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External reviews

1,129 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Consulting

A powerful and lower cost CAT tool

  • July 17, 2024
  • Review verified by G2

What do you like best about the product?
The ease of looking up and referencing materials make it very easy to leverage legacy materials. Customer support has been helpful when I've talked to English-speaking representatives, and have been positive about feature suggestions, helping to find workarounds when possible. Ideally we'd roll Phrase out to our whole team. The web UI works pretty fast, and features like filtering and opening multiple files at once simplify certain tasks that word processors might have difficulty with. The QA tools and termbase management are highly effective once harnessed, and save much time crossreferencing documents.
What do you dislike about the product?
Certain features seem essential but are not included in the cheapest package. There could be more support and explanation of features, as well as videos and pictures of how to use the less-often-used but powerful ones. The custom QA tools are effective but heavily relient on customization for each language pair, requiring you develop your own assets. The Japanese-to-English pair is only moderately supported, and some things don't quite work how you expect them to (In particular handling of non-translateables, which would benefit from some custom handling rules for this pair). The system can handle changes to source documents, but works much better when they are fixed.
What problems is the product solving and how is that benefiting you?
Terminology management, using legacy translations, quality control.


    Computer Software

Easy to use the UI, the technical support is responsive, and sold outsourcing capability

  • July 16, 2024
  • Review verified by G2

What do you like best about the product?
The TMS UI is easy to navigate and peform the tasks. Simple jobs/projects are smoothly done. If any issue rises, technical support can answer and help immidietly. It is easy to connect to vendors as well.
What do you dislike about the product?
No History/revision contorl on setting/configuration in TMS for project template, APC, custom AI related function, TM, TBs.
No back up system after 18 months.
Difficult to handle a large project which has thousand jobs.
More connectors used, MT is used, and system gets complicated, the technical support is very slow.
What problems is the product solving and how is that benefiting you?
Outsourcing continuous project. Acquiring souce files/update from GIT which our product developers use and pushing back to GIT after working on translation, the whole flow is very managable.


    Wholesale

Straight forward platform with easy translation handling

  • July 16, 2024
  • Review verified by G2

What do you like best about the product?
Easy translation job import, quick pre-translation generation and well thought translations managment
What do you dislike about the product?
Im-possibility to open in combinet card view accepeted cards from different project folders even if jobs are assigned to same freelancer
What problems is the product solving and how is that benefiting you?
localization of card translations for several country's


    Nika P.

The platform is fairly simple, user friendly, what I do not like is your slow QA.

  • July 09, 2024
  • Review provided by G2

What do you like best about the product?
It is simple, straightforward, stable, userfriendly
What do you dislike about the product?
Quite slow QA procedure, it would be great if earning information could be hidden, if outsourced.
What problems is the product solving and how is that benefiting you?
It offers quick work process in localization, more than one user can work on the same task simultaneously, which speeds up the work process.


    Medical Devices

The Easiest to Use CAT Tool

  • July 05, 2024
  • Review provided by G2

What do you like best about the product?
I like how easy it is to use and how intuitive the interface is.
What do you dislike about the product?
Sometimes it freezes and doesn't progress when I click confirm.
What problems is the product solving and how is that benefiting you?
Phrase Localization Platform helps prevent omissions and is convenient because it allows the use of Translation Memory (TM).


    Computer Games

It helps me a lot with fantastic features such as Translation Memory and Term Bases

  • July 03, 2024
  • Review verified by G2

What do you like best about the product?
I have used this platform for several years. I'd like to say it's very convenient and definitely improves our efficiency. Here are some features that I like best:

1. Translation memories & Term bases
If there are some words or phrases that you have translated before, you can just choose them from the suggestions shown on the side of the page. You don't need to translate them again.

2. QA
It helps you check the quality of the translation. For instance, if the same word is translated into several versions in different places, the QA feature will notify you.

3. Workflow
If many team members are working on the same project, the workflow feature is very helpful. Different members can have different roles.
What do you dislike about the product?
For some reason, it is sometimes difficult to log into the system due to cache issue of browser.

But if you know how to solve it, it's not a big deal. Just need to clear the cache
What problems is the product solving and how is that benefiting you?
It helps us to improve the efficiency and save time.


    Eliza J.

Easy to use, user-friendly, life-saving even.

  • July 02, 2024
  • Review provided by G2

What do you like best about the product?
Everything is in 1 place, easily accesible for everyone working on projects.
What do you dislike about the product?
I haven't found anything for now I don't like about Phrase.
What problems is the product solving and how is that benefiting you?
TM update and TM consistency.


    Verified User in Translation and Localization

Using Phrase as a Freelance Translator

  • July 02, 2024
  • Review verified by G2

What do you like best about the product?
It is easy to use. Its interface is simple, so even a user who is not familiar with CAT tools can learn quickly. The CS team is very responsive and helpful.
What do you dislike about the product?
The simple interface can also be a weakness. A skilled translator needs complex features to raise their productivity.
What problems is the product solving and how is that benefiting you?
The machine translation suggestion is helpful. I can raise my productivity with it.


    Translation and Localization

Good but can be better

  • July 02, 2024
  • Review verified by G2

What do you like best about the product?
It works pretty fine, you can upload jobs and analyze them pretty fast.
What do you dislike about the product?
There are too many issues and there's a lot of space for improvement.
What problems is the product solving and how is that benefiting you?
We can assign jobs to multiple linguists, get everything translated and reviewed or machine translated.


    Information Technology and Services

Phrase UI experience and review

  • July 02, 2024
  • Review verified by G2

What do you like best about the product?
Easy to select pages for translation.
Easy to track Projects in translation with status updates.
Receive e-mail notifications once work has been completed.
What do you dislike about the product?
Unable to translate Global Content fields
What problems is the product solving and how is that benefiting you?
Ability to select pages that I want to send for translation.
I'm able to create a project and track it till complete.