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Twilio SendGrid Email

Twilio SendGrid | 1

Reviews from AWS Marketplace

3 AWS reviews

External reviews

330 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Easy to use and a helpful tool

  • December 23, 2021
  • Review verified by G2

What do you like best about the product?
You can search email addresses to find their history, then find out if your recipients are receiving your mail. If they aren't then you can find out why.
What do you dislike about the product?
Some minor functions are not very easy to find, like manually adding a recipient to the blacklist.
What problems is the product solving and how is that benefiting you?
Helping our customers figure out why they aren't receiving our emails. Helping make sure they receive our emails again by removing certain reports. Adding customers the blacklist to ensure they don't receive our emails again.
Recommendations to others considering the product:
It's a useful tool. It can help keep you in the loop with how well your emails are being received by your customers.


    Avinash U.

Twilio's Sendgrid: A perfect service for your marketing campaigns

  • December 18, 2021
  • Review verified by G2

What do you like best about the product?
The best feature would be the high delivery rate compared to similar services. The implementation is also easy as well using the documentation provided for most popular languages along with the REST API. The training using Twilio's RPG game TwilioQuest also makes it easy to get started. The designer feature makes it easy to design templates without using a third-party solution.
What do you dislike about the product?
Integrating new senders is not that intuitive on the UI and makes it confusing. Verifying new senders is also not a seamless process as it does not notify if the verification email went through. Sometimes the template designed using the editor does not reflect the email received.
What problems is the product solving and how is that benefiting you?
We used Twilio SendGrid Email API to send mass emails for our internal and business objectives. We have used Sendgrid using it's API and with other services like Courier, and our implementation has been easy with both the approaches. The high delivery rate along with the statistics from Sendgrid made ensure we had no concerns regarding email delivery.


    Ryan K.

Twilio is the best + they own SendGrid

  • December 15, 2021
  • Review verified by G2

What do you like best about the product?
My product team has had a great experience with the Twilio and SendGrid API's. Their support does a great job and always has treated us well. My only regret is not buying stock back when we started using these two companies. We recently went to a multi-year contract with Twilio and got even better pricing then before. For our booking company Afton Shows and for our ticketing company, Afton Tickets, Twilio and SendGrid have been crucial to operations and we are thankful to have found them many years ago!
What do you dislike about the product?
Nothing. I have been super happy with everything from support, to pricing, to features.
What problems is the product solving and how is that benefiting you?
Twilio and SendGrid let us build communications features into our booking and ticketing platforms so we can communicate easily with artists, promoters, venues, event organizers, and our attendees.
Recommendations to others considering the product:
My recommendation is to use them.


    Computer Software

Main email API service we use for our CRM

  • December 13, 2021
  • Review verified by G2

What do you like best about the product?
The setup of API was pretty straightforward, and the manuals were detailed. We have implemented integration with their API in our product in a few days, and it has been working fine for five years nowadays. We are looking forward to implementing other functions of this API in our software soon
What do you dislike about the product?
The free plan seems to change more often than it wanted to be, and some features of API are now being deprecated, so we needed to modify our software to reflect these changes
What problems is the product solving and how is that benefiting you?
Sending emails through the CRM often conflicts with our providers' SMTP servers, so we needed to have an external API to implement proper communication with our customers. The benefits are also detailed reporting about the quality of our sent emails, unsubscribe functions, and detailed reporting
Recommendations to others considering the product:
I recommend having a short-term trial before making a long-term contract to see if all your needs are being served


    Computer Software

Good to go platform for Email campaign

  • December 08, 2021
  • Review provided by G2

What do you like best about the product?
- Simplest UI and easily accessible
- Can upload the contacts as CSV file
- Email validation
- Email report tracking
What do you dislike about the product?
I haven't seen anything so far, maybe the pricing looks a little high
What problems is the product solving and how is that benefiting you?
- Bulk email campaign
-They have good support and guide
-AB testing and List segmentation


    Rahul Y.

