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Reviews from AWS Marketplace

2 AWS reviews
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External reviews

327 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Telecommunications

Really great tool

  • October 05, 2023
  • Review verified by G2

What do you like best about the product?
You can send massive campaign whitout any trouble with your email provide
What do you dislike about the product?
A bit difficult to implement the domain, DNS and all that stuff
What problems is the product solving and how is that benefiting you?
I was having issues sending campaigns through Gmail and now I am ok with sendgrid


    Computer Software

Shutdown the service after two years just because 9 mails in a week

  • September 20, 2023
  • Review verified by G2

What do you like best about the product?
Price and being an standard on lots of integrations.
What do you dislike about the product?
I have been using Sendgrid for years, since long before Twilio bought it. When twilio bought it, we started with bullshit, that insistence of theirs to force you to use 2FA, the "security" yes or yes and an interface that was getting more obsolete every day.

I also had my scares due to traffic peaks that I found difficult to analyze where they came from, but because of laziness I didn't change the service since I used it in dozens of places.

The last straw was when overnight (early Monday morning) they cut my service due to "malicious traffic from my endpoints", and asking me to fill out a super-exhaustive report, more than a dozen questions, to restore the service and all this, with response times to the incident of several days, meanwhile, everything stopped. That means, literaly, all my webs and services without being able to send emails.

Talking to their support, they told me that it is normal, that they had seen that one of my websites had probably been breached, and that at such a signal they would cut to the chase.

We are talking about less than a dozen emails in a week, in a contracted service of 50,000 emails per month, sometimes with peaks of 80-90k per month.

Obviously, I contracted another service, and once I got over the laziness of having to configure 22 endpoints again, I won't go back to Sendgrid even if they pay me.

The new service has a much more useful interface if any endpoint is used to send SPAM, and if so I will remove it and solve the problem.

I won't say the name of the service, it is also one of the best known, but I don't want to advertise it for free.
What problems is the product solving and how is that benefiting you?
Sendind email from API, web applications and other distributed endpoints.


    Saurav S.

Sendgrid - Reliable Tool For Email Communication

  • September 07, 2023
  • Review verified by G2

What do you like best about the product?
Sendgrid Email API is one of most reliable email marketing tools for automating your emails. It is an open source tool which is amazing. I can tell you with 100% surety that implementing the API is very easy and smooth as they provide you with pin point documentation for the implementation. Apart from that they also provide documented code libraries in different programming languages which is amazing.
What do you dislike about the product?
The only thing which everyone dislikes is the product pricing, which is very costly with respect to other platforms available in the market.
What problems is the product solving and how is that benefiting you?
One of the best things which happened with Sendgrid is that we reduced our bounce rates and emails landing in spam folders which has helped us to communicate more effectively with our customers. Also the analytics dashboard helps with making decisions faster and effectively.


    Computer Software

Emails Service Made easy with Sengrid

  • September 06, 2023
  • Review provided by G2

What do you like best about the product?
Sendgrid emails api is one of the best options to send the emails from code. The best part is their documentation, each and every point is defined properly. Multi language support is available.
What do you dislike about the product?
I used Email API for more than 3 years for my client, he is also currently using it, still it is working perfectly. I didn't found any dislike yet, in case of issues their support is always available.
What problems is the product solving and how is that benefiting you?
I used twilio sendgrid email api to send transactional emails of my client to customers. I used api endpoints in PHP language. Usage with curl of the api was very well defined. Me myself and my client both are very happy with their service and support


    Karan V.

Flexible automated messaging tool for marketing

  • July 27, 2023
  • Review provided by G2

What do you like best about the product?
In today's era businesses needs marketing to increase their sells. Marketing is most important to do business. For that this amazing feature we can use. We can easily integrate API to send automatic email messages to customers. This is very fast API in runtime and rate of success is very high. And this is also very reliable for developers also to integrate with their application. And I have already integrate Twilio email api with Shopify Laravel app.
What do you dislike about the product?
As per my experience with API I not found and drawback. But email API integration with Shopify Laravel app is some difficult for me at first time. After one time integration we can easily integrate with our app.
What problems is the product solving and how is that benefiting you?
Twilio continues work on security of API. There are very secure layer that provides high security. Twilio is improving the success rate for sending emails. We can easily send emails in bulk.


