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Sendgrid Email API review
What do you like best about the product?
Easiest integration. We have integrated with Moengage and email campaigns via moengage with Sendgrid email API is seamless.
Compared to competitors, we find its easy to handle.
Better delivery as well!
Compared to competitors, we find its easy to handle.
Better delivery as well!
What do you dislike about the product?
No cons as of now, as we find delivery is also great and integrations with multiple martech tools is also easy.
Seperate dashboard for emails spams would have been better.
Seperate dashboard for emails spams would have been better.
What problems is the product solving and how is that benefiting you?
We send millions and millions of emails to isers across globe.
Integration with moengage helps us to segment users and send curated mails to all those users via API
Integration with moengage helps us to segment users and send curated mails to all those users via API
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Great tool for email marketing
What do you like best about the product?
The ease of use and integrations Twilio Sendgrid has to offer is just amazing, A/B testing is also good. I like how easy it is to track and change different aspects of emails based on performance.
What do you dislike about the product?
There is nothing to really dislike twilio but they could make improvements in the user interface.
What problems is the product solving and how is that benefiting you?
Twilio SendGrid allows us to communicate with our clients through delivering emails in their inbox directly from our crm.
Multiple Issues When Upgrading Account
What do you like best about the product?
SendGrid's user interface is well-designed and easy to understand. However, the functionality available leaves a lot to be desired. Generally, the support staff seems knowledgeable but have given me many wrong answers.
What do you dislike about the product?
We've been attempting to upgrade from a small volume plan with a shared IP pool to a large plan. We were told we could keep a shared pool but were later told after we signed an annual agreement that we'd been given the wrong information and would have to move to a Dedicated IP (we use the API plan not Marketing Campaigns). There was no guide on how to move from one plan to the other, and in reality it became a nightmare. What should have been automated by their system and their touted 'Automatic IP Warmup' in under 2 weeks, became a 6-9 week project and an additional sprint for my engineering team. We've been forced to manually warm our IP and change our software to regulate our send volume as their warming process does not work. I've spent almost 6 hours on chat sessions trying to troubleshoot issues with this product and have no dedicated rep to help me and have to speak to someone new every time.
Because we are under a time-crunch as our old ESP gets sunset (Dyn by Oracle) and we've already done the API implementation, we're forced to stay on this system. But if I had a choice, we would not.
Because we are under a time-crunch as our old ESP gets sunset (Dyn by Oracle) and we've already done the API implementation, we're forced to stay on this system. But if I had a choice, we would not.
What problems is the product solving and how is that benefiting you?
SendGrid is our primary ESP for abandon cart emails and other action based triggered emails we send to our users.
Twillo SG API Review
What do you like best about the product?
Integration is easy with website or application. It has capability to handle large volume of emails. Analytics feature is good to provide performance of the mails including open rate and bounce rate.
What do you dislike about the product?
Pricing model might be disadvantage for large businesses as the charges are based on number of emails sent but it can be beneficial for small businesses at the same time.
What problems is the product solving and how is that benefiting you?
In our business, customers need to be informed at every stage for their account activation, password or other profile changes, when their order is ready, when they left something in the shopping cart etc. All these can be sent very well and tracked using Twillio SG Email API.
The must try software to upgrade your cold email campaigns
What do you like best about the product?
The best part about Twilio SendGrid is it's ease of use. Uploading contacts and creating email campaigns is a seamless process and the analytics post the campaigns are detailed and helpful. SendGrid also allows for easy creation of email templates and our design team has been able to create high quality templates withembedded sign up forms on multiple occasions.
What do you dislike about the product?
While SendGrid is a tool that is useful on so many fronts - the pricing for the Pro Package is on the higher side. There are many newer startups coming out with cheaper tools for cold outreach and if you use SendGrid for just email campaigns- you might just switch because of the price.
What problems is the product solving and how is that benefiting you?
SendGrid is really helping solve for better email deliverability - especially for cold email outreach campaigns. You can upgrade your emails and create more targeted campaigns through SendGrid
Worst company i have ever used
What do you like best about the product?
Frankly i have tried mailgun, sendpulse, sendinblue all are better than sendgrid i case of ease of use, pricing, and specially the support. i am using it from a long time and every time i face some kind of different issue
What do you dislike about the product?
Their login system sucks, authenticator not working, text message not working, and you don't have option to recover account.
If you want to contact support you have to login first, and what if your issue is login related.
If you want to contact support you have to login first, and what if your issue is login related.
What problems is the product solving and how is that benefiting you?
SMTP is good, but not better. mailgun and other competitors are way more better.
Easy Web API Integration with Perfect Statistics
What do you like best about the product?
It is straightforward to integrate using the API key. A dashboard to track opens, clicks, deliverability metrics, geographical data, unsubscribes, and bounce is excellent. Their unsubscribe group feature is their USB. We can easily add multiple sending domains on one account without limitations, which other ESP usually have; even domain authentication using SPF and DKIM is hassle-free using our domain cpanel. They even have an email id verification feature so that we can minimize our email bounce rate.
What do you dislike about the product?
Pricing is a little costly even for bulk emails, but being a premium product with best-in-the-industry deliverability, it justifies its pricing somewhat. To check the email send activity of a particular user, only the last seven days' data is available; to extent the limit, we need to pay more.
What problems is the product solving and how is that benefiting you?
We use Twilio SendGrid Email API to send our transactional and triggered emails, which include order tracking, order confirmation, support tickets, forgot passwords, and OTP emails. Using this email service API and aur inbuild system, we can easily send emails that to dynamic/personalized without facing any issues.
Implementation was a breeze, thanks to the excellent documentation provided
What do you like best about the product?
Twilio SendGrid Email API is a scalable and reliable solution for sending high-volume emails, enabling email customization and easy integration with other platforms. The detailed analytics provided by SendGrid allow for continuous improvement in email campaigns. In summary, Twilio SendGrid Email API is a highly effective tool for sending high-volume emails
What do you dislike about the product?
High prices compared to other email API options, as well as issues with email delivery to some email service providers resulting in emails being marked as spam or blocked. Additionally, Twilio SendGrid's technical support can be slow or unresponsive in some cases, making it difficult to quickly resolve issues and get help when needed.
What problems is the product solving and how is that benefiting you?
We found the Twilio SendGrid Email API to be a very helpful tool in delivering a large volume of emails with good statistics. Its features and functionalities allowed us to effectively manage and monitor our email campaigns, while its reliable delivery system ensured that our emails were reaching their intended recipients. Overall, we were pleased with the performance of the Twilio SendGrid Email API and would recommend it to others looking for a reliable email delivery solution.
Sendgrid gets the job done- but nothing flashy
What do you like best about the product?
It gets the job done- we can send emails in bulk and see if the member has received or has not received it, if the email is spam, unsubscribed, etc- nothing fancy.
What do you dislike about the product?
SendGrid UI/UX is not user-friendly, especially since their last update a few months ago- users cannot see what kind of email we've sent to end-users, meaning we can't tell if it is a verification code email, marketing email, etc.
What problems is the product solving and how is that benefiting you?
The problem it is solving is basically allowing us to send emails in bulk to our users and also our company's member care agents can check on sendgrid if a particular member received emails or not.
Very good API and easy to use
What do you like best about the product?
It provides high email deliverability, scalability, customizable templates, and real-time analytics. It is also easy to integrate into various platforms and applications.
What do you dislike about the product?
The pricing structure can become expensive as the number of emails sent increases. It also has a limited number of customizations available for email templates.
What problems is the product solving and how is that benefiting you?
I automated the sending of some operational notifications in systems that needed to provide timely warnings about things that are not going as expected and required review.
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