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4-star reviews ( Show all reviews )

    Education Management

Really useful and easy to use tool

  • August 07, 2023
  • Review provided by G2

What do you like best about the product?
It's a very intuituve tool so it's easy to get to know it.
What do you dislike about the product?
Sometimes problems with TM and MT arise and it's difficult to see how to solve them. The team is always available for help though.
What problems is the product solving and how is that benefiting you?
Having different languages to manage as well as tons of projects every month. It's essential to keep it organized.


    Edanur S.

Working with Phrase means speed and comfort

  • August 04, 2023
  • Review provided by G2

What do you like best about the product?
I especially like the TM search function. It really helps to have all in one place. I had the chance of using it both as a linguist and PM. All I can say is Phrase is equal to speed and comfort.
What do you dislike about the product?
There is nothing I specifically dislike but I would like to see more responsiveness. I tried different network speeds and responsiveness was the same.
What problems is the product solving and how is that benefiting you?
Phrase helps to manage all tasks without much hassle. I, as a project manager, especially benefit from easy management.


    Barış B.

Seamless near-perfect editing experience

  • August 03, 2023
  • Review provided by G2

What do you like best about the product?
Termbases, Translation memories and more features are mostly my favorites.
What do you dislike about the product?
Web editor sometimes might be slower than other times.
What problems is the product solving and how is that benefiting you?
Firstly, the editor is my favorite. It is very quick and easy-to-learn.


    Banking

Love Phrase, but the New Version is Not Up to Snuff Yet

  • August 01, 2023
  • Review provided by G2

What do you like best about the product?
I like the ease of use and the smoth integration of an auto-translate option is very well done.
What do you dislike about the product?
The new version has come with so many challenges. Lots of little bugs that slow down my day. For example, if a team member sends me a link to one single key, I cannot use the Microsoft translation tool because in order for that to work, user must press "Load more" in the key list and if I am not in a specifc Phrase job but simply looking at one key from the entire database, the page reloads and I lose the key entirely.
What problems is the product solving and how is that benefiting you?
It allows our multiple and various teams to organize their keys and send them to me for translation.


    Marketing and Advertising

Very smooth and straight to the point.

  • August 01, 2023
  • Review provided by G2

What do you like best about the product?
The number of possibilities, connectors and how easy it is to manage content.
What do you dislike about the product?
Sometimes it feels like Phrase was built for smaller companies and projects.
It lacks some improvements for taking bulk actions and managing a high volume of jobs per week.
(example: every time creating jobs analyses and quotes, should be automatically; when handling an on going project, the list of jobs gets too long which makes it harder to navigate between jobs and add some more loading time to the page)
What problems is the product solving and how is that benefiting you?
Delivering faster localization by managing and connecting all our UI content with our agency and freelancers


    Information Technology and Services

Very smart and agile tool but with a big performance issue.

  • August 01, 2023
  • Review provided by G2

What do you like best about the product?
- Cooporation with teams
- Features like (jobs, auto translate, glossary, etc)
- smart way to handle translations and projects
- branching system
- new Editor mode
What do you dislike about the product?
- User license costs
- Big Performance issues (it takes ages to create a branch or merge a branch with large among of keys)
- Export option of the users with their data as an Excel file
What problems is the product solving and how is that benefiting you?
Phrase is solving the problem of auto translating texts and words. Also allows a step to review the translations for specific user. The feature jobs allows us to assigne specific translations to specific users especially with the job templates. Completly removes the need of forwarding excel files internally to review translations or create. Reduces time overall to manage translations.


    Sjoerd R.

Delightful and time-saving experience for all roles involved in product development

  • August 01, 2023
  • Review provided by G2

What do you like best about the product?
One clear interface, one source of truth. It helped to streamline our development process in so many ways. It made the working lives better for frontend, backend, design, UX, marketing, etc. It saves a lot of time and head-scratching. It removed text/copy-writing as a bottleneck; in short, as long as the key is in the code and the language file is part of your repository, you're good to go.
For UX Writers/Content Designers, the interface brings focus and removes all the annoying administrative work that came before.
Auto-translation/Pre-translation rocks. Selecting your own preferred translation service (Google Translate, Deepl, etc) and combining that with the termbase we set up in Phrase saves a lot of time.
It opened up the possibility to easily add another language to our products, which made our customers very happy.
Access to the Phrase API made it possible for us to set up a workflow where we auto-export every day, which creates a merge request in Gitlab. A bot we built auto-approves the Phrase merge request and merges it. No developer involved in bringing improved texts to our users.
Price/quality is insanely good: competitors who might be better are 10x more expensive (and marginally better).
I've done both the integration/admin part and also using it as UX Writer myself: it's wonderful from all those perspectives.
What do you dislike about the product?
Getting accustomed to the interface took a while, and getting to the desired page can take some clicking around.
We made a big order via Phrase and paid quite a lot of money, while in turn the term base was not used. Apparently, it's better to use the Advanced Textmaster integration. A heads-up would've been nice before placing the order. We didn't receive any apologies or refunds. We won't be ordering any translations via Phrase anymore.
We split up our frontend in several projects, which makes syncing of keys not ideal.
Figma plugin works nicely, but it took a while. It doesn't handle bulk actions; auto-detect which key should link with an existing text layer (even when content is exactly the same) is not available. Other solutions do this better but haven't spent the same time with them as with Phrase. It's not that big of a deal, just make sure you start with Phrase right after creating a Figma file. It's worth the time investment when you start copying designs and handover to development.
Over the Air feature for mobile apps looks cool at first impression, but it has more downsides than simply pulling the latest language files when building a new release (and with our weekly release schedule errors are fixed quickly).
What problems is the product solving and how is that benefiting you?
Removes bottlenecks: design adds a Phrase key and placeholder text in Figma designs, development can continue by already implementing the key and doesn't have to wait until the UX Writer has completed the final texts in Phrase.
It auto-translates to all the available languages in our products, which saves time and removes it as a bottleneck.


    Translation and Localization

Easy to learn TMS

  • July 27, 2023
  • Review provided by G2

What do you like best about the product?
With a good internet connection you can work online from anywhere. Your computer doesn't have to meet any special requirements - even an ordinary computer will do.
What do you dislike about the product?
I would like to see more quality assurance tools and filters.
What problems is the product solving and how is that benefiting you?
My clients can easily assign projects to me and I don't have to purchase an expensive CAT tool license to accept translation/revision jobs.


    Rita M.

Very efficient and easy

  • July 27, 2023
  • Review provided by G2

What do you like best about the product?
This an efficient CAT tool which makes faster your job. It's very intuitive and easy to use.
What do you dislike about the product?
Nothing, I think it is one of the best CAT tool ever used
What problems is the product solving and how is that benefiting you?
It helps to work faster and well organized


    Amy R.

Great option for early or part-time freelancers

  • July 21, 2023
  • Review provided by G2

What do you like best about the product?
The fact that I can use it on any computer and it is a subscription model rather than a large upfront cost. In terms of functionality, it feels familiar - similar enough to some of the bigger-name CAT tools, so most of the functionality is the same, which is helpful.
What do you dislike about the product?
The alignment functionality is a bit convoluted - it would be good to be able to do this in the tool rather than offline.
What problems is the product solving and how is that benefiting you?
It helps me quote for projects more easily - word counts, locking segments that do not require translation. I have recently acquired a few new clients, so it has hugely helped with managing the increased workload.