sendgrid API and our data is automatically rendered on the template. Email sent through SendGrid API is delivered instantly to our users and we have never faced any delivery issue with Sendgrid API.
What do you dislike about the product?
There are few limitations on API that are 600 requests/minute which means a maximum of 10 requests can be accepted in a single second which can be a disadvantage sometimes.
What problems is the product solving and how is that benefiting you?
We are using Sendgrid API to send Transactional emails to our customers. We also utilize SendGrid API to create a list, add a contact to lists and schedule marketing campaigns. We send emails related to Payment, Orders, and notification of various events.


    martha g.

It simplifies the tasks in the handling of your e-mails!

  • August 27, 2019
  • Review provided by G2

What do you like best about the product?
This tool is very well on its way with its integration of different complements that are working today, programming and automation of e-mails, which usually shine on calendar days established for promotions, whether new products, price offer, mainly attracting new viewers who have not had a vision more than light on us with which we can clarify our purpose. It has an integration to complements to work with wordpress that can synchronize the fluidity of the corresponding work of each tool.
What do you dislike about the product?
The handling of the tool is somewhat complicated, the interface to control the page, finding emails that have been sent previously becomes difficult to have no distinctions of relevance, with mass emails with positive results other negatives within the same tool, to update the trends that have no importance and those that were changed.
What problems is the product solving and how is that benefiting you?
With this tool, it has been easy to handle e-mail communication to recurring customers, separate different messages for factors and scopes not equal one from the other, to specify the services to each customer, customize the messages as little as possible to have a striking message to who receives it among many recipients.
Recommendations to others considering the product:
This program will fit very well, with any start in email marketing campaigns, which can be used to land on certain websites that can be appreciated the goals of your company, implementing this service in the business can open doors to communicate with large customers, or great partners, an opportunity that can not be missed before the current digital marketing.


    Joe C.

Great Service

  • April 29, 2019
  • Review provided by G2

What do you like best about the product?
It is very easy to get up and running with the SendGrid API and it performs very well. The service has been stable with no major issues for us.
What do you dislike about the product?
Some features are a little limited like batch sending with subusers. The service is a little on the expensive side.
What problems is the product solving and how is that benefiting you?
We needed an email sending partner to process millions of emails each month and SendGrid's service and infrastructure has been up to the task.
Recommendations to others considering the product:
It is a very good product that is stable, performs well, and has good customer support. It is a little expensive when compared to other options, but you get what you pay for and SendGrid delivers. I would recommend SendGrid to anyone.


    Financial Services

Powerful but easy

  • March 03, 2019
  • Review provided by G2

What do you like best about the product?
It's rare that a company has a product that can be learned quick and used immediately, but is also insanely powerful and capable of enterprise-level usage.
What do you dislike about the product?
Some UI's could be slightly clearer and more obvious.
What problems is the product solving and how is that benefiting you?
We need to send lots of reminders and notifications. Having quick access to statistics on these mails is essential, especially any rejected or blocked emails.


    Computer Software

SendGrid is one the best API service provide

  • February 10, 2019
  • Review provided by G2

What do you like best about the product?
the friendly and systematic way to doing things
What do you dislike about the product?
nothing as such. the company is providing its best services
What problems is the product solving and how is that benefiting you?
by using sendgrid i have more opportunity to expand my bussiness


    Mitch C.

Good docs. Always improving.

  • January 31, 2019
  • Review provided by G2

What do you like best about the product?
Excellent documentation. Their feature set has expanded recently (dynamic templates available in the API), so I appreciate that the service keeps getting better.
What do you dislike about the product?
On my dream list, I wish email logs included a view / rendering of the email.
What problems is the product solving and how is that benefiting you?
All of our triggered emails for the Join It SaaS platform goes through SendGrid.


    Market Research

Overall

  • January 26, 2019
  • Review provided by G2

What do you like best about the product?
Well they have knowledge of e-mails and they understand there customer as well
What do you dislike about the product?
Its not that match but they don't have email tracking
What problems is the product solving and how is that benefiting you?
I don't face any problem


    Information Technology and Services

Easy to use and free for an Azure starter account.

  • January 25, 2019
  • Review provided by G2

What do you like best about the product?
Reliable, Free, and easy to integrate with a Microsoft Azure Application.
What do you dislike about the product?
Really nothing, it works well and easy to integrate with Microsoft.
What problems is the product solving and how is that benefiting you?
Email delivery from Online SAAS application.


    John F.

SendGrid: Long Overdue Solution for Us

  • January 12, 2019
  • Review provided by G2

What do you like best about the product?
There are a number of strong features in SendGrid. The top two we probably benefit from the most are the API and the reporting. The API makes it simple for our SaaS platform to send e-mails - both from our system to clients, and from our system on behalf of clients (e.g. marketing e-mails). And the API is simple to use and can be integrated in a matter of hours.
What do you dislike about the product?
The last I reviewed their features, the tools they provide to manage sub-users could be more well developed. We create sub-users to represent each of our clients so that we can track their activity separately. Note: the sub-user feature may be more developed now.
What problems is the product solving and how is that benefiting you?
There are a number of ways to send e-mail messages programatically. But SendGrid gives our messaging efforts and sound structure. But probably the greatest benefit is the reporting. Tracking things like e-mail opens and bounces takes a lot of development time. SendGrid takes care of these issues for you - allowing you to focus on your core business objectives.
Recommendations to others considering the product:
To be honest, I am not familiar with all of competing products on the market - I know there are at least a couple that would probably give SendGrid strong competition. But we have felt that SendGrid provides good value for money, has helped us reduce development time in regard to messaging, and intend to continue working with their platform.