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Reviews from AWS customer

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5-star reviews ( Show all reviews )

    Translation and Localization

Use Phrase: you will not regret it.

  • August 15, 2024
  • Review provided by G2

What do you like best about the product?
It's clear, uncluttered, has great functionality and well, it works!
What do you dislike about the product?
I can't think of anything really, other than sometimes a segment may be populated with a translation suggestion that Phrase thinks matches a near-similar segment previously translated. And it'll be wrong.
What problems is the product solving and how is that benefiting you?
I use it as a translator, for clients. I can't answer this.


    Translation and Localization

{"translation":"Hello, how are you?"}

  • August 07, 2024
  • Review provided by G2

What do you like best about the product?
Simple, intuitive navigation. Functions are not too many. All necessary functions are built in.
What do you dislike about the product?
I have encountered an issue with a revision in translated segments that does not match a segment on the revision history pane.
What problems is the product solving and how is that benefiting you?
Facile da usare, non c'è bisogno di spendere molto tempo per imparare come usarlo.


    Ryoko O.

Easy-to-use platform, no installation required

  • August 01, 2024
  • Review provided by G2

What do you like best about the product?
As a LSP, the best feature of Phrase is that users do not need to download and install any kind of editor on their PC. There is no need to update old software. This helps avoid installation problems that may be caused by different OS versions, OS systems, or lack of IT skills, which makes new linguist integration quick and smooth. We have received reviews from linguists that the web editor UI is intuitive with streamlined functions, compared to other major CAT tool editors.
What do you dislike about the product?
When the create new project UI was revamped, it took a while for our PMs to get used to the new format. However the training videos for both linguists and PMs were very useful in catching up with the new UI.

The preview window, although helpful, is sometimes inaccurate and does not reflect the original document (e.g., highlighted text, colored text). Although it is noted that the preview is not 100% reliable, juming back and forth between the Phrase window and the source file can be a hassle, so an improvement in this function would be a big help in boosting translation efficiency.

Connection to the EU data center can be very slow at times. We have to wait a while for a PPT file to be uploaded to a new job. This happens in the evening (JST), so I assume this is due to server traffic starting in the CET time zone.
What problems is the product solving and how is that benefiting you?
Phrase helps us control scheduling, assignment, and output quality of all our translation work. Before using Phrase, we used Excel for scheduling, e-mail for getting in touch with and assigning translators, and our own platform for assessiing translator quality. All this can now be controlled by accessing the Phrase Platform, and the progress is shared among our PMs with high transparency.


    Azman S.

Phrase has the translation tools I need

  • July 31, 2024
  • Review provided by G2

What do you like best about the product?
TM, TB, QA, export/import bilingual, Concordance search
What do you dislike about the product?
I don't see how to embed external links e.g. to launch another chrome window for research
What problems is the product solving and how is that benefiting you?
Familiar CAT tool that I can use for diferent translation agencies


    Guillaume M.

Efficient tool. Straightforward. It saves a lot of time.

  • July 29, 2024
  • Review provided by G2

What do you like best about the product?
Simple, practical, and efficient tool that I use for my apps, website, and transactional SMS and push notifications. The management of translations is very straightforward. It saves a lot of time.
What do you dislike about the product?
Lacks the ability to duplicate multiple keys.
What problems is the product solving and how is that benefiting you?
1. The ease of managing numerous wordings for multiple apps and websites on a single CMS, and 2. The accuracy of the automated translation.


    Soraya M.

Intuitive and easy for freelancers

  • July 24, 2024
  • Review provided by G2

What do you like best about the product?
It is intuitive and easy to use. ""CAT" tool includes contextual visualizations, which is really helpful to save time. AI integrated makes translation much faster and you can train a domain-specific custom model. LQA scorecard allows an objective feedback to translators. I can easily manage projects, translate and review all types of files, and automate the end-to-end process.
What do you dislike about the product?
I am really happy with this platform so far.
What problems is the product solving and how is that benefiting you?
That issues can be searchable via google


    Paula V.

So far, so good

  • July 19, 2024
  • Review provided by G2

What do you like best about the product?
I like the fact that I am able to accept more volume of work and systematize my work.
What do you dislike about the product?
I only use the TMS, so I have the feeling I´m missing out on other things, but I like TMS a lot.
I feel that the new feature of reaching a cap per term is not very fair, some months I have a lot of work ad some I don't, so it should compensate. I find it werd to have to purchase more capacity....
What problems is the product solving and how is that benefiting you?
It's giving me more capacity and I can work faster, more effectively


    Computer Games

It helps me a lot with fantastic features such as Translation Memory and Term Bases

  • July 03, 2024
  • Review provided by G2

What do you like best about the product?
I have used this platform for several years. I'd like to say it's very convenient and definitely improves our efficiency. Here are some features that I like best:

1. Translation memories & Term bases
If there are some words or phrases that you have translated before, you can just choose them from the suggestions shown on the side of the page. You don't need to translate them again.

2. QA
It helps you check the quality of the translation. For instance, if the same word is translated into several versions in different places, the QA feature will notify you.

3. Workflow
If many team members are working on the same project, the workflow feature is very helpful. Different members can have different roles.
What do you dislike about the product?
For some reason, it is sometimes difficult to log into the system due to cache issue of browser.

But if you know how to solve it, it's not a big deal. Just need to clear the cache
What problems is the product solving and how is that benefiting you?
It helps us to improve the efficiency and save time.


    Teresa T.

Great account manager and reactive and caring support team

  • June 27, 2024
  • Review provided by G2

What do you like best about the product?
I loved out key account manager since the start, she was very responsive and always tried to find the best solution for the size and needs of our company. Also, while integrating TMS and creating automations the technical support team has always been super suportive, reactive and caring. When an issue could not quickly be solved they still kept us informed of what was happening and what they were doing to solve the problem.

I also like all the new AI features Phrase is launching, including the AI LQA, Language AI Portal and the AI engines that allow me to customize MT depending on the project and language.
What do you dislike about the product?
I like everything! Sometimes I feel the documentation in the help center could be a bit better structured, but in the end I always find what I am looking for!
What problems is the product solving and how is that benefiting you?
Automation of translation requests push between platforms (Strins<>TMS) > more efficiency.
Automation of translators assignment to jobs > more efficiency and better overview of pending requests.
AI engines > allow me to set different levels of formality per language and to apply my glossary automatically to MT.


    Israel S.

From freelancer to big agency

  • June 26, 2024
  • Review provided by G2

What do you like best about the product?
Phrase offers a great array of tools that simplify your work. No need to rework projects. MT is almost flawless making your work more interesting and enjoyable.
What do you dislike about the product?
Too many tools available for small customers. When being small you do not need to make use of all these great tools, they should be optional on a pay-per-use plan thus reducing your cost.
What problems is the product solving and how is that benefiting you?
I basicaly use the platform to translate documents and have been using for over 5 years now, I could not do without it. It being online has helped me worked from anywhere with an internet connectio.