    Raj V.

Twilio sendGrid email Api is the best service for email varification at testing time.

  • July 25, 2023
  • Review provided by G2

What do you like best about the product?
I'm a full stack developer. I have used Twilio sendgrid at my one of project, in that project basically I have to varify that user when he or she registered. This service helped me to send the email for varification to that particular user. Some things are the best in sendgrid which I appreciate that, like it is open-source. Even we can use in our project at a testing time. It is also provide the range of mails to send in one month. Anyone can use the email service which have provided by Twilio sendgrid email API.
What do you dislike about the product?
That one thing which I have faced when I have create my account at Twilio sendgrid. I have faced some error, like you are unauthorised, I am not able to varify and Authorize myself . So i wish this kind of issues should not faces by others users of Twilio sendgrid.
What problems is the product solving and how is that benefiting you?
One of the problem which I had faced, to varify your account after the registered your self at Twilio sendgrid. Some time user can't able to varify their account. So I would like to say that if this problem solved at this time then after the allover services which have provided by Twilio sendgrid is much better than others. All overall the experience with it is so good.


    angel g.

Sendgrid is a user friendly

  • July 13, 2023
  • Review verified by G2

What do you like best about the product?
I like how user-friendly this tool is; it also shows different timezones, it is easier for us to validate it on our system.
What do you dislike about the product?
Sendgrid sometimes doesn't show the email confirmations sent to the clients.
What problems is the product solving and how is that benefiting you?
We are using this tool to see if an email confirmation was sent to the guest or not. It helps us to determine the next course of action to make sure that we will be able to resolve our guest's concern.


    Dmitriy P.

Account closed without explanation

  • July 04, 2023
  • Review provided by G2

What do you like best about the product?
Relatively easy setup, possible to completely without reach out to support.
What do you dislike about the product?
Their customer support is bad and not clear.
We have a very standard e-commerce customer service use case for transactional email.
Our account was closed without any explanation whatsoever sighting 4 policies none of which were applicable to us.
When we requested an explanation they just told me the case is closed on their end and they have no further comments .
What problems is the product solving and how is that benefiting you?
Independent API


    Sujith B.

Quite a good Email sending Platform

  • June 27, 2023
  • Review verified by G2

What do you like best about the product?
Normal email sending is good
they provide very good Email PAI service, and also all the shared IPs they provide are in good reputation.
I cross-checked the IP reputation of shared IPs, and still, they are very good.
Support is good
What do you dislike about the product?
There are few negatives in automation.
They are add some automation features like in Mailchimp.
What problems is the product solving and how is that benefiting you?
It's solving the email deliverability problems.
Sending bulk emails works perfectly fine.
We have been searching for a good bulk email sender and found Sendgrid to be amazing.
We also looking forward to use automation


    Oliver M.

Keeping track of sent emails has never been easier

  • June 17, 2023
  • Review verified by G2

What do you like best about the product?
Sengrid has been such a wonderful system to use to keep track of the emails being sent out by our automatic system. The ability to check if emails bounced, have been blocked, if the emails were opened and even clicked on has been severly helpful in our efforts to educate our guests/customers about the importance of confirmation emails and accountability. Nothing negative to say about how it all works hand in hand together
What do you dislike about the product?
One small thing that really bums us about (seniors here) would be the limited dates you can use you generate emails sent to a specific email address. Would be very nice to maybe push it to 3 months if possible however other than this, Sengrid is just wonderful
!
What problems is the product solving and how is that benefiting you?
Sengrid has helped our company keep track of the automated emails being sent out to the million of guests we cater across the worl. This has helped us ensure that accountability and visibility is present across all boards, both with our guests and the employees