Best Email Service Provider for Wordpress

  • December 07, 2021
  • Review verified by G2

What do you like best about the product?
It is easy to configure sending emails using SendGrid API. Usually, website hostings don't provide an Email Delivery Service, so all the emails are sent from hosting servers which typically end up in the Spam folder or get blocked by vendors like Gmail, Yahoo, AOL etc.

SendGrid helps ensure that those emails don't end up in the Spam folder. And, not to mention, it is way easy to integrate the API (with WordPress).

And, it has a free plan for starting... so, if you are just starting your website, you probably won't even need to purchase any paid plans to get started.
What do you dislike about the product?
There is absolutely nothing that I would dislike about SendGrid :)
What problems is the product solving and how is that benefiting you?
We use SendGrid for improving Email Deliverability on our Website for emails that are sent through our WordPress Website Hosting. Personally, when I was working as a Freelancer Developer, I implemented SendGrid for each of my clients to make sure that their Website Emails reach inboxes.

SendGrid is easy to use and kind of like Switch ON & Forget type of software, which helps make things easier for Email Delivery.
Recommendations to others considering the product:
If you are looking for Email Service Provider for your Website (especially if it's a Wordpress install), then go for SendGrid.


    Sam R.

A solid API with simple integration into a multitude of different services at an affordable price.

  • November 30, 2021
  • Review verified by G2

What do you like best about the product?
The API is easy to integrate with just about any service out there. The documentation is solid and covers multiple use-cases/languages, and the webhooks are reliable and easy to understand. Additionally, the pricing is very reasonable, especially compared to other Email API solutions.
What do you dislike about the product?
The email design tool is not at polished as competing solutions aimed purely at marketing-based emails (Mailchimp, for example). There are a decent amount of bugs, and it's relatively frustrating to use. Still, we primarily use SendGrid for the API, not the email-design tools, so this is not a dealbreaker for us, and the prices are much more modest than competing marketing solutions.
What problems is the product solving and how is that benefiting you?
We use the SendGrid Email API to automate internal email delivery from our web and mobile app. We also occasionally use the free marketing and design tools included in SendGrid.


    Information Technology and Services

Excellent Email API

  • November 27, 2021
  • Review provided by G2

What do you like best about the product?
Very easy to use, I can see the bounced and blocked emails
What do you dislike about the product?
I wish it had more filters apart from date, the contents of the email are not visible but shows how many times someone has opened an email
What problems is the product solving and how is that benefiting you?
Sending emails to someone


    Mansi K.

Easy Email API tool

  • November 24, 2021
  • Review provided by G2

What do you like best about the product?
While working on Maple CRM. we were looking for a good email campaign tool which we can use directly with our CRM system and the Maple CRM team suggested us Sendgrid tool to integrate with their software. This tool is very helpful and it helped us with more quality and filtered leads.
What do you dislike about the product?
As of now, we haven't found any dislike for this software and are happy to use this software.
What problems is the product solving and how is that benefiting you?
By sending bulk emails to clients, birthday anniversary wishes to clients. It also helped us by scheduling different campaigns throughout the software to get good leads. We also filtered the leads by using this email campaigning API system integrated with our CRM system.


    Vlad B.

Email Deliverability and Domain `monitoring

  • November 23, 2021
  • Review verified by G2

What do you like best about the product?
I love SendGrid because it’s so easy to use. I can integrate it with my applications, create templates for mailing campaigns, and send my emails with confidence. The platform is reliable and straightforward to use, and I recommend it to anyone looking for an easy way to send their emails.
What do you dislike about the product?
Installation of the software was more complex than we expected — especially when it came to getting the system up and running. We contacted the support team several times for help, but only after a few days were we able to get the program running with all stacks we wanted.
What problems is the product solving and how is that benefiting you?
I use Twilio SendGrid Email API to send emails on behalf of my client. This enables me to send up to thousands of emails daily from the entire bunch of domains and users from their own IPs. The performance of the Sendgrid servers has been very good, and I have not encountered any issues in performing this task.
Recommendations to others considering the product:
We are delighted to recommend SendGrid to any organization searching for an excellent API integrated email marketing or email campaign platform. With SendGrid, all you have to do is simply integrate it with your website and then wait for your email campaigns to begin.