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Reviews from AWS Marketplace

3 AWS reviews

External reviews

327 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Hitesh J.

Easy to Configure, Easy to Use Email API Software

  • May 04, 2022
  • Review provided by G2

What do you like best about the product?
Intigration with the other apps make it great application to communicate with the customers.
Interactive and user friendly interface make it more smother.
What do you dislike about the product?
Sometimes getting trouble in integration with the other apps.
What problems is the product solving and how is that benefiting you?
Sending pramotional email and newsletter emails become easy.
Recommendations to others considering the product:
It makes the email communication easy.


    Insurance

Twilio SendGrid Email API usage and experience

  • April 21, 2022
  • Review provided by G2

What do you like best about the product?
Easy to integrate with NodeJS.
Very well documented APIs
Quick support
What do you dislike about the product?
Examples on their documentation website can be improved.
Extensive example could be added on their github repo.
What problems is the product solving and how is that benefiting you?
With the Twilio Send Grid API I have integrated multiple finance, blockchain and insurance products for sending email and SMS to users globaly.
Recommendations to others considering the product:
You might have to initially spend some time to learn to integrate twilio and send grid


    Eric P.

The Most Reliable Massive Email Sending Platform

  • April 20, 2022
  • Review verified by G2

What do you like best about the product?
SendGrid has proven to be good for integrations with other platforms for sending massive emails, with their dedicated IP I've been able to keep my IP sending reputation at a healthy level. Also, they have one of the best customer service I've ever used, they're quick to respond and they'll stick with you and even follow up until the issue is resolved.
What do you dislike about the product?
Sometimes the setup process can be a little complicated, but with some guidance and assistance, it can be manageable.
What problems is the product solving and how is that benefiting you?
I've solved all the email deliverability issues I used to have with massive email campaigns, their platform is robust enough to handle high volume.


    Mariana S.

Our entire email marketing strategy, rests on Sendgrid.

  • April 15, 2022
  • Review provided by G2

What do you like best about the product?
I have always been impressed with the impact of Sendgrids analytical reports on my organizations email marketing strategy. Asides the quality of the reports , I am always excited with how customizable Sendgrid reports are. I can customize reports based on a specified timeframe , geography , device-type or other demographic divisions.
What do you dislike about the product?
Sendgrid is perhaps , the most technical email marketing platform out there. This often means that new users will experience a slow learning curve in the first few weeks of using this program and therefore tends to cost the adopting company funds, since they may need to take new users through formal training structures.
What problems is the product solving and how is that benefiting you?
We use Sendgrid for primarily three purposes : newsletter and transactional emails , automated email engagements and email engagement tracking/measurement.
The ability to achieve all of the above , is the most important Sendgrid benefit for me.


    Alice M.

We are efficiently leveraging the huge benefits of email marketing.

  • February 25, 2022
  • Review provided by G2

What do you like best about the product?
Sendgrid provides us the opportunity to automate email marketing campaigns. Either be it transactional emails or newsletters.
With the aforementioned, we are successfully setting up automation triggers, which determines when a sales prospect or customer needs to be engaged via emails . While also letting us successfully track and measure the performance or effectiveness of our automation strategy.
What do you dislike about the product?
Sendgrid is not very intuitive and thus , it usually requires previous experience with email marketing setups, to be able to use effectively.
What problems is the product solving and how is that benefiting you?
We rely on Twilio Sendgrid to send real-time email notifications to our customers. Sendgrid provides us with the necessary infrastructure to automate engagement notifications with our customers, using emails.


    Education Management

Great for transaction emails

  • January 12, 2022
  • Review provided by G2

What do you like best about the product?
Sendgrid is very easy to set up and because it's such a popular and well known service, it can integrate with hundreds of different software providers, giving a lot of flexibility.
What do you dislike about the product?
If you don't know what you're doing, the idea of using a service like Sendgrid can be confusing to some people, and requires some time to figure out and integrate. This is not an issue with Sendgrid specifically, just with people who aren't fully understanding how the service works.
What problems is the product solving and how is that benefiting you?
So I have my regular email service provider where I send my newsletters, promos and such but they're not so good at sending transaction based emails. Sendgrid solves that problem for me.


    Mohan Lal D.

Best software for Improving email Deliverability

  • December 31, 2021
  • Review verified by G2

What do you like best about the product?
SendGrid is one of the best software for improving Email Deliverability using Email API. It is pretty straightforward software, which takes way less time to implement.

Especially when you are using plugins like Memberpress, LearnDash, etc. on your Website, you would want to make sure that emails are delivered to the Client. SendGrid helps in making sure that emails really do reach inboxes.

And, it is one of the most affordable software for sending Emails out there as well.
What do you dislike about the product?
None, except one small thing; sometimes when creating a sender profile in SendGrid, it doesn't load state names as per country i.e. if I select India as the country, it would still show me USA state names.
What problems is the product solving and how is that benefiting you?
We used SendGrid for improving Email Deliverability for our Website using API. SendGrid Email API is easy to configure and comes in handy when you are using tools like Memberpress and other plugins that send out Emails from your Website install. I also implement it for almost every client for whom I develop Wordpress Websites to make sure emails for Contact Forms Submissions and Reset Password Request, etc. get delivered properly as well.
Recommendations to others considering the product:
Sendgrid helps in improving email deliverability from Website installs. So, if you are using any software that sends out emails from your website server (like LearnDash, Memberpress, etc.) then having software like SendGrid is a must.


    Information Technology and Services

Easy to use and a helpful tool

  • December 23, 2021
  • Review verified by G2

What do you like best about the product?
You can search email addresses to find their history, then find out if your recipients are receiving your mail. If they aren't then you can find out why.
What do you dislike about the product?
Some minor functions are not very easy to find, like manually adding a recipient to the blacklist.
What problems is the product solving and how is that benefiting you?
Helping our customers figure out why they aren't receiving our emails. Helping make sure they receive our emails again by removing certain reports. Adding customers the blacklist to ensure they don't receive our emails again.
Recommendations to others considering the product:
It's a useful tool. It can help keep you in the loop with how well your emails are being received by your customers.


    Avinash U.

Twilio's Sendgrid: A perfect service for your marketing campaigns

  • December 18, 2021
  • Review verified by G2

What do you like best about the product?
The best feature would be the high delivery rate compared to similar services. The implementation is also easy as well using the documentation provided for most popular languages along with the REST API. The training using Twilio's RPG game TwilioQuest also makes it easy to get started. The designer feature makes it easy to design templates without using a third-party solution.
What do you dislike about the product?
Integrating new senders is not that intuitive on the UI and makes it confusing. Verifying new senders is also not a seamless process as it does not notify if the verification email went through. Sometimes the template designed using the editor does not reflect the email received.
What problems is the product solving and how is that benefiting you?
We used Twilio SendGrid Email API to send mass emails for our internal and business objectives. We have used Sendgrid using it's API and with other services like Courier, and our implementation has been easy with both the approaches. The high delivery rate along with the statistics from Sendgrid made ensure we had no concerns regarding email delivery.


    Ryan K.

Twilio is the best + they own SendGrid

  • December 15, 2021
  • Review verified by G2

What do you like best about the product?
My product team has had a great experience with the Twilio and SendGrid API's. Their support does a great job and always has treated us well. My only regret is not buying stock back when we started using these two companies. We recently went to a multi-year contract with Twilio and got even better pricing then before. For our booking company Afton Shows and for our ticketing company, Afton Tickets, Twilio and SendGrid have been crucial to operations and we are thankful to have found them many years ago!
What do you dislike about the product?
Nothing. I have been super happy with everything from support, to pricing, to features.
What problems is the product solving and how is that benefiting you?
Twilio and SendGrid let us build communications features into our booking and ticketing platforms so we can communicate easily with artists, promoters, venues, event organizers, and our attendees.
Recommendations to others considering the product:
My recommendation is to use them.